My husband made my appointment so I just showed up, filled out paperwork and had my appointment. I…read morethought it was a weird location at first because it's such a busy strip center but the inside was quiet and professional. The wait was about 10 minutes to get my xrays done then I was taken to room for gum exam, then a 5 min wait to see Dr Patel (who was super friendly and helpful) then the benefits coordinator came in and allowed me to pay and schedule my next appointment in the room. Finally a short wait to see the hygienist (thorough, quick, friendly) who performed my cleaning and fluoride treatment. Overall I felt great about the experience. The proximity to my house and the overall organization and professionalism will bring me back here in six months for my next checkup.

Just called to reschedule my appointment this morning, this is the second time because there was…read moreanother incident last year where the front desk staff is extremely rude, unpleasant, and unprofessional. Dr. Patel is Great, but some of the front desk staff definitely need to be replaced. To have so much attitude over the phone for a simple reschedule is absolutely ridiculous and absurd. Ms. Vianca or Bianca if that's your name I hope your day gets better or please have a cup of coffee in the morning before you start dealing with patients, I'm sorry you do not like your job. Have a Great Day. Sidenote-the kids side is always Fabulous always a pleasant and great experience with them.

Our whole family sees Dr. Lacey Harris in Pearland, and we've had a great experience. We have…read morebraces for our teen and Invisalign for the adults, and she's been amazing with all of us. Friendly staff, smooth appointments, and we always feel well taken care of -- and our teeth have never been straighter!

Been here several times now preparing for my sons braces…read more The office staff and the dentist are all very nice and accommodating. The kids check in on the computer system and go back to the sinks to brush teeth. One of the hygientists also comes up after he's done to tell me about the visit and what to expect.

Dr Kudchakter and her staff are Wonderful ! Easy to…read morecommunicate ,flexible .Dr Kudchakter takes time to answer all her questions and would communicate with consultants when needed . We have been going to Pearland Orthodontics for over a year and only positive experience . My daughter is very comfortable with the team !

In the past, I dreaded going to the dentist. Now, I love my dentist and orthodontist. My…read moreorthodontic visits are always timely; the staff is friendly and supportive. Pearland Orthodontist receives five stars, hands down. The care they provide is outstanding. The best thing in a short time is seeing an improvement in my smile, and I know that I made the best decision to receive orthodontic treatment.

I am on my 3rd kid with braces - the first 2 went to an Orthodontist office close to the same…read morearea...great doctor...but the office staff itself made the experience not great, particularly with the lack of communication and long waits that extended well after our scheduled appointments consistently. With the 1st kid, we figured it was an anomaly, and provided feedback to the doctor and office regarding issues we had encountered; gave them the benefit of the doubt and brought our 2nd kid there, but no change in our experience what so ever 2nd time around. By the 3rd time, we knew we needed to find somewhere that provided better customer service overall, and respected our time as much as we did theirs. Went to Dr. Willett after numerous recommendations, and they did not disappoint. Her staff are some of the most welcoming and helpful people I've encountered yet, always communicating with us regarding appointments, any delays, progression of treatment, and would not hesitate to find an answer for any question thrown their way. Dr. Willett conveyed treatment and timeline, as well as updates through course of treatment so we always knew what was happening, and what my son needed to work on in order to stay on track. The quality of the work she did is tremendous - he is at the tail end of his treatment, and his teeth are looking beautiful. The combination of fabulous quality of care the doctor and staff provide, in addition to the consistent communication, and timely appointments that took into consideration the busy lives of families...I would highly recommend this doctor and office to anyone looking for a high-quality Orthodontist for your needs.

Dr. Willett and her staff are always welcoming and friendly. Their office is clean and inviting. My…read moreson is going back for his bottom braces and I know Dr. Willett is going to take great care of his process.

Came back a week later to get my new retainer. Not only was it super simple to make the…read moreappointment, they had so many available. They even gave me free teeth bleaching for whitening at home!! Such a great place.

Messed up my retainers. Went months as they tried to fix the problems with the molds. The retainers…read morenever fit again. I'll be getting braces again now, with someone else.

