I was placed at Canterbury Center after hip surgery including a broken femur. No weight bearing…read moreon the left leg. I was there for five weeks. The call button was never answered in under a half hour. Average weight was an hour. On two occasions during the weight for a bell response I had a BM while waiting for help to the bedside commode. They knew I couldn't sit for over a half hour and was left in the wheelchair after rehab for at least an hour and on two occasions two hours. I used "briefs" in the beginning because I couldn't use the bedside commode yet. On one occasion I was put in clean briefs at 10 p.m. I requested clean briefs and to be rolled on three occasions during the night and when the rehab therapist came in at 10 a.m. to take me to physical therapy she discovered there was nothing dry on the bed. It had been twelve hours since cleaning. My daughter came on almost a daily basis and when there was no response to the bell she would go out and the staff was gathered at the central hall chattering with every light on in the hall. At one point I had to wait almost three hours after I was to receive pain medication. The management turned their head when told about problems. There were two R.N.'s on duty for 66 patients. When told the resident doctor would be in touch about a medication issue I never heard from them. There are some staff that deserve a good review, but they are greatly outnumbered by those who don't care about the residents and only seem to show up for the socialization. Of course they blame the problems on being short staffed when the real problem is getting the staff they have off their butts and do some work.

Staff is enjoyable and care for their residents. The Admissions worker Tish Walker is always…read morepleasant and really supportive with all my family needs. The rehab workers listen to my concerns with my loved one and keep me informed with all progress.

Jamie provides top notch officiant and counseling/coaching services. Very reasonable packages…read moreavailable! We could not have imagined being married by anyone else We are so grateful to have a superb and beautiful ceremony thanks to Jamie. She was incredibly communicative during the entire process, flexible with scheduling and location as needed. Jamie even takes care of turning in the marriage license post ceremony- huge help!!

Jamie was phenomenal! I cannot say enough about her patience, thoughtful authorship and positivity…read more I received several compliments on the service. Even with my 2 year old in full toddler mode she was a champ.