Trash business, horrible sales etiquette. Actively dissuaded us from purchasing more expensive gold items, instead steering us towards the cheaper items. Said we would have to "cough up more money" for the nicer pieces when we gave NO indication that we can't pay. Tried to then sell us promise rings, not realizing we are engaged already with a diamond on my hand.... I got the impression that he thought we were just broke kids, but he sabotaged himself because I could've been convinced to spend a lot of money there. I wouldn't have given him a single dollar of my business if I wasn't desperate for a replacement piece of my jewelry. Go elsewhere for jewelry, I've had better experiences at the shops (Sam's) next door. read more