When I went to the office for the first time the treatment was excellent, they treated me with…read moregreat patience and kindness. Miss Patty is amazing and was always very attentive to my dad and me.

For the past three years I've been with Smile Doctors . I developed a very loving relationship with…read moreeveryone and they're the best person to me. Was Miss Patty now that I have my braces off I'm going to miss her great job, Miss Patty thanks for making my smile beautiful again.

Love this practice! They r conservative, yet up to date on newer technology too. Staff is well…read moreorganized and polite. They have u wait in car until they r ready which is great!

My husband and I have been coming here for over 10 years. They are a caring, compassionate,…read moreefficient team. Trustworthy

Excellent, professional, client centered, caring, knowledgeable, affordable, and a pleasure to deal…read morewith, are just a few words to describe McGrory Orthodontics. Our story: In June of 2014, it became apparent that my 14-year old son required braces. As most, I turned to my insurance company for a list of providers. Unfortunately, I chose the wrong provider. By October 2014, I was frustrated and lacked confidence in this Orthodontist and as a result of quality of care and billing issues, I now was looking for a new Orthodontist. As you can imagine, my mistake in picking this Orthodontist, proved to be costly and potentially dangerous. To tell you our first experience with an Orthodontist was horrible would be an understatement. In November 2014, we consulted with Dr. McGrory and became a new patient. Instantly, she and her staff had my son on the correct treatment path. It has been a wonderful experience. I'd say that the office atmosphere is that of family however, it is something more. The atmosphere is warm, caring, and feels like you are with your best friend. The equipment is state of the art and the office sparkles of cleanliness. As far as cost of services, I am paying less with Dr. McGrory and getting far more benefits that we did with the other Orthodontist. Do yourself and your loved ones a favor, GO see Dr. McGrory and her staff before you enter into contract with any other Orthodontist. I promise, you will not be disappointed. Nutshell: "Know that I know better, I do better!" MCGrory Orthodontics is the best. See for yourself...

This is our first time visiting this location and I must admit my daughter was a bit apprehensive,…read morebut when we walked in it's the same smiling faces and same quality care from the staff in Pearland! We absolutely love Dr. McGrory and her staff. They are celebrating her 15th birthday! Congratulations Dr. McGrory!! I can't say enough about the level of care and commitment that both locations offer! If you're looking for an orthodontist look no further. You won't be disappointed!!

Had a wonderful experience. Staff was friendly and professional from the time we arrived to when…read morewe left. Will definitely be coming back.

I witnessed a very disturbing interaction at this dentist office in Pearland, Texas. The front desk…read morestaff were extremely rude, passive aggressive, and unprofessional toward a mother who simply came in for her child's appointment. She was not greeted when she walked in, repeatedly asked for her phone number as if they couldn't understand her, and was never even properly checked in before they immediately started asking for $75 upfront. One of the women also kept telling her to move over while assisting another patient even though she was not in anyone's way. The entire interaction felt disrespectful, dismissive, and targeted. Instead of making parents and children feel welcomed, the atmosphere was uncomfortable and hostile. She even spoke with the owner afterward because the treatment was so unacceptable. No parent should be treated that way while trying to get care for their child. Based on what I witnessed, the front desk staff seriously need customer service training or to be replaced altogether.

My son had an appointment in January. He was given a referral…read morefor a test. The company we were referred to never contacted me back after multiple attempts. I then proceeded to reach out to Highland Dental for a new referral and was told they would call me back, but I never received a call. I have since called 4 times to get my son's dental records so I can submit them to a new dentist and orthodontist, only to be told EVERY time I call that the office is closed. I have called on a Monday, Wednesday, and Friday. The call center assures me they have sent the message to the office, but I still haven't received anything.

This place is horrible and I would not recommend. They've canceled 3 of my appointments without…read morecontacting me. They will let you schedule on days that they are closed and cancel your appointment and you'll have to wait another month before you can get in the office. They should block out appointments on days that they are closed