Tried hard to give this place a chance. While I don't blame them for not being able to service my…read moreinjectors (BMW B58), the lack of communication is troublesome. I sent a full set of that were delivered on 2/8. Called a few times and emailed a few times to see how to pay the invoice (no online payment method, again not a problem, just stating facts). I heard back for the first time on 2/12 (2 business days, very happy at this point) letting me know that they didn't have the right adapter/fitting to get them hooked up to their machine, and that they were in contact with the manufacture of the machine to see what could be done. Received a call on 2/15 saying that the manufacture didn't have a way to do it, discussed why it didn't fit, and we agreed that a fuel rail would possibly be the solution to the problem as the fuel rail was a more common port to screw in to. I was still happy with the communication at this point, and I know that they are working with an overseas manufacture of the cleaning tool (German I believe). Fuel rail was received by them on 2/23 (I was in Mexico, my mother shipped them out.) Sent a message on 3/4 asking for an update, got a text back that they were away from the shop for a few days, and that they would have an update for me the next day, no big deal, people have lives and other obligations. Sent a text asking for an update on 3/8, 3/9 and requested the stuff be shipped back on 3/9(eod), 3/11, and 3/12. Sent emails on 3/11 and 3/12 with the same requests, just in case my texts weren't delivered, and still no response back. Again, I do not blame the shop for not being able to service them, stuff happens, but the lack of communication and/or a call back of some sort is not professional. Now at this point, I don't have $1600 in injectors, or a $400+ in a fuel rail/mounting hardware back. I believe that I have been patient, and understanding, but I need my fuel rail, at a minimum, (and injectors) back ASAP so I can finish this motor up. Update: They sent my stuff back to me. To add insult to injury, they charged me for 2 separate priority boxes, totaling $36.xx (including their convenience fee), instead of shipping everything together. At this point, I would avoid doing business with them. Unprofessional, didn't own up to delays or lack of communication, and then overcharged for shipping. My labels there cost $7.xx a piece for two boxes (b/c of the extra part to try). This shouldn't have cost more than $15.xx to send it back to me, in a single box.

Where do I start! They are excellent and such nice people. Here is how my day went…read moreDriving to work on i70 and tire sensors alarm going off and thought well shoot I have a flat or about to have a flat etc Pulled off at hiway 7 exit 1. Walmart- could not fix anything as no tire patches of i did have a nail 2. Good year only had 2 employees and couldn't fit me in 3. Firestone- 2 employees and super nice but couldn't get to it 4. Christian bros- lots of employees and packed w cars BUT the gentleman at counter knew i was in a bind and from out of town and said he could get it done in few hrs!!! So i went and had lunch and came back. Verdict- faulty tpms on all 4 tires Although i decided not to have them replaced right then as i wanted to get to my appts. He still dint charge me anything! You guys are awesome and know what customer service is all about. I wish you had a location in lawrence ks! Thank you all

The customer service is great. However, they are a "all day" type of shop. Small or large, you…read moredrop off your car in the morning and they wont be able to get you back in your car until evening. Not very efficient at all. Imagine bringing your car into them for an oil change. Your out of your car for the entire day just for an oil change. Thats crazy. My car was dropped off at 8:30am. What was said that they would get my brakes checked and then inform me of cost quickly so that parts can be ordered and the car worked on didnt happen. 2pm comes around and i receive nothing. I then called them and finally the ball started to roll. Soon after, my brake change is a 3,000 bill if i proceed. I am not complaining because of the high quote. I am complaining now cause i lost pretty much the entire day waiting on a brake inspection only to find a high cost and still, no new brakes. I ended up taking my car that same day to another shop. They replaced my brakes along with my rotors for 900 bucks less than what this place quoted me. I then started thinking about my other experiences i have had with this establishment. I realized that this is a place where they will always try to upsell other items, services to you. You dont really leave there with what you originally came in for. Your going to pay for other "recommended" items somehow, someway. Moral of this review? They are not efficient they take forever and they are very pricey.

Recently I bought 5 new tires and had them installed here, along with 5 new wheels, 5 new TPMS…read moresensors, new lugs, tires balanced, and an alignment. Dropped it off in the morning and they had it done by the end of the day, which is quick considering the amount of work needed to be done. By the time I picked up the truck, everything was buttoned up exactly how I asked. All tires were properly assemble, balanced and programmed with new sensors. The old tires were disassembled and thrown into the bed with the old sensors and lugs. They even took the time to mount the spare underneath (something I told them they didn't need to do). Friendly and understanding staff. Cool guys. Couple months later, the tires hold air perfectly and ride great. These are my second set of tires installed here with no problems. I'll keep coming here.

