1. J & F Landscape Services

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J & F Landscape Services

5.0 (3 reviews)
Open • 7:00 am - 7:00 pm

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Aqua-Bright Irrigation & Illumination

Aqua-Bright Irrigation & Illumination

(47 reviews)

This is an update to my review of Aug. 30. I finally heard from the company and they reduced my…read moreremaining bill and sent out a crew that moved the control system to the garage. I am glad that there was a resolution to this situation.

We had a positive experience with them in 2023 when they came out to install front yard landscape…read morelighting. But they were expensive, so we opted to split up the lighting and do the backyard later. We reached out to them about a year ago. they sent a guy out to our house and he seemed really out of it. He didn't write anything down. He did not communicate well. I asked someone else to come out so that I could explain what we were looking for the backyard. They sent him again and he still didn't write anything down or understand. On the day of installation, the crew shows up and they have no idea what we want or what to install. They asked me where I wanted lights, and I asked if they had a written plan and they said no. The supervisor was coming or the person who would come to my house and they said he hadcar trouble. I called the main office and they said they would send him over right away but it took him 45 minutes to get here because he lived far away and allegedly had no car. I'm not sure what car he got to come here if he didn't have one. But he shows up, no clue where the lights are supposed to go. We were so frustrated that we just sent them away. We did not get our lighting installed. I talked to Kevin, who was apparently the manager, although he had been the person who came out the first time. He said that the person he sent knew what he was doing, and that known where to put the lighting. But I told him that was absolutely not the truth and that I was very disappointed. He made no effort to make amends or send someone else to rectify the situation. We now have one light that doesn't work in our front yard but we don't know how to get it fixed. Other companies said they don't use those kind of lights and they don't use the app that we've been using to turn the lights on and off. We can't get the app to automatically set up lighting because it gives us an error message. i'm afraid that at some point we will have to get these lights completely replaced which means we will be out $4000. This company had potential. The first time they conducted themselves with and conscientiousness. I guess they have grown too big and too confident. Yet another DMV contractor that disappoints.

NOVA Irrigation - Upgraded sprinkler head work charged but not completed

NOVA Irrigation

(23 reviews)

I highly recommend NOVA Irrigation. Jay and everyone from the NOVA Irrigation team were incredible…read moreto work with. They are very professional, knowledgeable, and did a tremendous job on both design and installation. The team was extremely thorough, responsive, and worked very hard in putting together a greatly improved irrigation solution. The irrigation system is now running far more efficiently and provides extremely good coverage. Pricing was very fair.

No Show and Lied…read more Back in March, I called the company's phone number to schedule a spring start-up service for my existing system--an easy job. The voicemail directed me to text the number for a faster response, which I did. In the text exchange that followed, I was scheduled for the service on May 1 between 8am and 12pm. The day arrives, and by 11am I had not heard anything, so I texted back just to confirm I was on the schedule. No response. I called the phone number, there was no answer, so I left a detailed voicemail. No response. I then followed up at 1:40pm with a screenshot of the text exchange from March when the service was scheduled. I then got a prompt reply re-confirming that I was still on the schedule for the day, and that he would check on the location of the technicians. I heard nothing further. Tried called again. No response. Texted again at 3:30pm asking for updates. No response. Texted again at 4:11pm. No response. Multiple additional phone calls went straight to voicemail. The company never showed. I had to make arrangements to work from home so this service could be performed. The appointment was confirmed over a month in advance and re-confirmed the day of the appointment. Now, I have to find another vendor, make alternate work arrangements again, and will be delayed in getting my lawn irrigated this season. This is a dishonest business practice. It is bad enough to fail to show for a job. But it was made worse by re-confirming the day of the appointment that it was still scheduled, still not showing, and then just ignoring communications by text and phone. There was no excuse for this. If there was some problem on the company's end that required the appointment to be re-scheduled, I would have been reasonable. But instead he just lied and wasted my time. I recommend you do not waste your time or money on this business. Screenshots attached as proof.

J & F Landscape Services - irrigation - Updated October 2026

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