Kris is hands down the best chimney guy in New England!!! He's quick, efficient, knowledgeable and…read moreextremely professional. The guy knows what he's doing!! He replaced liners in 3 flues for us and installed a brand new fireplace insert in our living room and installed a new chimney cap up top. His work is amazing!! We can't thank him enough for digging us out of a hole that could have cost us our home because of the unusable condition of our chimney flues. Thank You Kris!! Bring on winter!! We're ready!!

Kris responded quickly to my request for help. His approach was direct...."you will have to wait",…read moreand "here is what the service will cost". He told me I would get a report about chimney condition, accompanied by pictures....and I did. He showed up when scheduled, did the work, took pictures, sent the invoice....all very clean, simple direct. On a return visit, he also installed a stainless steel sleeve in one of the flues. Very nice, clean, tight installation. What's not to like? Responsive, communicates, shows up when scheduled, does good work, sends detailed invoice. And yes, I am a real customer. Hope the review helps.

They are currently booking six weeks out for a minor repair (OK, fine, it is what it is)…read more But they want you to pay for the service when you book AND no refunds if you decide to cancel after booking (even if you're cancelling say 5 weeks out). Very un-customer-friendly policy.

I definitely wouldn't use them. You have to give a 50% and then they say installation is between…read more8-12 weeks. You can't call to get any update on when they are ready to install. Although we did call at 14 weeks and they came and didn't have the right things and they never called us again. They did say they would refund our deposit. So maybe. Very difficult company to work with.

Very disappointed in service Bought an open log setup 5…read moreyears ago from stove barn. Was in concord- saw the stove barn still there. Pilot light went out. Called stove barn which has changed hands to Caesar. Clearly explained that I had an OPEN LOG fireplace that had the pilot light go out. They scheduled a visit. Today- they came and said they would not service any open log set ups. Even though they are qualified on gas stoves- would not touch it. Even though I bought it from the company that existed previously. Why come in the first place ? Did not recommend anyone who could service it. It's been running fine for years. Left me high and dry with no recommendations as to how to get it back on. Very unsatisfied.

Poorly treated as customer. Previous owners knew how to…read moretreat people with courtesy and kindness.Never cold or stiff.

After dealing with a leak in our house that no one could repair, we called Lakes Region Chimney…read morePro. They inspected our chimney and recommended waterproofing our chimney and installing a new flue (our clay flue was fast deteriorating). We had the work done at a very reasonable estimate. Since the work had been completed, the leak is gone and our 80 year old chimney looks great. We had them back to clean our wood stove chimney.

From 2 years ago... Their guys came in, did a basic look. What I thought was a chimney clean and…read moresaid that we needed the whole chimney relined. They wrote up an estimate for over a thousand and charged me for a cleaning. I then had a mason look and he said no issue. I had another chimney sweep come out and they said no issue. They cleaned it, and said it hadn't been touched by Lakes Region. Beware of this practice.

I've been using Stonehenge for about two years now. They installed our pellet stove and we…read morecontinued to use them to service it. They are extremely dependable, honest, and stand by their products. Every time someone complements my pellet stove or needs a recommendation, I ALWAYS suggest Stonehenge. They have very competitive pricing and always go above and beyond. When you choose them for your next project, you will not be disappointed.

From the owner: We make a difference on any construction and masonry project by paying special attention to details…read morethat ensures the complete success of each project we undertake. The difference between a typical contractor and our top quality services lies in our willingness to go the extra mile for our clients. We take extra care by making additional verifications for durability, strength and safety standards with a team that always provides customer service that is based on honesty and integrity. With most bigger companies, You never know who's coming to your house if it's not the owner. We believe in full transparency and trust from the beginning, Hence why you can meet our core team members below!Stonehenge Masonry and Stove LLC views your investment in your residential or commercial property as seriously as you do. Locally owned and operated, we remain committed to providing commercial and residential clients with top quality masonry and hearth appliance services. Call (603) 273-9117 to learn more about the many services we offer for any size project.

I'm very pleased with the work I needed done! My roof is extremely high, steep and metal, so I was…read moreworried about pricing for the job. But the price I paid was very reasonable and cheaper than others around. Isaiah was very personable and very knowledgeable. He had some suggestions/tips for the future that he had filled me in on. (Which he will be the one I call to have it done) He fit me into his schedule as soon as he could. Just in time before it started getting cold. He sprayed down a nest that could have become a dangerous issue for our family. He also tacked up some siding that had started to fall, that I was unable to get to. I highly recommend them and will be calling back next spring! Thank you again Northland Chimney Service -from another happy customer-

Isaiah and company do a fantastic job. They did extensive chimney work for us and we are very…read morepleased with the results. They are responsive and answered all of our questions. Prices are reasonable. We highly recommend Northland Chimney Service.

Just moved in and had our wood stove cleaned and inspected. What a great and knowledgeable two…read moreperson team led by a young woman named Kelly, ... which was both unexpected and awesome. They did a very thorough job, showed us how to operate and what to look out for in case we have a problem. Highly recommend!

The scope of work included reline of woodstove flue with insulated stainless steel liner. Tiles…read moreneeded to be broken out to fit liner into the chimney properly. Thimble for woodstove flue needed to be raised up to meet the 2 feet of required vertical pipe venting the appliance needed. I purchased a stove that they installed, stove has DVL pipe installed for clearances. Black Moose sent all additional parts needed and install was quick, clean and professionally executed. We couldn't be happier with the result. The estimate and final cost was nearly 10k less than other company quotes. When they also quote an arrival time they are wonderfully prompt.