Extremely pleased and happy to have a new eye doctor at this location. The practice is now Newsom Eye. Today I had the pleasure of being examined by Dr. Bottaro. It was time for my yearly eye exam plus I was having some issues. The visit started with a wonderful greeting from the front desk. I found the young lady to be extremely pleasant and helpful. Next a very nice young gentleman took me to the back and performed a bunch of examination procedures prior to my seeing the doctor. I was waiting in the exam room when I was taken for some eye photographs. Then back to the room to see the doctor. The doctor had reviewed all my information and then wanted to hear from me about the issues I was having. After an extremely thorough examination the doctor went over everything with me. The doctor talks in plain English so you're not left wondering what all the medical terms are. Very happy to hear my eyes are in excellent condition. I do have cataracts, not at the serious point yet, which we will address in six months at my request. Not a surprise as I knew I had the cataracts. The doctor answered every question I had and I left extremely happy. When I lived in SC I used to visit the eye doctors at MUSC. This examination was the best eye examination I had since I move from SC to Florida! I will HIGHLY RECOMMEND Dr Bottaro!!! This doctor is one of the absolute BEST doctors I have every seen. I can't say enough good things about this doctor. Oh, I did read the reviews on Newsome Eye at their other locations and I am surprised many complain about the length of time it took. Let me say a few words about time. First you should consider all respectable and caring eye doctors will take emergency eye visits as certain conditions can require immediate surgery! Secondly a really thorough eye exam doesn't take minutes! Based upon my experience I know a very thorough eye exam, for my eyes, can easily take 1.5 to 2 hours. I have been to other less caring eye doctors who give you a fast exam, answer minimal questions, don't explain anything to you then rush you out the door! If you want a thorough exam it takes time! read more

So on their website it says that this provider takes VSP but when you call the Brooksville location, they bait and switch you and say "oh no, we only take VSP at our Carrollwood location." Very misleading on their website since VSP is on their list of all insurance they take. What a joke. read more

What an awesome experience my husband had at Newsom Eye! He opted for the upgraded light adjustable lens after his cataract surgery and is very happy he did. No more glasses for distance or reading! Can't recommend this team enough! Thank you Dr Snyder, Anthony, Jackie, Carol and Nanette! read more

What an awful experience for my father! I have NEVER had a tech be so rude to the elderly. Made him feel stupid, weak, and childish with pure rudeness. I will be contacting Medicaid to report!!!!!!!!!!!!! read more

I had an emergency one afternoon, as I came out of a restaurant, a blinding light hit my eye or so i thought, upon getting in my car I realized I could not see anything but black from my left eye. I called the office and was seen within the hour.zA was very caring and thorough.I was then referred to Dr Donovan and between these 2 wonderful men they are working to help me get my sight back. read more

Great respect and appreciation for Dr. Mathew Donovan at Newsom Eye. Last week, I developed blurry vision in my right eye with large dark floaters. My optometrist could not see me for three weeks. Good friends recommended Newsom Eye with offices in Brooksville. They got me in the same day I called and I was fortunate to have Dr. Donovan quickly diagnose me with a tear in my retina. He didn't want to see it get worse over the next few days so he sent me directly to Tampa Eye Surgery Center. He saw a couple more patients, then met me in Tampa and spent probably 45 minutes repairing the tear with lasers (photocoagulation). I've already seen an improvement in my eyesight and have a post-op appointment on Friday where he will either see it as perfect or do a little more work on it. I highly recommend him and the great staff at Newsom Eye. read more

Friendly and efficient staff. Knowledge and experience and doctor. Have been going there for years

The glasses they made for my wife did not help her vision. Things she looked at were not square but angled down at the bottom. She had blurred vision before she got the glasses and they did not help that. It is not cataracts as she already had them removed. Very unsatisfied. read more

