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    New Smile

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

    By appointment only

    Services - New Smile

    Teeth whitening

    Laser teeth whitening

    LED teeth whitening

    New Smile Photos

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    2 years ago

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    Kimberly Voges, DDS, PA - Dr. Voges loves being a dentist. Look at her smile :)

    Kimberly Voges, DDS, PA

    4.0(25 reviews)
    9.3 km

    I am very disappointed that this is yet another dentist office that will not listen to a patient. I…read morehave a very small mouth and I told the person that the usual adult film holders for dental X-rays would not fit in my mouth. She jammed one in anyhow and I told her, gagging, that it was too big She was about to jam it into my mouth again when I just left. I have a narrow mouth and a huge torus on the bottom right and adult sized bite wing holders will not fit in my mouth. The told me that they were not going to take a full set of X-rays because insurance would not cover it. So insurance is dictating my care? If you want care, this is not the office for you.

    I was scheduled to have my teeth repaired at this dental office and was genuinely looking forward…read moreto the procedure. As any responsible patient would, I called my insurance company to clarify details about billing and coverage, basic questions about what was covered and how the process worked. To my shock, I received a call from the dental office saying they no longer felt comfortable moving forward with my treatment. Their reason? They felt I didn't "trust them" simply because I contacted my insurance for clarification. That's not only absurd, it's deeply unprofessional. I made it clear that any communication between the office and the insurance company is not my concern. As a patient, I have every right to contact my insurance provider as many times as I need to feel informed and secure. Instead of respecting that, they chose to interpret my due diligence as a personal slight. This experience left me frustrated and disappointed. Trust is built through transparency and professionalism, not by punishing patients for asking questions. If a dental office is this reactive to a basic insurance inquiry, I worry about how they handle more serious concerns.

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    Kimberly Voges, DDS, PA
    Kimberly Voges, DDS, PA - Austin artist Lee Hazel www.leehazelart.com works her magic in the treatment room makeover.

    Austin artist Lee Hazel www.leehazelart.com works her magic in the treatment room makeover.

    Kimberly Voges, DDS, PA - The newest treatment room which we call "The Wine Room". Your new Cerec Porcelain Crown will be digitally imaged in the Wine Room.

    See all

    The newest treatment room which we call "The Wine Room". Your new Cerec Porcelain Crown will be digitally imaged in the Wine Room.

    New Smile - teethwhitening - Updated May 2026

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