Great from start to completion. We had a 40' pine tree that had died and was a hazard, had to come down quickly. They were out in a couple of days, and provided the best quote of the 3 we got. Not just less, but he gave us a good review of what they do and roughly when. After we approved the quote they got out to us the next week to drop the tree (safely, I might add) and then the following week to grind the stump and haul off the main trunk. The site looks clean. A friend of ours said they leave a site very clean and he was right. It's nice not having to follow up after the service. read more

I called and gave the receptionist an overview of the work I wanted done to three trees. She set up an appointment for someone to come out and give me an estimate a couple of days later. They never showed. I called, again, the following week, and no reply. Tried again and no one returned my call. Guess I am ghosted. The professional way to do this is to tell the perspective client you cannot do their job. Shameful! read more

Burns came when scheduled and did a great job taking down a huge tree and grinding. Would use them again!!

The crew did a fantastic job removing several trees without damaging any grass. They left our yard in better shape than when they first arrived. They are efficient, clean, and respectful. read more

Make sure you warm your neighbors before they come. They completely blocked my driveway while working on a tree in my neighbor's yard. 5 workers just sitting in the truck looking at me while I parked on the street. Real professiona!! read more

We were given a quote in early fall for some stump grinding. Well, the work was done today and was well worth the wait and the price. The crew was fast, they cleaned up after themselves, were extremely courteous. I would definitely recommend them to anyone looking for tree services. Reliable, affordable and a family run company, What more could you ask for? read more

Again I would like to take the time to thank the second crew who came out and grinded the stumps and also removed the rest of the tree. They did a fantastic job without damaging any grass on my property and also my neighbors property. I would highly recommend Burns Tree Service to anyone looking for service. Thank you again. read more

They were very prompt in returning our call. They had a fair price and they didn't a great job in cleaning up afterwards. Thank you.

Amazing job!!! Ryan and his team definitely have an eye for this! Not only did they trim everything so it's safe, they made everything look absolutely beautiful. They even cleaned up the surrounding area so nicely. I couldn't have asked for a better experience. Professional, hard working and a team who has a good vision. I highly recommend using them! read more

I choose this company out of the 4 estimates I received because the gentleman who provided the estimate was professional, appeared knowledgeable, and provided the cheapest estimate. I would have rather paid their competitor a few hundred dollars more... the communication was horrific!! I received an estimate in June, was told the schedule was a few weeks out, accepted the estimate and provided dates that suited me for the end of August and throughout September. The end of August came and went without any contact. The office is extremely difficult to reach - do not answer phone, take days to return voicemails and e-mails. When my call was finally returned, I was advised that a contract was not on file for my service - because one was never sent to me!!! A contract was sent to me, which did not include stump removal that I received an estimate for (the gentleman did indicate he was not sure the grinder would fit through my fence, but they would attempt), but the office personal responded via e-mail indicating that the stump removal was seen on her end and she was not sure why I couldn't see it, but assured me it would all be taken care of and did end up sending me a revised copy that included it. The entire month of September and first 2 weeks of October came and went without any further communication. During that time period I continued to call 2-3 more times and after my call was returned days later, was always told, "you're on the schedule, we'll call you." It wasn't until my husband called that they showed up. When they did arrive mid-October, the crew was polite and professional (with the exception of most of them walking around with cigarettes hanging out of their mouths) and completely the job well. However, the crew did not bring the equipment to remove the stump, stating it would be done later without knowing specifics. The office personal called the next day to assure my satisfaction with the completed job. 3 business days later when she returned my call to follow up on the job that was not completed, she indicated they did not bring the equipment to remove the stump because it would not fit through the fence. There was no attempt even made as promised!!! read more

Great company! Cane out to give us an estimate the same day we called after having some storm damage. Worked with our budget, got the job done much sooner than promised and they cleaned up everything. read more

We were extremely pleased with this company. Throughout the process, Ryan Smith and his crew were prompt, courteous, friendly and timely. The cost of the work was very reasonable. Ryan and his workers did an excellent job of trimming two 60 year old maples that were badly damaged by a storm, headed back a Yoshino Cherry that had exceeded it's space, removed a holly tree, and elevated the canopy on a large red maple. Cleanup was perfect and they went out of their way to do more than what was originally discussed. I definitely will hire this company again. For me, as a woman, a huge bonus was that Ryan actually listened when I told him what I wanted done. read more

Make sure they complete the job before you pay them or they will never finish. They did come up in the evening when we couldn't get anyone else to remove a large tree that was in the process of falling and might have fallen on our house. However, they cut down only enough to remove the imminent danger, took their $1,000 check and left. They never came back to cut down the rest of the tree, clean any mess or remove the tree. There was still a large section of approx. 15-20 feet that was left that would still have fallen onto the property. We called 3 times and each time they promised they would be out the next day. Each time the excuse was "we just got busy, but I promise we will be out tomorrow". They never came and we were forced to pay another service for the remainder of the removal. They had us over a barrel, they knew it, and I feel they took advantage of our situation and fear of damage to the house. I initially recommended them to my insurance company and Angie's list but have since contacted them again and rescinded my recommendation. Not impressed with how they do business. read more