They taught both our kids since infancy. One is in school and the other will be going next year…read more Both are/were prepared and thriving. They care about the kids and are very patient. The cost isn't significant either for the quality you get out of it.

!!!DOESNT EVEN DESERVE A STAR!!! (I WAS FORCED TO) I DO NOT...I REPEAT DO NOT RECOMMEND this…read morechildcare facility. The word "childcare" shouldnt even be in the name. If your child isnt related to someone that works there or a friend of a friend that works there, your child will be singled out and treated in humanely. They dont take care of your child, treat them with respect and cant seem to keep thier hands off of children (in a forceful way that is). They love to not keep record of payments, and try to charge you more money when you dont owe them anything. Four teachers have left due to the upper managements style of running day to day operations. There is so much bad stuff happening at this establishment that i could write a novel, but im not. Words of advice...STAY AWAY!! I will be contacting the STATE about this and the BBB in hopes to have them shut down!

on Tuesday October 28th I witnessed BABIES outside in the cold in a stroller, no socks no jackets,…read moreno hats, none of them are dressed properly to be outside in the SHADE in 40 degree weather, and two women with them are just sitting there on their phones while these babies are screaming and red, tilting up the stroller and bouncing it hard on the ground, when these babies don't even look like they're a year old. absolutely disgusting how little they care about the children

I loved small steps so much when I was a child, that I send my son there now. The owners are…read morewonderful and the manager, Mrs. Sweeney goes above and beyond!

We have been sending our son to this U-GRO location since he was 15 months old. I can say with…read moregreat sincerity that it was one of the best decisions we ever made for his early childhood development. When we first started, it was a huge transition not having him at home all of the time, but they eased so many of my worries and gave me the confidence to drop him off every day knowing he would be handled with so much kindess and caring. We dealt with a few typical issues there (like biting from another child), and now looking back on it, I was so impressed with their professionalism and problem-solving. It feels like such a blip on our U-GRO timeline, because of the rest of the incredible experiences we've had there, too. It's hard to pick and choose our favorite teachers because there have been so many. And the program director, Courtney, honestly blows my mind with how much information she retains on all of the families there. She says hello when you come in the door or leave if shes in her office, does a quick check-in. She knows all of the siblings and grandparents if she's ever met or heard of them. Her attention to detail is astounding and it just continues to highlight the level of consideration she gives to every family she serves. Those values are echoed in every other staff member too. Nothing feels better than hearing each and every person who works at your child's place of care say hello the them by name when you see them. This is actually the case for a good amount of the kids as well (the ones who can talk, haha). It's a bit of a steep cost, but it is truly worth every penny. My son will be leaving with social and emotional skills, strengthened math and reading foundations, solidified potty-training, and so much more. They've even started writing letters and now he can confidently write his name! It's incredible hearing what he's learned at school each and every day. I can't recommend this establish more highly.​

Our child was at this center for about a year, we unfortunately had to leave this center due to…read moremoving. Of the three daycares our child has gone to (and countless others that we've toured), U-gro is without a doubt the best of the best. U-gro has caring teachers who lead a strong curriculum that teaches not only "book learning" but social development skills like manners, respect, and how to interact with other children and adults. We were lucky to have Miss Margie in the Bears Room and Miss Jenn in the Ducklings room and we couldn't have been more thrilled with their professionalism, caring, and personalities. We could definitely tell that our child loved being there and was truly benefiting from her time spent at this center. The director, Julie, is so friendly, and runs an outstanding program. The facility itself is spectacular - a level of cleanliness and order that I have never seen anywhere else. Absolutely hands down worth the cost (and this is not something I say lightly, this was a stretch for us to pay the weekly fee here, and I would gladly pay it again). The only bad thing I can say about U-gro is that it will definitely ruin all other daycare for you. Nothing else will measure up.

We switched to U-Gro BC several months ago and it has been a great fit for our family! They really…read moreworked with us to make sure it was a smooth transition. Our girls are thriving there! The staff and teachers are knowledgeable, friendly, and supportive!

I would like to start our review experience with the Bent Creek U-Gro facility by giving a little…read morebackground information about our family. My wife and I are foster parents and have been on and off for a very long time. In the fall, just before the pandemic started, my wife and I were asked to come back into foster care for a family of 4 siblings. This is where we meet M. M is rather large for her age, a ball of fire, and that is being subtle, I think. As the pandemic set in, and my wife and I needed to continue working, we were in need of childcare. U-Gro welcomed us and our little girl that was placed in our care, with open arms. When we first met M, she couldn't verbally communicate at all! Look at where she is now--you can hardly get a word in edgewise at times. There is so much our little girl has been able to learn and accomplish in a very short period of time, and during a pandemic all at the same time. My wife and I attribute so much of her growth to the U-Gro team and your determination to help our little girl grow up. As with every child that we have ever had in our house, our little one has experienced trauma in her life. I am certain that there are children in your care every day that have experienced different levels of trauma in their short lives also. In an effort to limit the effect of M's past trauma, we surrounded her with support systems: family, daycare "family," speech therapist, play therapist, CASA, caseworkers, etc.  This is the point where my wife and I find ourselves completely dumbfounded and completely canceled by the U-Gro Team! Why someone would completely ignore all of their training and go outside of M's support system and play God with her life is almost unforgivable. At the time I write this the U-Gro Team has removed the two strongest supporters M has in her life,family and U-Gro, and has managed to remove all our trust in the staff there. We all have worked so hard to protect her from ever having to experience another traumatic situation, but that is exactly what has been thrust upon us by someone on the U-Gro team.   When working with families in the future, staff should meet the families of the children they work with, outside of pickup/dropoff. They should also take the time to learn more about the histories and backgrounds of the children, asking for input on behavior/discipline issues from their parents and therapist (if applicable). They would be better informed, and know how to handle situations as they arise. My wife and I were such fans of U-Gro and the work you do day in and day out only to have it squandered by someone's lack of training and knowledge of the children you work with and inspire everyday.   I want to thank you for taking the time to read our review/letter.  Sincerely  Jeff and Tammy Martin

This is a great place to send your children. The classes are small, so kids get lots of individual…read moreattention. The staff are very caring and nurturing. The classrooms are clean and inviting. The food for kids is very high quality. They use the Procare system, which provides updates and communication about what your child is doing throughout the day. They are open for school age children when the local schools are off, which is really convenient. I highly recommend it!

Called this facility since the website wasn't working correctly to go on the waiting list. Not only…read morewas I told I was wrong, but I was given attitude. If that's the way you act towards another adult, I don't want you near my kid.

Rosaria is very professional and offers a warm and welcoming environment. Our son has really…read moreenjoyed going there and has made some behavior improvements and can do some tasks independently. Highly recommend her as a caregiver!

My son came to this school since he was 6 weeks old. As a first time Mom, that is really hard. They…read morereally inrich my son with a education, physical, social, and spiritual department. I was update through their app on diapers, meals, naps, and pictures.

My daughter went to Bethel for 5 years. A loving and caring atmosphere. Always looking out for what…read morewas best for the child. Great communication and learning environment. She came way with a lot even gain knowledge of the Bible.