Next level sent Steve out to fix my fridge. Steve was very knowledgeable and professional. I had some issues with the warranty company, which made me stressed out. Steve was calm and very helpful when I was stressed out and, quite frankly, losing my sh$t with the warranty company. He helped me communicate with the warranty company. He had to order a different part than the part he had with him that was supposed to fix the problem because the warranty company had the wrong information and gave him the wrong information, which caused him to have the wrong part, but he ordered the correct part, which he was able to pick up the part and return the same day with the correct part, and finish the repair. He got my fridge working now. I am very happy with the service I received. He went above and beyond. I was stressed out with the situation, but his ability to stay calm and professional helped me out so much. Thanks, Steve! You're a solid dude! Ask for Steve when you call Next Level Appliance Solutions. read more