We are purchasing a property managed by this company. I have dealt with several PM companies and…read morethis one by far is the worst! WE have no direct dial numbers to the PM's. We have left messages over the past two weeks and cannot get them on the phone. The PM's do NOT have voice mail! The staff answering the phones is clueless, if you can understand what they are saying. I don't know how people can run a business so poorly and get away with it!

They seemed fine until they changed their name a few months ago. I called about a month ago to tell…read morethem my sump pump (1 of 2 for my building of 4 townhouses) was switching on every 20 sec. A new neighbor helped connect the two drain pipe parts back together. No one called me back. I tried a week later, left a msg with them. Sump pump issue again. I requested they make sure the 2nd pump 2 doors down is working since mine was iffy. No response. My friends noticed one pump was not pumping while a lower one did on occasion. I called & left a msg again. No response. I left msgs twice in the past 2 days. This time I said have the community Mgr call me directly--tonight or tomorrow. It is 8:02 p.m. CT. No returned call. Two townhouses in each building of 4 to 5 have a sump pump for all the bldg units. Ensuring they work is critical to preventing flooding. The answering service? does not seem to understand building maintenance. 360 does not understand communication nor urgency.

I understand wanting to turn profits but when you do nothing to property and sell it for way over…read moreits value because of your say so, you're robbing yourself of loyal clients. You buy a property, gut it, and less than a month later (without renos mind you) you put it up for sale $250k more than your purchase price. Make it make sense. The most you should ask for is the purchase price you paid plus demo price. Whoever your agent is in charge of that property is also difficult to work with. He doesn't let anyone get a word out to have a normal human being conversation. Won't go near your agency with a 10 ft pole.

Wanted to look at an house and received the following message from the Realtor at John Greene…read more There is an up front fee of $50 to setup the viewing of the house, and a 3.5% buyers commission (non negotiable if you put in an offer) that a contract must be signed prior to viewing the house. While I understand the laws have changed around buyers commission and sellers commission fee, the percentage requested up front is more than the average commission received by sellers today... usually it's 6% total (buyer/seller) and 1% goes to the sellers company, and selling realtor gets 2.5% to 3.0% and buying realtor gets 2.0% to 2.5%. Even then everything should be negotiable between the buyer/seller which is what the law was changed to mean.. Would not recommend anyone deal with Amanda from John greene Realtor.

our house was hit by a tornado. We have a 10 year old son, a 20 year old daughter, 2 large dogs,…read moreand a cat. Finding a place to accommodate all of us was difficult but what our insurance company put us in touch with freestanding home solutions they were able to find us a five bedroom home with an enclosed yard. We stayed there for almost 4 months and it felt just like home. They provided us with everything we needed. Towels, blankets, kitchen utensils, pots of pans, dishes, cleaning products. The works! The home was immaculate. We couldn't have been happier!

So many issues that I started making a list. Here's just a handful of the 20 issues. They changed…read morerate and deposit. Tried to get a review before we even saw the house. They mix up properties and information and one specific worker had an attitude. Nonstop issues with appliances and utilities. I'd go another direction if I were you!

We have worked with Cary for 9 years. Highly recommend. She is friendly and very helpfulread more

Joyce in the office is the first one that you will probably meet. She is the most caring and…read morewonderful person that you would ever want to meet and she will make you feel very welcome and right at home! She is quite a lady!

Raelisa Schmidt and Laurie Foley have been my realtors for a month now. This team is the hardest…read moreworking team of ladies I have ever met. From day one, they are on top everything. When they staged my house I didn't even recognize it (my home is a older home) and they really brought life to it. Worked on staging for 10 plus hours. After that we had 30 plus showings from the very next day and then on. I would highly recommend Raelisa and Lourie. They are simply fantastic and very on top of everything!! Jillian Patterson

I would rate a zero if I could. Stay away from these people!! Specifically the ones based out of…read moreNaperville. They are liars and are completely stupid people. I especially am referencing agent Hui Li. My wife and I were out of town and specifically told our listing agent that we couldn't accommodate any showings for the weekend. Hui Li lied and said they had approval from my agent to view my home. They pressured my teenage son the let them in and made all sorts of demands, such as putting my dogs away. Stupid move Hui Li! My dogs could have KILLED you and your clients. Are you really that stupid??? You are a moron of the highest degree!!! By no means are you or anyone who you represent will ever be allowed in my house, EVER!!!! Do you understand me?!?!?! You broke trust with your dishonest practices. You should lose your real estate license, if you even have one. Prove to us you do! I would advise anyone out there to stay away from this lady. No smart at all and a liar. She's looking out for her bottom line without any regard for the safety of her clients. Don't say I didn't warn you.

