In sum, customer service and mere common courtesy are nonexistent. The quality of the work is…read moresolid but do yourself a favor and enter with no expectation of being greeted with politeness or respect. So yes I would return to have a piece of jewelry repaired but I will leave my manners elsewhere as the owner doesn't believe his customers are entitled to it. Thanks, Jewelry Mechanix!

Referred to Alex by a friend and am extremely happy with the results of the engagement ring he made…read moreme and at a very competitive price. I would 100% recommend, the process was very easy and and he spent his time explaining everything to me. Will continue to go back for all my jewelry needs.

A few days ago, I initially went to the sneaker store on the lower level in search of a particular…read moresneaker. On my way out, after many trips to the sneaker spot, I finally stopped at this jewelry store. I'm sorry I didn't check it out sooner. Sonny is great. He's a gentleman and has great prices. The selection of jewelry is good as well. I left with a 14k gold rope chain, and I'll be back for another piece in a couple of weeks. I'm looking forward to purchasing many more pieces from Sonny.

Trash business, horrible sales etiquette. Actively dissuaded us from purchasing more expensive gold…read moreitems, instead steering us towards the cheaper items. Said we would have to "cough up more money" for the nicer pieces when we gave NO indication that we can't pay. Tried to then sell us promise rings, not realizing we are engaged already with a diamond on my hand.... I got the impression that he thought we were just broke kids, but he sabotaged himself because I could've been convinced to spend a lot of money there. I wouldn't have given him a single dollar of my business if I wasn't desperate for a replacement piece of my jewelry. Go elsewhere for jewelry, I've had better experiences at the shops (Sam's) next door.

Beautiful selection of good jewelry selections can be redesigned to individual tastes…read more Joseph very knowledgeable and helpful. Fairly priced I highly recommend

Joseph has been making custom jewelry for my family for decades, so when I got married, it was…read moreclear that he was who we were going to trust with making our wedding bands; we couldn't be happier with our experience at JRM Jewelers! We came to Joseph with a vision for our custom wedding bands, and he exceeded all our expectations. He spent so much time with us, walking us through every step of the process. He explained everything in detail, from the choice of metals to the intricacies of the designs, including how certain stones would or would not work. Within this, he made sure we spent our money in the right places on the right details, making the best use of our budget. His patience and dedication were truly remarkable, making what could have been a daunting process feel exciting and personal. Our wedding bands are not just beautiful; they're perfect, reflecting our unique style and love story. We are incredibly grateful for the care and attention Joseph gave us, and we highly recommend JRM Jewelers to anyone looking for a personal, high-quality jewelry experience. Thank you for helping make our special day even more memorable!

Always good selection of jewelry Repairs are excellent…read more And reasonable priced They have a very nice man who offers a cold water and very knowledgeable and kind

Everyone in this jewelry store are practicing safety with constant disinfecting of area and items…read moreonly 2 people are allowed in so that we are not at risk. Social distancing a must during this time That being said I would like to thank Jerry for the most beautiful diamond ring a girl could ever hope for Spectacular Engagement Ring The Box was beautiful All my friends and family will be shopping here from now on we were treated like royalty

I have been going there with my dad at age 13 . We would always by holiday presents there for the…read morefamily . The guys are wonderful and very honest if they don't Cary something you need they will always guide you in the best direction . I am now fifty and have children of my own 13 -16 I have been taking them there ever since they were born .We go see the Christmas tree every year and I always purchase jewelry for my two daughters and wife . The whole staff has seen me and my family grow up they always acknowledge us and make us feel very welcome . Can't wait to see them again around Dec 16 week as I turn 50 i will be shopping there for 37 years. This is as good as it gets please visit them there hospitality and price will be worth the visit . As we travel in from Marlboro NJ I wouldn't shop anywhere else. Five star rating fore me. Albert

I know these folks since 1975. These folks are amazing. Eva is the person we deal with anytime we…read moreare in the area. I don't buy jewelry from anyone except these folks. Buying jewelry is always scary but I fully trust Eva and the rest of her team.

