I had an excellent experience working with Nate. He was knowledgeable, and genuinely focused on…read morehelping me find the right car rather than just making a sale. He took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. I never felt pressured, and he made sure I was comfortable with every step of the process. Buying a car at this CarMax location was actually an enjoyable experience. I highly recommend asking for Nate if you're looking for someone who truly cares about his customers.

I went to Carmax to sell my car. The process was started online with the quote available once all…read morethe vehicle details were inputted. I went to Carmax on a Monday after work, without an appointment, and they were able to see me right away. Since the quote started online, it was an easy process to get registered by scanning a barcode and answering a few questions at the window. Once they test drove the car, the quote was the same. I was then given a list of instructions for my Tesla to reset it to its original factory settings. Please note that you have to do all the steps, even the step for the associate. Once that was done, I was brought over to talk to one of reps who presented the paperwork to sign. It was minimal and the explanation was clear. My balance due at the bank will be handled by Carmax and I was given the remainder of the profit via check. The process was pretty seamless! I'd definitely come back again if I have to sell my car.

Waisted money on on Uber and Long distance just to try it at Chevy vehicle.. The car had bad…read moretransmission cold start ticking sound most likely bad cam lifter. They didn't even bother to fix it. They said they got the part so you got me there for no reason. be aware he will try to rush you to the dealer. every one think twice shady sales man.

The staff was super friendly and helpful, they let us take a test drive of multiple vehicles and we…read morebought a car hassle free in 30 minutes! They had a great selection with good prices, and they include the carfax details. Would highly recommend this dealership if you're looking for used cars!

AJ is amazing ... just bought my newest truck from Millennial last week and zero complaints,…read moreprocess was seamless and expedient, I will definitely be going back for another vehicle for my child when it's time

I'm not sure how many stars to give. I really liked Mike, the salesman. He was very thorough and…read moretook the time to walk me through everything instead of rushing me, which I really appreciated since buying from a dealership was new to me. I decided to get the 3-year warranty, and everything went smoothly at first. A couple of days later, I had an issue with the car that turned out to be the battery. Replacing it fixed the problem, but when I told Mike, he said the battery was brand new and that he would "see" if they could split the $300 cost with me. I also mentioned that my passenger-side door doesn't lock automatically or respond to the lock/unlock buttons--it has to be done manually. He said he would talk to his supervisor and get back to me. I followed up the next week but didn't get a response. Two weeks later, I reached out again and learned that Mike no longer worked there. He gave me Aydin's number, so I texted Aydin right away but never heard back. I also reached out through the Millennium website but still haven't received a response. My husband called last week and was told someone would review the warranty, talk to their supervisor, and set up an appointment for 11/4 (today). When he followed up today, a new person said the same thing--that they'd "get back to us." At this point, I'm just really hoping for some clear communication and resolution. I do really like my car and felt the buying experience itself was great. Mike was attentive and helpful, even checking in those first few days when I had a small issue that was quickly fixed after replacing the battery. That made the later silence especially surprising. I just want my car to be working properly and safely, and to get a little follow-through after what started as a great experience.

Purchased my FJ Cruiser from D & H Imports. Neema was great to work with. Neema was upfront and…read morehonest about the vehicle. Communication was great. Fair price and no pressure. I had the car checked out at the Toyota dealership and they said the car looks great. I am very happy and love the FJ. I definitely recommend D & H Imports.

I am writing this review without having bought a car - but through no fault of this dealer at all…read more Something just came up and I don't have the time in the near future to sell my car and buy another. So the car I was interested in at D&H may go to someone else. But I can still review the experience with the dealer and with Neema, the salesperson. He was extremely professional and helpful. I'm an older guy, and he's a younger guy - I got nothing but respect from him, and he completely earned my respect. There was utterly no pressure; he allowed me extended time to check out the car; and he made it easy to get the car inspected by my mechanic. (It passed.) I'm sorry to have spent his time and not bought a car, but I'll be back looking at D&H's inventory when things are a bit looser.

