I am reporting a business account associated with dental services in Miami, FL (Florida Dental…read moreGroup and YG Dental) regarding serious concerns about my experience as a patient and potential deceptive business practices. I traveled from Texas in October 2025 for cosmetic dental treatment (veneers/crowns) and paid approximately $6,525 (credit card and cash). Following treatment, I experienced ongoing complications including sensitivity, bleeding, discomfort, and functional issues. Timeline summary: - October 29, 2025 - I returned for my third visit to complete and address ongoing issues following prior treatments. - October 30, October 31, November 1, and November 3, 2025 - I communicated concerns via WhatsApp regarding sensitivity, discomfort, and issues with my mouth. - November 26, 2025 - I sought an independent evaluation at Mint Dentistry, where concerns were documented regarding veneer condition and restorative issues. I was referred to a higher level of care due to the complexity of findings. - January 15, 2026 - I sent written correspondence outlining my concerns. - February 2026 - I followed up with certified written notice, after which your office responded. - March 2026 - I provided photographs, external clinical documentation, and additional information as requested. Patient impact and treatment experience: - I traveled to Miami on three separate occasions for this treatment. - During the course of treatment, my teeth were shaved/prepared and left unprotected for approximately five days without adequate temporary coverage. - During this time, I experienced severe sensitivity and discomfort, was unable to eat normally for several days, and was unable to work for approximately three days due to the pain. - I had to travel with exposed teeth in this condition, which caused significant distress and functional impairment. Medical findings: - March 17, 2026 - I was evaluated by Dr. Alberto Lazaro, DDS, at North Texas Dental Surgery (prosthodontic-level care). - Clinical and radiographic findings documented multiple defective restorations, including: * Open margins, overhangs, and over-contoured veneers * Dislodged and chipped crowns * Secondary decay * Gingival inflammation and bleeding on probing * Radiographic evidence of pathology - The specialist concluded that the defective restorations were contributing to plaque accumulation, inflammation, and my ongoing symptoms. - A comprehensive full-mouth rehabilitation was recommended due to the extent of the defects. Refund and resolution attempts: - March 2026 - The provider stated in writing they were "100% sure" a refund would be processed. - April 18, 2026 - I was sent a refund agreement and agreed to a reduced amount ($6,050) in good faith to resolve the matter. I signed the agreement based on the representation that payment would be issued promptly. - I was told payment would be sent that same day; it was not. - Several days later, I was informed that $2,000 would be sent first and the remaining balance within 24 hours; this has not occurred, and no payment has been received. Critical concerns regarding provider identity and documentation: - I have requested the names and credentials of the dentists who performed my treatment more than 10 times. - To date, I have not been provided with consistent or verifiable information. - I have video documentation showing three different individuals performing procedures on my teeth. - The names of the individuals provided to me do not match the individuals who treated me, and the name on a prescription issued to me does not match the names given. - These discrepancies raise serious concerns regarding transparency and proper representation of licensed providers. Additional documentation discrepancies: - The treatment plan I was given in person after payment in Miami differs from the treatment plan that was later sent to me upon request in November 2025. - This inconsistency raises concerns about the accuracy and integrity of the documentation provided to me. Additional concerns: - Repeated claims that my records were "not received" despite documented proof of delivery - Changing payment terms after agreements were made - Failure to follow through on an agreed refund after obtaining my signed agreement - Inconsistent communication and prolonged delays At this point, despite full cooperation, extensive documentation, and signing a settlement agreement, I have not received the agreed refund. I am requesting that this account and associated practices be reviewed for potential deceptive or unfair business practices. I can provide full documentation, including communications, receipts, clinical evaluations, videos, and a detailed timeline.

Easy to set appt. Front desk is very friendly. Office Manager Damaris is always on top of…read moreeverything. Great expertise of Dr Vazquez and Dr Hermes. Reasonable prices and very professional and clean environment with the latest technology.

My son had the best experience in this office. From the moment I called I knew they were friendly…read moreand professional. The lady at the front desk has the most amazing customer service skills ever and is a sweetheart. Kudos to Francia for making my son feel at ease and he actually wants to come back to see her, which I never expected being he is a toddler and normally not fond of medical offices. He got treats and cool sunglasses so the light wouldn't bother him. They have such a nice atmosphere I wish I could be seen here as well :) Dr. Dale is patient and works nicely with the kids. Best pediatric dentistry practice in the area.

I do not recommend getting orthodontic treatment here. Not…read moreonly are their prices extremely high, but the assistant also tried to pressure my 14-year-old son into convincing us to have his orthodontic treatment done at this office. I found this completely inappropriate and unprofessional. There are many other orthodontic offices that offer better care, more reasonable prices, and treat their patients and families with much greater respect.

I'm super happy with Dr Francisco Herrero and his amazing team!…read more As an adult who had braces before, I'm pretty sure I'm not the only one who forgot to wear my retainers! I noticed some of my teeth were getting crooked again, so I wanted to explore my options before they kept getting worse. I constantly get ads on social media about some companies where you do it yourself at home and they mail you your trays. This sounded tempting... However, being a doctor myself, I was a bit hesitant when I found out that those "cheaper" options do not take xrays and you do not get to see a doctor during your evaluation or during treatment. Dr. Herrero helped me understand the possible risks and dangers in moving teeth without doctor supervision, as well as the limitations in moving my teeth due to the need of attachments and reshaping some of my teeth to make room (you need the doctor for this). I am so happy I went to see Dr Francisco Herrero! He took his time to discuss all of my options, using state of the art digital Xrays and photos, as well as a clinical exam where he evaluated not only my teeth but also my facial esthetics! The office is super clean, and Dr. Herrero worked together with his team to make me feel comfortable at all times. I am currently using Invisalign to correct my crowded teeth and am very happy that I went to see an orthodontist specialist to take care of my smile. Thank you Dr Francisco Herrero for giving me a Happy Smile!