This is the FIRST time I have had a technician, Renee, do the majority of my eye exam! I was not impressed. Renee was cleaning instruments with tissues!!! She didn't lower the machines so I could actually see into them without straining. Then she didn't explain much, was fast when asking me to read the chart in front of me. Then asking which one looks better, 1 or 2 etc. She needed to slow down and explain but she didn't. She mentioned dilation of the eye and I told her that I was not going to do that, I will do the photo fundus as the other makes me nauseated for the remainder of the day. She said it's what the Dr wants to do, I said I am the patient, and I am not doing the Dilation. Rene then said she had to put numbing drops in (first time ever having that done) I should have asked why. The drops STUNG my eye and I wiped it and she said "Don't wipe" I said it stings, Renee said I know it does just breathe through it with no compassion. Then Renee looked in my eyes, no instructions, no telling me what she was looking for or doing. Again, I should have asked. Then Renee took me to wait for the DR, I had the Photo Fundus picture while waiting. Then I got put in a room to wait 10 minutes for Dr Lauren Wasikowski, who only introduced herself, the Dr didn't ask me my name. She mentioned not being dilated and why I didn't want it, I explained it to her, and she said the photo fundus doesn't give them a clear photo of the back of the eye, so she doesn't like it. She didn't review it with me at all. My previous eye DR would bring up the photo, show me the vessels, explain and differences to the eyes since last time. He said he prefers the Photo Fundus over Dilation. Dr Wasikowski never looked at the photo or explained anything to me. She tipped the machine over and made a comment "Oh this is broken", yet continued to use it. She NOT ONCE explained anything, never asked me questions, just used something and my eyes HURT after her exam. I have NEVER had an experience like that in my life!!! Dr said your prescription changed. She didn't say anything else, I asked her if it was worse or better, she seemed annoyed and said improved. I will bring you to check out and look at glasses. Dr Lauren Wasikowski spent maybe 3 minutes in the room with no conversation, not confirming my name. She was not friendly. She made me feel like a number and not a person. I have never had such a HORRIBLE experience when getting my eyes examined in over 35 years. Then they want my co-pay after that!!! Then the girls says The Dr gave you a prescription for progressive lenses...What??? Nothing was said about that!!! I have single vision now and my vision is better, but you want me to get progressive lenses now??? I said NO, I won't be getting glasses here or ever coming back. From walking in the door to then was the worst Hour and 20 minutes of my life. Walking out of the office was the best. I WILL NEVER RETURN because of Dr Wasikowski and I will let others know never to go there. My eyes hurt and it's 4 hours later. I don't trust the script that was given to me, so now I have to find another Dr or fly back to where I used to live and have them do the exam and glasses and pay out of pocket. Avoid this place at all cost. read more

I like the doctors I have seen. However, it does seem to be at least a 20 minute wait for a doctor. They want the money when you are leaving, not just a co pay. They don't take American Express! I owed 80 some dollars. I asked if they could just send a bill they said no. then I said my son is coming to pick me up maybe I can use his credit card. when we went back up to the counter to pay someone else was there and the lady shooed me away and said take a seat. we waited at least 20 minutes and decided to leave. Way too much of a hassle. when I called the office back from home to give them a different credit card number I could never even get an answer. read more

This company does not honor my insurance plan and seems to think money grows on trees in my yard to pay cash for lasik surgery. I found a place that will accept my insurance plan, they need a copy of my services completed by the Dr. but I have to sign a release. I was told the document is on their website but after searching extensively, can't find it anywhere. i am volunteering for a Stand Down for Veterans this weekend so I don't have the time to drive to their office to sign a form there that I should have signed when i came in for my appointment. if you tell a patient to print the form from your website, make sure it is easy to locate. i don't want to deal with them anymore but I will be forced to. read more

I went there to see about my eyes. Dr. A was great & the back office staff. Once you make a payment, they ignore you, can't find you in the computer, put you on hold, send you to VM, and hang up on you. 52 phone calls in 4 days. Never a return call until I demanded to speak to office Mgr, was sent to somebody else trying to soothe what they had done wrong. I again demanded the office manager. Only to have her tell me that they just hired me grunt office staff.. I explained again 52 calls, but there was no response from anyone in 4 days. Her answer 'what would you like me to do'.. I CX both eye procedures & stated my refund, and I had 5 days to hit my bank. Only to recurve a call when it was time for my second eye for more money I explained what took place & how terrible I was treated. I found a better clinic that charged more than 1/2 LESS &had a better rating, more caring office staff & the Dr was AMAZING! I WOULDN'T SEND MY ENEMY TO THIS PLACE! read more

Dr J & the staff were very patient & informative. They made me feel more relaxed & confident with my upcoming cataract surgery.

Dr J did surgery on both eyes ( cataracts) . Every visit I had I swore I'd find another doctor. I feel that someone who can't look you in the eyes, can't be trusted! After canceling the last appointment and needed to get my eyes checked ,I called for asked for a different doctor. My appointment was for 2 o'clock. I called my neighbor for a ride. When I started my paperwork I discovered it was changed to 2:30. Called my neighbor to check on new time and she had an appointment at 4:00 that day. Dr visit take a hour so we're good, right ! No! Taken back at maby a little after 3:00 . Poked in left eye twice, right eye poked twice, then used a hand held laser type insterment to get the pressure . I have a problem with the pressure! Sat for maby 20 minutes in the second waiting room. Taken to exam room and waited, and waited, and waited. Never saw the doctor and don't know his name. Left the room and told receptionist I couldn't wait any longer. I wonder how long it took the Doctor to realize i left? Just hope they forward my records to my new doctor. read more