Lana has been incredible in the process of buying of our first home. She is extremely knowledgable…read moreabout ins and outs of the industry and thanks to her advice and guidance and some "tips and tricks" we won a bidding war on our dream house with multiple offers on the table. She has been available through some hard times that we have encountered through the process and made some referrals and recommendations that made it all happen for us. She also knows so much about repairs and renovations and can tell you where to get the best deal for your buck. All in all we are very grateful to Lana for her work. We would work with her again and recommend to family and friends without any reservations.

This realtor is amazing. Second time we have had the pleasure to do business with her. I wanted a…read moreno nonsense approach with someone who truly knows the market. That's what I found in Lana & her team. I did not want someone to give me a "song & dance" just to get me to list with them. Lana came armed with comparison listings and cold hard facts. And sold this recent home in 4 days! List with confidence with her!

D.R. Horton Complain Hi everyone,…read more Got a D.R Horton Single family house in Greenbriar division - Plainfield, IL October 2023. I need your help! I'm trying to escalate an issue that's affecting many houses in our area, and I need to reach the right people. If you have any email addresses for local officials, DR Horton representatives, or anyone else who might be able to help, please share them with me. False advertising for themselves. EVERY state they have built in there has been major lawsuits and complaints for faulty construction, inferior products used, not honoring their warranties etc. Customers who have bought new homes from D.R. Horton are dealing with massive problems. They feel unsafe in their own homes and the issues are taking a huge financial toll. On top of that, the builder has been unresponsive to homeowners' concerns. The lack of communication and accountability have caused homeowners to become fed up. Submitted 1 year warranty in October 2024 and nobody reached out for 2 months and got lost. Spoke to Sales office and made me do a new request in December warranty person changed to someone called Mark and he reached out. January they addressed few issues but not all. The nail pops were done but not the paint touch-ups and caulking counters when all my neighbors got it in 1 year warranty. They saying it's not in contract when you signed so they won't. Mark had me reached out to his boss Mike who been constantly dodging our calls numerous times since a month. Still have not called me back. Fully expect by the time they return my call it will definitely be out of warranty. Still the paint touch-ups and caulking need to be done, the landscaping had no flowers since we bought the house and that is also not addressed, the gutter had been wrongly placed next to the front porch which made a huge hole in the ground. Uneven ceiling in kitchen might be a leak, upstairs floor creaking. You better have your phone set to record when you enter the sales office. They will tell you just about anything to have you sign the contract and a good portion of it won't be correct. Record them! Our sales person said nail pops, touchups and caulking will be covered in 1 year warranty. Will never by another DR Horton home. There have been lists and lists of touchups. If I could go back, I would have never bought this home. It is so disappointing. We thought buying new construction was the safe route, keeping us free from issues/repairs at least for the first few years. That has not been the case.

We've invested in two properties with Chase Real Estate and both have been positive experiences…read more Everyone we've met and worked with has been very friendly, responsive and helpful. The best advice we got in the beginning was that the goal with each property is to "get a hit" vs. a "home run". This philosophy is helpful in keeping your expectations real. -Kristin R.

We used Chase to sell our old house and buy our new one. The whole process took almost two years…read morebecause it was a tough market to sell, we were incredibly difficult and picky, and when we finally found the house we wanted it was a short sale which caused many time delays. Chase remained incredible throughout the whole process. Our agent, Cristy, was an absolute saint for her patience. We are forever in their debt.

My husband and I utilized the services of Barbara Akkeron of Baird & Warner to sell our former home…read moreand purchase a new one. We had recommendations for several realtors from neighbors and friends, but Barbara impressed us with her answers, and ultimately we are very glad we went with her! Not just for the insight and experience she brought (for example, when we were crafting an offer), but also her relationships with other realtors, and also the excellent recommendations she supplied for various vendors (attorney, mortgage broker, movers, inspectors; in the case of the movers; they get so much business from her that they gave us a discount!) Home buying and selling is generally a stressful experience, but with Barbara's experience and advising it was as smooth as possible. We have already recommended her to others!

Baird-Warner is an outstanding agency that truly cares about the community. They continue to show…read moretheir commitment to giving back and supporting the work of the G. W. Buck Boys & Girls Club. We are very grateful for the support of Realtor Kathy McKinney.

Mel is simply great. She went above and beyond to find us our home. She didn't put any pressure on…read moreus to choose, very knowledgeable of the Chicagoland area and very efficient. She's become a friend through the whole experience. 11/10 would recommend working with her!