TLDR: Triple check your start date, go out of your way to make sure they've sent you any paperwork…read morethey need, ask for a supervisor if they won't attempt to rectify their mistake . I would not use Kindercare in the future because of their poor communication and I hope that people in the future do not have issues like I had. -- In July 2022 when I was in my second trimester of pregnancy, I sent in an application and $200 registration fee for this daycare. I asked for a start date in April 2023 and they agreed that was likely. Later I got an email that there was a new director. When my baby was born, I emailed the new director to say, yes we still want that spot. No response after a few tries. After calling the center, I learned there was another new director. She and I communicated and she told me in writing that she confirms my spot for April. No mention of paperwork or next steps except that I could come for a tour if I wanted. It was December so I figured she'd ask for the extra paperwork closer to the start date. In February I reached out to her to ask about paperwork. No response. I learned from a friend that they have yet another director so I got her email and asked about next steps. She told me there's actually no April spot. This was very worrisome since I was going back to work in April. The July/August start date they offered would not work for me because we would moving out of the area. She declined giving back the $200 since it's not technically used to the "hold" the spot. I understand that the 200 is not a guarantee of a spot but after they told me I had a spot how would I as a first time parent know if there was even more to do? Even now I don't see what more steps I could have taken to ensure that they kept their word. The director basically agreed with me and said they dropped the ball but would not give me a refund when I asked a second time either. After asking to speak to a supervisor she agreed to send the $200 back. Whatever she did didn't work so when I reached out about the status she connected me to a support team who was able to send me a check. All this to say, I had to be very, very proactive to get any information or anything moving along. Also to clarify, after the first email communicating a director change, the subsequent changes happened without any notification. One more thing - at least one other parent I know was promised an April spot and then told there isn't one. Now I think and hope these issues won't happen when there's a consistent director. I understand that this is not the fault of the current director. I think it's appalling that they can put parents in this position without childcare by their own mistake and then not even offer to refund money deposited. I would not use Kindercare in the future because of their poor communication and I hope that people in the future do not have issues like I had. I gave 2 stars instead of only 1 because I do think some parents/kids have a good experience there and the people I spoke to were at least polite.

We brought our son here when he was 3 months old and stayed until we moved out of the city (~11…read moremonths old). Our experience at this Kindercare was excellent, and our appreciation for this place only strengthened after enrolling our son at a new day care in the 'burbs. The staff here is friendly and caring; they're always happy to see your child in the morning and to tell you about his/her day in the evening. They were very communicative both ways (I can't stress the importance of this enough). They really felt like extended family. We also appreciated that they had curriculum which, although it seems silly for an infant, provided structure and gave us comfort that they were assisting our child's development. Suffice it to say, we really miss this place.

Ricardo is excellent! He is personable and positive and asks great questions up front to get or…read moreknow the student, and where the areas are strategically that he can make the biggest difference. Whether it is in content understanding, test methods to maximize scores or sheer confidence building. he is able to look at past practice tests and actual past SAT score and hone in on priority areas to focus on to achieve results. he keeps it fast paced and listens to the stident's thought process , on steering lessons and methods and tricks to best prepare them. he provides updates and insights and shows flexibility as needed. I love his genuine care for the student and desire to help!Thank you Ricardo you're already making a huge difference!

Ricardo is an amazing tutor. He has over 12 years of experience as an educator and deploys…read morecutting-edge learning and behavior change techniques to achieve top-tier results. He cares deeply about each of his students and goes above and beyond to tailor each session. And the service doesn't end with just the tutoring session-- Ricardo is constantly leveraging his expertise to add resources he makes HIMSELF that are superior to mass-produced and outdated resources that are commonly available. Students receive homework from him that help guide individualized lessons to actually achieve results, even for students who haven't seen score improvements from other tutors. If you feel like you have plateaued in your SAT journey, Ricardo is your guy!

We couldn't be happier with our son's experience at MDS. The teachers are truly amazing--warm,…read morecaring, attentive, and incredibly supportive. They made him feel respected, valued, and comfortable being exactly who he is. One of the highlights has been Forest Fridays. He absolutely loved getting outside, exploring, playing, and learning in nature. It was such a wonderful way to nurture his curiosity and independence while making school feel like an adventure. Most importantly, he genuinely loved going to school. He felt safe, supported, and respected, and we could see how happy and excited he was each day. As parents, there is no greater gift than knowing your child feels so cared for and loves where they spend their days. We are incredibly grateful to the teachers and the entire preschool community for giving him such a wonderful foundation and so many happy memories. We would wholeheartedly recommend this school to any family looking for a nurturing, joyful, and supportive preschool experience.

