1. New Kent Floral

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Quinton, VA

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New Kent Floral

2.4 (8 reviews)
Closed • Closed

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3 months ago

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3 years ago

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6 years ago

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7 years ago

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6 years ago

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5 years ago

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6 years ago

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12 years ago

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Flowers by Zoie

Flowers by Zoie

4.6(10 reviews)
11.9 mi

Zoie was fantastic! I called her with a last minute request and she had this beautiful arrangement…read moremade and delivered in less than 2 hours. Zoie had a wonderful demeanor and was great to work with. I am very pleased with the service I received and will be using her in the future!

I am extremely disappointed with our experience, especially because these flowers were ordered for…read moremy stepmother's funeral--an occasion where there is no opportunity to redo things afterward. We specifically ordered tall, clear glass vases and received short ceramic vases instead. We also specifically requested an all-white flower color scheme, and that is not what we received. Before the service, we expressed concerns about how everything was being handled and were assured that it would all turn out fine. Unfortunately, it did not. What was delivered was not what we ordered or expected for such an important and emotional occasion. We contacted the florist afterward to discuss the problems and give them an opportunity to address the situation. No one returned our call. That lack of response and accountability was especially upsetting considering this was for a funeral and the mistakes could not simply be corrected later. We understand that mistakes can happen. What we cannot understand is failing to communicate with a grieving family after those mistakes are brought to your attention. We paid for specific arrangements for my stepmother's funeral, did not receive what we ordered, and then received no follow-up when we tried to resolve it. I would strongly recommend that anyone ordering flowers for a funeral or other once-in-a-lifetime event make sure every detail of their order is documented and confirmed. Based on our experience, I absolutely do NOT recommend this florist.

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Flowers by Zoie
Flowers by Zoie
Flowers by Zoie

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New Kent Floral - florists - Updated October 2026

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