New King's World Jewelry is the d.b.a for Yat's Inc. Is that weird, sure it is. But their…read moreselection in the window drew me in. Here's the deal. Yat's is not the place you go to purchase an engagement ring or a single stone to be reset elsewhere. They specialize in fashion jewelry, i.e. stuff you buy your significant other as a present. For example, they will have solitaire diamond earrings, but they are not so much into selling single stones and they make most of their sales off of stylized smaller rock earrings. They have a wide selection of rings and earrings for work and fun including a few items that are not on display. For people who are not used to shopping in jewelry stores, I would say this is a great place to check out. The shop is run primarily by women. Josephine is my favorite sales person. She's super helpful without being pushy. That is the general style of sales. I have done comparative shopping, but found that the clearing price ends up being the same. In the category of fashion jewelry there is a lot more flexibility. These ladies do their best to price in a place that allows them to make a profit, but is still a great bargain. I've worked with a few other ladies there as well. I generally give her my price range and she shows me a ton of stuff until she can hone into what makes sense for my style preference and price point. If you find something you like, you can put $20 down for them to hold it, if you want to think about it. They are also able to make custom jewelry pieces. If you want to bring a picture, from a magazine or website, they might be able to create something that is extremely similar. As for trusting that there stuff is real, it is. Don't sweat it. They are legit. Cost-wise, I've priced them against a few of the typical discount jewelry web-sites like Overstock and Blue Nile. They definitely price out better. They do have some CZ on gold pieces, but for the most part their stuff is all pearl, precious and diamond gemstones on white and yellow gold. I put $$ because this stuff isn't cheap like a cheap jewelry store. It's moderate priced, but certainly cheaper than you would find in other places. This is particularly the case if you pay cash. Indeed, I would not go here if I wasn't paying cash. It just doesn't make sense. That's not how people work in Chinatown. In short, for the gal that likes unique pieces that don't break the bank, add this to your accessories places for that something special.

My family has been coming here for YEARS. Over the years, we've bought rings, necklaces, earrings,…read morewedding bands, chains, crosses, medals, etc. we are always greeted by friendly warm faces. We never have to worry about anything. We have also had clasps & other pieces repaired & the work is always top notch. They have the best prices, offer a ton of help with ideas, styles & help you find whatever you need in whatever budget you have. I cannot say enough good things. 1000% recommend.

I have been extremely satisfied with the many purchases I have made from Ron at Firenze over the…read morecourse of several years. Never pushy, always helpful, and very patient. I have been through the pain of running from shop to shop on 47th street to get a "good deal" many times. Firenze is a much more relaxed experience. Are their prices a bit more than some of the others on 47th street? Yes. However, their designs tend to be unique and there is much less hassle. I always know what I am getting and negotiating is a bit less stressful. Yes, as with any jeweler, negotiate. Warning to anyone going to 47th street (especially tourists): Do your research, know what you want, and know the average prices before you hit the stores. Practice negotiating. Prepare to walk away - many times. Expect that the vast majority of shops will treat you like a bag of money and nothing more.

Decided to go to Firenze because my colleague recommended them. The salesman was not overly pushy,…read morebut he was definitely a salesman. We ended up buying a $3,000 setting. My fiancé took it too our trusted jeweler and he appraised the quality for $700 less than what we paid for it. I ended up having buyers remorse on the style of the ring, and I course they would not take it back. I tried to sell it to other stores on the street, and no one would even give me more than $500 for it. So now I'm stuck with a ring I hate. The only option is to upgrade it for another overpriced ring! Wouldn't recommend this place.

Do not go to this shop to sell your gold or jewelry. The going market rate for selling 18K gold is…read moretypically between $95 and $110; however, when I went there to sell, they deceived me by claiming their buy-back price was only $50 per gram. After I left, I called the shop owner, who told me that they actually purchase 18K gold at rates of $80, $90, or $100 per gram--proving that this shop is dishonest.

I met Linda and Walter walking by randomly one day and learned that hey have been married for 40…read moreyears, ever since they started working together. They are so sweet, and helped me adjust my grandmother's ring and necklace. I even got a pair of the most elegant and dainty jade earrings for myself. They are now my go to jewelry shop in Chinatown, I had perused quite a few prices and felt rushed, snubbed, or simply not comfortable. Walk into this shop and you'll realize why it's the best - great service, great value, and definitely the best vibes!