We are SO happy with Little Sprouts Watertown! Our son has been going since he was 2 months old; he…read moreis now 10 months and he and we love this center so much! Both the previous (Melinda) and the current (Christine) Director, as well as the Education Coach (Janay) have been amazing; they truly care about each and every aspect of their center. Teachers have been nothing short of wonderful so far. Tuition is very competitive for the Boston/Cambridge area, and we couldn't be happier. Our son has a great time, it's always well taken care of, and he is learning so much. Every Little Sprout is different. This location is amazing. It's always hard to find time to write reviews, but we really want to share our experience to help someone else with their childcare decision, because we understand how important it is to find people that you trust.

Very horrible experience. We tried to schedule tour of the daycare couple of times and each time it…read morewas cancelled or no one showed up. One of the other most important things to me from a daycare is the responsiveness and this was absolute horrible. If I could give 0 stars I would.

Love Goddard! We have been very happy with their care for our toddler and infant. The teachers…read moreare great and they are constantly doing interesting educational activities. Highly recommend!

We brought our grandson who was having a hard time learning how to ride a bike to Susan…read more They immediately hit it off and I could tell my grandson was excited to be on a bike and experiencing success. Susan was very engaging and we look forward to another lesson. Her excitement about bike riding was contagious.

Our 5 1/2 year old grandson had two superb lessons! He was motivated to learn but could not ride…read moreon his own at all. By the end of the first lesson, he was happily pedaling around the basketball court. We returned for our second lesson, even though it might not have been strictly necessary. During that lesson, he improved his control and steering and worked on braking and handling bumps, among other things. We are very satisfied customers. Thank you!

Zach is an excellent teacher. He is very patient, intuitive, and clear. It was clear from our first…read moreconversation that he has been working as a tutor for many years, and is familiar with many learning styles and approaches. As a working professional who has been out of school for some time, preparing to take the GMAT/GRE for graduate school has been a bit of a nightmare. I tried studying independently for a few months, with little success. I then signed up for an expensive group prep course, only to find that the material was covered far too fast, and the homework load was out of scale with my available time. I have had a few sessions with Zach so far, and each one has taught me more about how I learn, and what I need to learn. The one-on-one teaching scenario is exactly what I needed to not be overwhelmed. Each lesson is tailored to work with my own learning style and struggles. Zach has gone out of his way to check in with me between appointments, and create tools that will aid me in my independent studies. I feel more confident about my ability to cover the material needed for the test, and more importantly I feel more emotionally equipped to tackle the learning material that a few months ago felt out of reach. After seeing how Zach has adjusted his learning tactics to suit my specific needs, I feel confident that he would be able to do the same with other students. I would highly recommend Zach to anybody that is struggling with some aspect of their education: studying for a standardized test, catching up in an academic class, or anything else. I will write another review after I take the GMAT this fall!

I write with the highest praise for Zach Katz, who prepared my son for the SATs. Weekly, for about…read moretwo months, Zach worked with my son, who was a Junior at Brookline High School. Zach took the time to develop a mutually respectful relationship with his tutee. Zach's careful, methodical approach paid off. My son looked forward to each tutoring session. After each appointment, he was optimistic and confident in the progress he was making. Zach helped him identify his strengths and develop strategies to improve his performance. Zach was patient and empathetic. He helped my son create a study plan that accommodated my son's many other academic and extra-curricular commitments. Zach has a responsive, adaptive tutoring method. He discovered my son's learning style and adapted his tutoring approach accordingly. My son's SAT scores improved substantially*. Even more importantly, he learned a number of strategic test-taking skills, which he reports have improved his performance on other school exams. *January 2012: 2080 (CR 680; Math 690; Writing 710; Essay Subscore 9; MC Subscore 70) March 2012: 2280 (CR 680; Math 800; Writing 800; Essay Subscore 11; MC Subscore 76)

EMPOWER YOUR CHILD WITH CONFIDENCE!!…read more I highly suggest that u do as I did... I hired Jerry of Y3K this summer after my daughter had a lot of trouble with anxiety and missing a great deal of school last year. Jerry is very thorough, responsive, flexible within the parameters discussed and provided structure, instilled confidence and gave my daughter the tools she needed to take on the school year right out of the gate. They even covered multiple subjects as well as time management in her studying. In a short time, it was clear that changes had been made and my daughter's confidence was drastically higher! We may continue tutoring on challenging classes during the school year and perhaps improve upon study skills and homework management. Give Jerry at Y3K a call! -Mike, Brookline, MA

Jerry has been tutoring our 13 year old son with SSAT preparation and we are very happy with the…read moreexperience. My son chose him over several other tutors he tried and feels that Jerry makes difficult concepts easy to understand. Jerry is punctual and professional.