Thank you so much Mike for the assist with my Subaru Forester Bumper. I stopped by for a quote for…read morea loose bumper. After taking a look at it, he said if I pick up the clips from the dealer he would fix it for free! He worked on it for 30 minutes and had to put in a couple of screws to hold it in place, it fits like new. I would absolutely recommend Mike for any needed body work in Newberg Oregon. He is the most qualified body guy I have ever met, he used to be a Boeing engineer and now runs his own shop. I have some small dents on my fender from a deer encounter and he advised a dent specialist that can work them out rather than a $1500 insurance job! If I could give him 6 stars I would!

Very smooth experience. Communication was great, turnaround was fast. So grateful my car wasn't…read moresitting at a shop for weeks waiting to be worked on. Would definitely recommend!

Really disappointed. Got my last oil change here and it was a great price and quick…read moreexperience...but here's why I won't return for service. I just moved into Newberg so bummer. Typically at Ford (locally) I get charged $100 ish for a diagnostic fee and that goes to repair as well ( had these done on my 2019 F-250 diesel which is more expensive on maintenance . Especially on something easy like this. They want $200+ (crazy) 'testing fee' and the $300+ for parts and labor (standard). David couldn't help me on this but at least he informed me of my maintenance recommendations due 14k miles ago which are up to date. All this to say, the repair is scheduled elsewhere. I am happy to pay for the repair. I just don't have the confidence these guys will give me a fair(subjective it's a dealership, I know) price or not lead with a sale. Hope this helps someone.

A young adult trying to build his credit and start his career, now has to start over with a hard…read morepull on his report. Completely unethical and terrible character on everyone's part here. The reputation of dealers are defined by these moments. You guys should be ashamed of yourself. Completely disappointed and angry about how these guys do business. They screwed over my 20 year old son buying his first nice vehicle. We Went to look at a 2018 f150. We were told we couldn't drive it because it hadn't gone through service so we went back another day to drive it. We agreed to buy until we Found an issue with the transmission. They said they would run it through the shop and Ford agreed it needed a major transmission repair. It took a week and My son kept in communication the entire time( proactively) since he was already approved through Newberg ford and had his down payment in hand. So the Truck gets done today and they sell it out from under him while he was on his way. The salesman Chris tried to pressure him to put a $2k non refundable deposit down which also shady considering we knew that they needed to rebuild the transmission. Why would he agree to that knowing he hasn't checked the repair? Complete cop out and careless option. I also Noticed they raised the price online so congrats on the extra profit. Profit at all costs - the dealer way!

We have been loyal customers since we purchased our Jeep Gladiator in 2021. We recently dropped it…read moreoff to have the dead battery replaced and they charged us $1200. Nothing else needed to be done, just a dead battery. $527 for 2 hours of labor... absolutely ridiculous. We will never be returning for either sales or service.

Great place to buy I came in with less than perfect credit had two broken cars. They took one in on…read moretrade and treated me very well. They gave me a car that was very dependable and then I could use for 2 to 3 years so I highly recommend this establishment to go in even if you have less than perfect credit to go in and get a good car. My salesman was Brion and he was awesome. I do appreciate everything that dealership has done for me and I will definitely go back to them in the future.

I would not recommend purchasing a vehicle from Newberg Chevrolet. I purchased my vehicle in…read moreNovember 2024. My clean vehicle rebate (over $2,000.) is in limbo due to their negligence in providing the necessary paperwork. I've contacted them six times by phone and email and the manager (Sam Pyne) has assured me assistance but nothing has happened. I had to research the actions needed to remedy my situation, made them aware of what needs to be done, and they still can't or won't help. I'm extremely disappointed in their customer service and lack of follow through.

Worst service department experience by incompetent manger and techs. Brought vehicle in for a…read moreservice that when done correct should not leave the vehicle in worse condition than before work had been done. You A- Arm holes know what you did and should replace damaged parts with new ones, however you did not. 1 star rating is not low enough. Service Tech should have taken more time, been more careful and not been such a hack. Second time this incompetence has happened, service manager exclaimed why bring it here? What a joke of a manager. Take your vehicle anywhere else. Definitely check to make sure that they did the work you paid good money for and did not damage other parts. Or save time and money, bring it to another service department.

We tried out a Toyota Corolla at a local dealership, only to find we would have to pay several…read morethousand dollars more if we didn't finance with them. We then spoke with Larry Ferguson. We wanted to get a Toyota just before the tariffs would hit. He amazed us with finding us a top-of-the-line Corolla for a really good (cash) price at another dealer. He talked us through the car's features, has let us know we can ask other questions as they arise. He also helped us with advice and working with a local company to buy our old car. I hope we never need to buy another car, but if we do need to, Ferguson is where we're going.

Very professional service that gets you what you want. Also, great sense of humor…read more I got a Sienna minivan which are notoriously hard to get. They found me one in 3 weeks. Plus sold and get me out of loan on old car by getting a great price.

I am extremely happy with the work that Autowerx has done for me since 2017! Nicholas is very…read moreprofessional and I am always thrilled when I pick up my cars from him! I would highly recommend Autowerx to anyone who wants to have their car looking as good as it possibly can! Nicholas always has the very latest products and services available! Nicholas provides several options to choose from to get your car exactly the way you want it! They are the best!

Easy to schedule, competitive pricing and excellent service and top notch work!…read more I took my Mach-E in for a full detail, and I was thrilled with the work. Besides a beautifully clean car... I had an emergency and I was running late for my appointment. When I called, the guys were super accommodating for me. When I went to pick up my car, I was blown away with the work they did. I couldn't recommend them enough. They even game me free "new customer" upgrade treated my car for tree sap!

The contrast of experiences:…read more So about a month ago my husband took our truck into a well known franchise repair shop and we paid quite a bit of money for the repairs. When we were called to pick up the truck we were told they had done some additional work and it would cost us more. We didn't authorize the additional work (which was unrelated to the initial problem) and balked at the charge. In the end we paid for the parts, but not the labor. And now, the unauthorized repair is causing issues with the truck- very frustrating. Yesterday, our other car stopped working. We had it towed to Cecil Brown's (we weren't going back to the franchise repair shop). We believed there was something wrong with the starter. Got a call from Cecil Brown's and it turns out the starter was dead. We authorized repairs and we were consulted on which parts we'd like to use. The car was repaired within hours. I'm amazed at the different experiences. I'll be taking all our business to Cecil Brown from now on.

I just moved to Newberg a couple of months ago for school and my car broke down. I had no idea…read morewhere to go and Cecil's was recommended to me. Scott and Austin were so kind and lessened the stress of the situation. They didn't overcharge me and they took the time to explain what was wrong with my car. I will absolutely be taking my car there in the future.