Had an appointment at 10:00am to get new tires put on, arrived at 9:50am and they did not have the…read moretires. They told us they would have the tire in an hour and be done at 12:30. Didn't happen, at the end of the day they told us they only had two tires. This is unsatisfactory in my opinion.

Excellent service and great people!! If you're looking for a friendly, professional, and honest…read moreauto shop, Adam is the best!!

I took my Chevrolet Equinox here due to a blown motor. Had them do a rebuild on the motor for…read more$3600. I was under the impression that it would be good to go. I have had more problems with the car than before the motor went out. I'm not sure what they did but I know it wasn't quality work, it runs out of oil so fast now after an oil change and just sounds horrific ever since. I even called them and told them it was acting funny, so I figured they would look into it since I had a so called warranty on the work. Not to mention I'm missing bolts that I know were there before and even told them that. Took my car back up there before warranty ran out and all they did was an oil change instead of trying to fix the problem, and still missing bolts like they didn't even listen to me when I told them. Still having massive problems with rebuilt motor but I'm just supposed to deal with it I guess. I know it was just a rebuild but I feel like I should have gotten better service for$3600. What a waste of money, will never go back here again. Just when you think you can trust someone they make your car worse than it was originally and not trying to make it right at all. Would 100% not take your car here they will get over on you and then there is nothing you can do about it apparently. So disappointed in the quality and now I'm out of a car after only a year. Wow!!

Ron takes care of our fleet and the guys do such a great job! Quick service and unbelievable…read moreprices. You also get to watch some good tv while you wait! We are always able to get right in so it keeps us on the road taking care of our customers. Great job guys!

It's was terrible I got an oil change only and my check engine light came on. Do not come to this…read moreshop it's and too expensive and my engine light isn't acceptable.

Gary Jackson has repaired a lot of cars for us over the past 20 years he is honest and fair priced.read more

My sister uses their services but I paid for them so I feel like I get to review them. They were…read morefriendly, professional but above all, they were honest. My sister is on a fixed income and it is important that she be given accurate estimates and then not raked over the coals after the work has been done. I was more than satisfied with how they treated us and how they actually saved her money, suggesting she do certain things and NOT do certain things because of the age of the vehicle.

Had my car towed in, they were prompt and helpful! Got it done very quickly and were easy to…read morecommunicate with.

I had an unexpected flat tire and gave Firestone a call since they were nearby. They immediately…read moregot me in and helped get the spare on and ordered me a new tire. I went in the following morning to get my tire replaced. There was no waiting. Joshua was extremely helpful and sympathetic to the situation. He got me in and out so that I didn't miss my kids games because I was sitting in a tire shop. Thank you so much to all the staff at Firestone, they were all kind and helpful. I would highly recommend this location.

Honest, reliable, and friendly. I had a great experience at Lenexa Automotive and felt that they…read morehad my best interest in mind. I wasn't up-charged and they gave me a clear and solid breakdown of everything I needed to know. very professional and I'll definitely be back!

The people at Lenexa Automotive are extremely helpful. In town on business from SC when vehicle…read moredeveloped heater coil leak these people took care of me right away with excellent service.

Overall a good comprehensive experience. Note that their jobber filter selection may include a…read moresubstitute number rather than an exact fit, per the Fram info available.

This is the most reliable walmart auto center by far, they get you in quick and know what they're…read moredoing. I always get my oil changed here and never have to wait long or pay too much. I am always happy to come here and know that my car will be taken care of expertly.

I've used this place for 20+ years. Never had an issue with the service. Reading the other review…read moreon here is a joke. Craig and Bill can get you any part you want. If you ask for cheap then you'll get a cheaper part/tire. Ask for the best you'll get the best. As with everything in life going cheapest might result in repairing same issue faster then just spending the extra up front. I run Mobile one 15k oil with K&N filters and Hancock 10 ply tires, expensive pads, etc. on my trucks. Never have any issues.

Full/self service station with a mechanic. This is a honest mechanic. He has done work for me at…read morereasonable costs several times over the past decade. They even leave an air house outside for drivers to pull up and get free tire air-ups. I didn't rate at 5-stars because they are overbooked usually.