Jerry Urankar from Kusiak gave me an estimate late March. It is now mid June. Jerry has never…read moreupdated me. I contacted him 3 times. Then after I texted him the third time, we spoke on the phone I told him I was pissed and he said I'll send you a check. ( I gave them a check for down payment). Jerry wasted 2-1/2 months of my time. That's all he had to do was keep in touch. I was in customer service my entire life. I always updated my customers!

This was an amazing place! The quality was amazing and I've had my roofing for over 3 years and…read moreit's amazing. The price is so fair it's very worthy.

During a holiday visit and right in the middle of the week between Christmas and NYE a large…read morerooftop furnace on one of my parents' commercial buildings in Crown Point went out. I called 3-4 HVAC companies and Matt Struven, owner of Struven heating, was the only one to come out quickly and followed up with me a couple times while the other companies were taking their time getting me quotes. Again, we didn't have time to waste as the weather was below freezing. Matt got everything scheduled -- from ordering the new furnace to arranging the crane and flatbed to getting the permits from the city. Again, all of this during a week when a lot of people are out for the holidays. He replaced the rooftop furnace the morning of NYE. Matt is very professional, thorough, knows his stuff, is on time, gave good pricing, and left the jobsite clean.

One year ago one of the big HVAC companies put in a new AC for me. From the outset it was making a…read morerevving cyclical noise nonstop. Over the course of a year they sent out 9 different technicians to try and fix it. I got so tired of their inability and unwillingness to fix the unit they installed that I reached out to Struven to see if they could identify the problem. After one visit, the Struven rep Matt gave me four different problems that the original company caused when they incorrectly installed the unit. I brought the original company back out and gave them the recommendations from the Struven rep and Presto--problem solved! I should have gone with Struven from the beginning. They are professional, competent, and we're genuinely concerned with helping me fix my problem.

Thank you, Cliff's, for excellent service on my Generac. I've had my unit for 5 years. I had no…read moreproblems because I always use the maintenance service every year. You have Professional Service and kind and knowledgeable Employees.

Cliffs has installed both my furnace and just recently my air conditioner…read more The two guys that did the installation were both great. Chris was the name of one of them, I didn't catch the others name. Leah in the office is very helpful too. I had my air conditioner looked at Wednesday, called Thursday morning to see when they could install and before dinner time I was enjoying a cool house. Everything went very smoothly and I could not be happier.

I have used Withams on several homes. They go above and beyond - every time. One example - I spend…read morewinters in FL and got notification that the Crown Point house wasn't heating (very old furnace). I called from FL, got a call back same day. Installed a new unit for me (way overdue) the next day. Gave them code to get in through garage. Got it installed, cleaned up after themselves and called me to say it was working and what did I want the thermostat set to. That is just one of the many examples. Thank you Don and thank you Boo!! As always, great job!!

Had them to come out to assess an oil tank that is in our basement. We want it to be removed, it's…read morerecently been leaking. We thought that they could just empty it, but they have to cut it up and dispose of it as well. That's even better! Paid them $75 to come to assess it, which was not a problem. On May 28th, they told us that they would be back to dismantle and take away the oil tank. The original date got pushed until June 16th, for whatever reason. I did not receive a phone call or a message stating that they would not arrive at 8 a.m., per our original conversation. Called several times and had to wait on someone to return our calls. We finally get in touch with the manager, John, and he tells us that no one will be coming to our house because they have several clients that they have PRIORITIZED because they don't have air conditioning. Mind you, the weather in the past two weeks has not been excessively hot, in fact, it's been cool outside and MAYBE had two days that were in the 80s. He states that they called and left a message. I have not received any calls, I don't have any missed calls, nor do I have any voicemail messages from anyone at Witham's. We have work that we're trying to get done on our house and garage. We have had to push those jobs so that Witham's could come into our home utilizing the backyard; which is where the other contractors need to access the rest of our property, as well. We can't keep pushing off other things that we're trying to do to this house. We have scheduled places to be, individually as a family. We need to work on our home to be completed in a timely manner. For you to tell me, after accepting payment, giving us a verbal agreement, and scheduling an appointment for us oh, that you have decided to prioritize your customers, is absolutely ridiculous! It is not, according to John, a first come, first serve type of company. No matter what you may have going on, if they feel that someone else is more important than what you need done, then you will get bumped until they can come to help you. This oil is leaking in my home! Not sure how a broken air conditioning unit prioritises over leaking oil, that you can see and smell. We tried to get him to understand this from consumer perspective. Not as a business owner. As an individual, if you paid someone for a service, and was told a date that said service would take place, you would be upset if you were constantly told that it could not happen during that time. It feels as if we are getting the runaround. We have now had to take our business elsewhere! My parents have utilized this company for decades! Whether it was something within the home or them actually going to the gas station. We will no longer patronize this company as a family!

Talk about price gouging, charging for AC simple capacitor $300 and more, plus additionally…read moreservice call and diagnosis!! RIDICULOUS!!! Capacitor anywhere for sale is between $10-15 , on Temu can get 3 for $10, even service technician said makes no sense, but has to charge what Siemer told them. Over 3,000 % price gouging, ripoff!!! Their excuse is not many people know prices!!

Called to get a quote from Siemer last year. I can't explain how professional the whole staff is…read morefrom the quote to the appointment setting to the installation it was amazing.

Kris was able to resurrect my 30 year old AC unit. Rather than trying to upsell a new unit, he…read moreoffered a reasonable solution. He then went the extra mile to get all the parts needed and installing them on a VERY hot day.

I needed installation of 220 volt service for a new electric range. Red Tail was perfect for the…read morejob. They came out for an estimate and explained exactly what needed to be done and how they would do it. The price was fair and they provided the service the same day. After the service was installed, they verified everything electronically to make sure all was up and running. It was! Before they even started, I explained that safety was my biggest concern about electricity. Their explanation and verification was very reassuring. Also, they made sure that I could call them with any other questions I might have. I like that Red Tail has an amazing and informative website. Even more, I like that this company is individually owned not just a satellite of some big impersonal entity. You could tell the difference with the cordial, conscientious and professional service provided by Caius and Bryan. I will refer them to my family and friends. I plan to use them for any servicing of my Generac generator as well. And I will call upon them for any future electrician services.

These two guys are top notch! We happened upon them while shopping for electrical supplies at Home…read moreDepot. By the ongoing conversation between me and my husband, after the power outage and restoration took out our emergency generator and several speciality light switches, one of the gentlemen suggested we might be in need of an electrician. I thought he was a Home Depot employee but it turns out he was an electrician apprentice owner working with a licensed, bonded, and insured electrician owner. They came to our home the following day, assessed the damage, gave us an estimate for repairs (the actual bill was, in fact, less than the estimate) and returned in 2 days to fix the problem. They arrived when scheduled, did a good job, and cleaned up the work area when done. Highly recommend Red Tail Trades!

I had a furnace, air conditioning, water heater, generator, outdoor motion detector lights,…read moreadditional indoor outlets, a socket repaired and some special project work (ground rods and NEMA enclosures installed, etc.), all were done professionally. The technicians, Karen and the rest of the office staff and Ryan (the owner) were excellent to work with. The work was quality and done efficiently. I will use them again and again. I highly recommend them.

Had generator installed several years ago and annual…read moreMaintenance with no problem. Generator dies and call for service to only find out All Services was sold and the new company does not service generators. Nice to have been notified -- seems to be very hard to find good locally owned businesses now -- they are all owned by private equity firms ! Frustrated