Brandon, Jean, Matthew (with 2 T's not one) Rajin, Jayda were a pleasure to deal with very helpful…read moreand knowledgeable with helping me look at car seat covers. They all deserve a raise!

My car needed new windshield wipers, a taillight and headlight. Everyone at Advanced Auto Parts was…read moreso friendly and willing to help replace the parts and make my experience go smoothly - all for a great price! As someone who knows nothing about cars its good to know all the employees are here to do authentic and honest work!! Thanks again!

I appreciate Carolina and Albert, they helped me out with getting a tire replaced. I think the…read morestand-out part here was the follow-up... The manager chatted me up on his way home the first day to give me tips on checking the warranty on my tire before ordering a new one. Carolina kept an eye out for my tire delivery and called me when it was delivered and made room for me to come and get it installed same day. The second day the manager instantly remembered me when I walked in, and also chatted me up again on his way home to give me an update on my car. He left me his name if I need anything. I can appreciate the hands-on service from the people who work here. This area of Jersey City can deal with a lot of tough personalities as customers, but I felt like they kept it real.

Called made an appt for 11:30 am when I got there told hour and half to two hours and it will be…read moredone well it took over 3 hours to get the car into the work garage and the oil change was 10 minutes for 109.00 bucks so I waited 3 hours for a 10 minute oil change Waste of time and money

They put a zip tie to secured my bumper from falling off temporarily in 10min, charged me $42, I…read morefelt ripped off.

Best reliable service and good quality parts. They happily assist you with anything you need and…read moreget you the needed parts for your vehicle in a moment of your time shopping there! Be free to go and ask any questions!

I came in today for service due to a recall that I received on my vehicle a few weeks ago. When I…read morecalled Dana Ford in Staten Island I was told the next available appointment was in February of 2023 which obviously would not work for me! I immediately called this location to inquire about their next available appointment and was given an appointment for the following week! Upon arriving, I was a little confused upon pulling up since the Service area is pretty jam packed with cars and multiple other vehicle but after circling the block I then realized I could pull my vehicle in. I was greeted by Erica, who I actually spoke with on the phone, and she immediately got me settled and explained what I would expect. I was a little early for my appointment but they had me in and out in a little over an hour! I have nothing but positive things to say about my experience or Erica and will be coming back to this location in the future!

Scam-prices are not real. Internet price is with money down and financing through them. Otherwise…read moreoverpriced

Manager Peter is a great example of customer service. He helped me return an item that had created…read moresome confusion. He managed to stay professional at all times. His staff is always very nice and respectful to customers. I appreciate their help as well if I need a windshield wiper changed.

I went looking for a part of my vehicle, and the salesperson was speaking to me with attitude…read more clearly she knows nothing about vehicles and had no intention of helping me.

Catherine was an absolute delight to work with. She was easily accessible via phone and text prior…read moreto my arrival and was eager to work with me to stay within my price range. She never made me feel like she was just trying to make a sale with me and genuinely took an interest in my situation from the moment I sat at her desk. In addition, she has checked in on me almost daily since I left! The showroom and service area have been renovated and both look amazing. The finance guys and the rest of the sales crew were extremely helpful and courteous as well. I'm very pleased with my truck and the entire transaction. Thank you Catherine!!!

I had an appointment at 8:00 AM and dropped off my car at 7:45 for a simple oil change. They told…read moreme it would take one hour. It's now 10:30 and my car is still not ready. Very disappointing experience at Stevens Jersey City Ford. Also, be careful when booking online. The price they show is completely different from what they charge after the service. They ended up charging me double for a basic oil change.

They offered me $360 for my truck with a clean title, no accidents, no air bag deployments and was…read morea very good truck! I had listed on ebay but due to #bidenomics nobody bought it!!!!! So many new parts and a Amazing body because we spent a lot maintaining truck!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! When they arrived they said the catalytic converter was not original so they have to deduct $100! Basically bait and switch tactics!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Which is illegal!!!!!!!!!!!!!!!!!!!!!!!!!!!! How is a truck that is over 25 years old going to have an original catalytic converter??? Big time crooks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I had to junk truck because parking it costs too much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! only the rich crooks like Bibbs Auto bullshit can afford!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Quick service. Called in the morning to have my car picked up and it was gone the same day. Tower…read morewas very professional and fast.

I brought my car in on a Thursday afternoon after getting a ridiculously overpriced quote from the…read moredealership to replace my spark plugs. The guys at this location were extremely helpful, generous with their time, patient with my lack of knowledge regarding cars and car repairs, and very, very knowledgeable. If all businesses were run like this one Jersey City would be a city filled with happy and satisfied consumers. If you are in need of parts, and / or have questions about your car, this is the store to go to!

Ray just helped me install my windshield wipers. He also taught me how to install them myself if I…read morewanted to do so next time. He was quick, polite and helpful.

Jay fixed our two Segway Ninebot scooters in one day. He was honest, helpful, and fairly priced. He…read morefound bad wiring from a previous repair, fixed it properly, and rewired everything the right way. Great work. 5 Stars.

I brought a glitchy RadCity Bike to Edgewares in hopes of getting it fixed. I had just had a bad…read moreexperience at another bike shop where I was told it would be worked on quickly, then 2 hours later they "still hadn't heard from their e-bike mechanic" who was running late I work or something. So I brought the bike back to brooklyn and to Edgewares. The owner of the shop stopped what he was doing to come take a cursory look. When the battery was fizzing he knew there was a bigger issue so instead of promising a quick turn around he said he wanted to find the real problem but it could take time, and he'd follow up with an estimate. I appreciated the quick review and honest timeline. I got a call later that he had discovered some glitchy wires that may have also been shorting the battery and he had contacted rad wagon and found it. It was under warranty and was able to get me a replacement bike. I was floored! I was happy to pay for set up of the new bike as they had put a lot of time into it. When I realize I had forgotten the key lock for the battery when picking up the new bike they came to my house a mile and a half away to pick it up. It was incredible customer service. I have two ebikes and kid bikes and this place will be my go to for servicing in the future !