This office is charging $400 to take off a bottom retainer that is glue and broke on my son…read moreteeth's. We have been a patient for more than 8 years with this office. I didn't even pay that amount to put it on. Never go to this office they lost two patients today.

Dr. Garazi and his team put so much care and dedication into what they do. Their professionalism,…read moreattention to detail, and commitment to helping patients feel comfortable truly stand out. A wonderful office with a caring team!

I was quite anxious about having a 'Gum Flap' and 'Bone Graf' on my upper Molar, however my fears…read morequickly dissipated, with very careful skill of Dr. David Garazi hands and his caring staff. Before starting the procedures there was a lot of state of the art technology used - no doubt used to assess my situation to hone in on my exact issue. I very much appreciated that David, called me several hours after my appointment, to check on my wound care and pain management - he made several recommendations.

Dr. Gio is excellent- happy to have found him! He gives 100% to you as a patient. Office is super…read moremodern with the best equipment and superior staff. 5 *****

I hesitated for a long time before writing this review because I don't like to damage anyone's…read morereputation or leave negative feedback. However, I believe it's important to share my experience transparently and objectively, based solely on facts. When we visit a healthcare professional, we're not just looking for someone who is friendly -- we expect competence, hygiene, and a professional environment. Unfortunately, this was not my experience at this clinic. From my first appointment, the dentist came across as warm, but overly familiar in a way that felt unprofessional. The clinic itself seemed very low-end: noisy, with open doors, people constantly walking in and out of treatment rooms, and a very odd layout -- including treatment areas directly facing the restroom. I also had concerns about the hygiene on several occasions. During my first treatment, which was supposed to be simple, the procedure lasted over three hours. It was extremely uncomfortable, filled with inappropriate comments and overly personal questions -- often centered around money. The assistants lacked proper training and disregarded personal space, which made me feel extremely uncomfortable. Despite all this, I gave the clinic another chance for a crown procedure. The crown fell off four or five times, and each time I had to return and wait 30 to 45 minutes before being seen. The atmosphere remained the same: too casual, with the dentist joking around with friends while never clearly discussing my actual dental needs -- but always providing expensive treatment plans. At one point, he even told me one of my teeth couldn't be saved and that I needed a bone graft and implant -- something two other dentists later confirmed was completely false and ethically questionable. I am now seeing a new dentist in a high-end clinic in Coral Gables. She was able to save the tooth and fix what she could from the previous treatment. However, I'm still left with a poorly fitted crown placed by this dentist, with a visible gap between the tooth and gum line. This poor office caused me a lot of stress -- not just because of the quality of care, but also the atmosphere, the long waits, the lack of transparency, and the constant focus on money rather than well-being. I understand that some reviewers may have been swayed by the dentist's apparent kindness, but please don't confuse charm with true professionalism. I regret having to leave a negative review, but I feel it's important to share my experience factually so others can make an informed decision.

We simply love this Dentistry! The staff is amazing and polite and they know how to deal with kids!…read moreThe atmosphere is very calming. We actually like the interior design, it's like you are on a submarine. Paintings on the wall and the ceiling, window on the doors look like portholes. Very cool and kids just mesmerized by it! They have a big screen TV in the waiting area. Since it's COVID they follow every single rule: u come in there is a person with a bottle of a sanitizer waiting for u right at the door, everyone wearing masks, distance between ppl in the sitting area. And one of the staff members always comes out to the waiting area and cleans/sprays/wipes the handles and seats. They used to have 2 iPads for kids to play, they took them away which makes sense and just shows how they care about their patients during COVID. Front desk ladies are awesome! The way they talk to you, they way they treat you - you rock girls! Nurses and doctors all wearing their uniforms , face shields, double masks - uufff.. feels like it is a secret laboratory lol great job!!! Everything and everyone show how serious and focused they are on what they are doing (kids). We feel safe when we go their! My child always leaves that place happy and never afraid to go back their. Doctors are professional and very detail oriented - they give you options and explain the procedure step by step. And when you are leaving they will hand u a tiny goody bag with some toothpaste and a floss in it. Such a pleasant bonus!!! And, of course..no one is gonna leave without a sticker!!! Lol Thank you Little Stars Dentistry!

Great place to take your kids. As you walk inside you can't help but to notice the SpongeBob feel,…read morethe underwater decor is great for minor children. The staff here are very friendly. Our appointment was at 2 PM and was seen within 5 mints of signing in. This place is very professional and very knowledgeable. I definitely recommend you bring your kids here.

They are a 1000/10. Great and friendly staff . Everyone has great manners. They work very well with…read morekids who are scared of the dentist and make them feel at ease . I live in homestead and I travel to just this dentist for the quality of care they give .Wish I can give them more stars !!

This place is literally amazing! We have never waited longer than 10-15 min to be called back for…read moreyour appt. Wait room is super kid friendly and the office is super cute. The doctor and her assistants are all A++ and I always get quality advice when needed even over the phone. Extremely easy to schedule/reschedule an appointment via call or text. They text forms ahead of time so you don't have to be there signing a gazillion papers with a toddler running around. My daughter loves going here and I do too.

I had my dental cleaning with Gaby, and she was so sweet and gentle. I was very happy with my…read moreexperience! Dr. Andrade also did my evaluation and explained my treatment very clearly. I highly recommend this dental office! It's very clean, has great technology, and the entire staff is super friendly and welcoming.. Excellent experience

His work is absolutely beautiful and very professional in everything they do and the office is nice…read moretop of the line