I can't imagine a better experience buying a car. I bought a '23 VW Taos SE about a month ago from…read moreMark and Sean. The price was fair from the start, and they encouraged me to be as thorough in inspecting the vehicle as I needed to be. I test drove it on two different occasions, once with analytics. They gave me the full vehicle history and a CarFax report. They answered all of my questions and never once made me feel pressured or unwelcome to do my due diligence. No pushy or shady sales tactics at all - purely a service-oriented approach. I got to talk to both of Mark and Sean one-on-one quite a bit and feel like I got to know each of them individually. I really enjoyed our interactions. They exhibited honesty and transparency - once they proactively refunded me after finding that a lower tax rate applied to my purchase, and then, after purchasing the vehicle, I received a check for overpaying the DMV fees. I plan on having my car for a long time, but if my wife or anyone close to me is looking to buy a vehicle, West Coast Auto Finance is at the top or my list of recommendations.

I had an excellent experience with West Coast Auto Finance. From the moment I arrived, the…read moreprofessionalism and knowledge of the team stood out. Mark was absolutely outstanding--professional, experienced, and extremely knowledgeable. He took the time to explain every step of the process clearly, answered all of my questions, and made sure everything went smoothly without any pressure. The owners and staff genuinely care about their customers, which made the entire car-buying experience stress-free and enjoyable. If you're looking for a trustworthy dealership with honest, knowledgeable salesmen and great customer service, I highly recommend West Coast Auto Finance. I would gladly return and refer friends and family.

Chris and Gavin are so professional! They communicate very well! They answered all my questions…read moreprior to selling my car. They are direct and on time! I'm happy with how fast and smooth the process went! Thank you guys!

Car Czar is so easy to work with. Chris was straightforward and clear with the process, explaining…read moresteps involved, and no games with the offer amount. From when I reached out, to getting the car inspected and paid, it probably took 2hrs total. They even came to meet me while I was out doing errands in the area. This was my second experience working with them, and will not be my last.

Dear friends: I just…read morewant to recommend a business to you in San Diego and tell you why. The name of the business is Cyrus auto sales in Kearny Mesa. I first met the owner Dan about six years ago. When I was looking for a Prius. I realized he was a wonderful human being, but he didn't have the car in his lot that I was looking for and subsequently bought elsewhere. My daughter Casey also bought a Prius elsewhere but a few months into her purchase had a problem with the battery , I remembered Dan and took the car to him $600 later Casey had essentially a brand new lithium battery installed in her Prius. Those are the ones that you've heard can cost to $3000. He did it for $600 (replacing only bad cells)and the car ran beautifully. A couple of days ago my Prius started making the most God awful noise and shuttered to beat the band. I had an appointment in El Centro and asked a mechanic down there to look at it and he said it's in the engine. We're gonna have to get a new engine for you if you want to do that it'll be about $1500, 2500 to 3000 installed. I started looking for a new car and then I remembered Dan. I took the car in to Dan told him my tail of whoa. The car has now been driven 150 miles with this banging. Dan said I'll have my mechanic look at it and see what we can do. He said I would not put a new engine in it. It's too expensive not really cost-effective if I can fix it I will. If not, I will tell you . Today ( I took it in yesterday ) I'm picking up my car today for a total price of $300. My issue resolved. This is an honest man with a small business and if you're in need of a car or service, give Dan a call. You'll be doing yourself and Dan a service. 858-277-1028.

This review is 8 months over due…read more WARNING: if you ever want to get a used car through Cyrus Autosales, it pays to go to Toyota San Diego and speak to the manager there. Though you've to fork money out to have them do a safety/pre-buyers inspection on the car. If I had done that, I wouldn't have bought this car from this dealership at all. Dan passed off the visual inspection sheet from Toyota as a safety inspection sheet. That in itself is FRAUD and something that I actually consulted an auto fraud lawyer about. For starters , when I got my car and took it to AAA less than 12 hours after picking up and paying $10,200 for the car, it was leaking coolant and 2 error codes- one for the 12 volt and the other for the engine came up. Dan CLAIMED that the AAA auto repair shop I went to didn't know what they were doing. The window gears were also noisy and parts of the cars rubber were melted due to heat damage. The dash screen was also very brown due to heat damage. A Toyota estimate to fix that screen was between $1500-4000. Dan replaced the melted hatch back handle and fixed the leaking coolant but didn't address the noisy gears or the error codes. To compound issues, within 3 weeks of buying the car, my combination meter started malfunctioning. This happens when the combination meter blacks out (the part that shows speeds and hazard lights) and you are not able to turn your car on and off. Over the next 3 weeks it got so bad to the point that I could not drive the car to classes as it would not turn off. Dan OFFERED TO FOOT PART OF A BACK ALLEY FIX WITH A Junkyard Prius' COMBINATION METER. I refused as that would alter the odometer and have no guarantees of an actual fix. As such I ended up having to tow my car to Toyota San Diego for service. Turns out the same error codes pulled up by AAA were pulled up by Toyota. My coolant valve was not properly supplying my engine with coolant and that's why my engine light kept coming up and one of the two error codes was for that. At that point I couldn't drive my car anymore as it would not even turn on. The other error code was because my 12 Volt was fried and needed to be replaced. In the process of Toyota replacing my combination meter, most of the frames holding my aircon vents crumbled and they had to replace all the vents. To sum it up, within 6 weeks of purchasing my car, I had to spend almost $1800 just to make this car safe to drive. I also found out that I overpaid for the car as when I tried to sell the car to Carmax even after fixing all the problems, they only offered me a paltry $5k for everything. I was told by the manager that they wouldn't sell my car for more than $8k (vs the $10,200 I paid). As such, I have decided to retain this car even with more potential problems due to the car's poor maintenance prior to me buying it. He also sold me a regular Prius control instead of a smart key which is what my car uses. If he were truly that "Prius expert" he calls himself, surely he would not have sold me the wrong key. I did return that key to him. Please be careful if you'd like to buy a used Prius from him. Don't let these nice reviews fool you. Speak to Toyota San Diego about the car you are considering from him.

I'm giving 4 stars solely because of the Service Department. Would've been 5 if it I would have had…read morea positive experience when purchasing the car. My initial sales experience back in November was a nightmare. The salesperson seemed focused only on his commission, the car didn't come with a spare key, and I didn't realize until I got home that they hadn't even filled the gas tank. I honestly avoided returning here because of how poorly I was treated. However, I recently had to come in for issues with my TPMS sensors and a faulty door sensor. A huge shout-out to Sal and Felipe in the service department for turning things around. They were incredibly efficient, accommodating, and made me feel like a truly valued customer. They had everything fixed overnight, and I was able to pick up my car the very next day. If you need service, ask for Sal, he saved the experience for me

Extremely poorly run business with terrible customer service and zero follow‑through. I came to K&S…read moreAcura over a month ago to order a part for my Acura -- the mechanism that controls the automatic trunk opening/closing and holds it in place. From the very beginning, the experience was a mess. I first called to ask about the part and was shuffled back and forth between the parts department and service department, which was already frustrating. When I finally reached someone, the employee was kind and told me to come in so they could check it out. A few days later, I showed up in person and the same thing happened -- bounced between parts and service, multiple employees who didn't seem trained or aware of how to help with a simple issue. Eventually, Michael helped me and assured me they would order the part ASAP. He gave me the price, said they could install it, and I confirmed the cost multiple times to avoid any surprises. I asked if I should pay now or get some kind of confirmation or estimated date, but they gave me nothing. Strange, but since they're the Acura dealership, I trusted them. They offered a free car wash while I waited -- and I regret accepting it. It took over an hour, even after I mentioned I was pressed for time and just needed the car checked. Once it was finally done, I had to keep asking for updates because it felt like they forgot about me. I left with no paperwork, no confirmation, nothing... but still hopeful they'd follow through. A month later, nothing. No call, no update, no part. After three weeks, I called to check in. The person who answered had no idea what I was talking about. It was like the order never existed. He said he would talk to Michael and get back to me. Of course, no one ever did. No call, no email, nothing. This place is unprofessional, disorganized, and clearly not on top of anything. I wish I hadn't wasted my time coming here or waiting for them. Now I have to start the entire process over somewhere else. Would not recommend this dealership at all.