This place is definitely a throwback! Excellent customer…read moreservice (a rarity these days), attentive employees, and an awesome collection of yesteryear's technology. I prefer a small, local business with friendly, honest people. Trout Tire is that place. I had a double blowout and was stranded in New Caney. GOOGLE showed NTB and WalMart and Trout Tire within 1-2 miles. NTB was closing and declined to service my needs with no concern for my being stranded 2 hours from home. Walmart did not have the sizes I needed in stock nor was the auto department open. My sister and I got a hotel room and ordered tires online that night and had them delivered to Trout Tire to have them installed. They did a great job, very quickly, I might add, called when said they would, and did not create any additional damage like some other places. As I waited for my tires/car I watched customers come in, get serviced, and leave with no hassle. No shucking, no jiving, no hemming and hawing. This cozy, friendly shop out performed NTB AND WalMart, both national chains. It's like witnessing David defeat Goliath! They turned my unfortunate mishap into a manageable, affordable, and tolerable experience. I thank you, Trout Tire Family, and may God continue to bless you all. Finding your shop was a needed blessing. Don't stop doing what you do!

When Beasley tire down the road quoted me over $270 to mount, balance, and dispose of 2 tires, The…read moreawesome and friendly people at Trout stepped up and did the job for $38! Do yourself a favor and go see the folks at Trout! Amazing people, great work!! A++

Discount tires is just amazing to me. I've been to several stores these many past years and always…read morereceived great service but this last time was just extremely helpful. The store was packed (the Porter location) but I was still asked how I could be helped as soon as I walked in. Two men listened to my issue and worked on the right plan for me. I really appreciated the professionalism, and patience and time they showed me. And I now have some great tires. I wouldn't go any place else.

We had set up. Paid for tire priot to our visit. Just needed to show up 8 AM. We showed up early…read more Already 7 people waiting. We made it inside the store. 12 parties in the store. 4 of the 12 being helped. Dalton soon approached us. Some chat with my husband. Told us the car would be ready in 10 to 15 minutes. I used the facilities. Restroom clean. Husband in the car 8:22 AM. I was in the car 8:23 AM. I don't know how they did it but they were efficient. That line disappeared minutes after we sat down. / We got our tire. Great experience. Fast. Efficient. On our merry way to start our day. Thank you, Discount Tire.

Customer service. Not only did this place not install my tires properly, they don't answer the…read morephone. I was approve for tires and wheels but they didn't have the wheels in-stock, so my call was to get my wheels and have them installed elsewhere. However this place isn't professional enough to answer the phone because the know they didn't mount 2 of my new tires properly.

2nd time using lift city and both time went above and beyond to meet my needs.installation went…read moresmoothly customer service is top notch

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

Val is tha man with tha mf plan when it comes to your late night tire needs. He'll always do ya…read moreright and very honest.

I needed tire repair on my class A motorhome currently parked in an RV park in Houston. I put in a…read morerequest via yelp and Val's service responded within 20 mins. We were able to set up an appointment for the next day. The guys arrived at the agreed time. They were professional and courteous. The service was well w6orth the price.

Update to my previous review- I called the corporate office 8/31/26 in the morning and explained…read morethe situation, 3 hours later got a call from the Porter store stating 1 part was in, the other was on the way. They ended up replacing both complete tie rod assemblies (only 1 was damaged), realigning the truck and all seems to be good so far. Thank you John for your help with this matter although I wish I did not have to take it to the level I did. Thank you Mavis Tire for doing what was right.

I've been to this tire shop multiple times, and unfortunately the customer service is consistently…read moredisappointing. Every visit involves waiting at least 5-10 minutes before anyone even acknowledges that you're there. Once you do get assistance, the staff often seem unsure of what's going on, and it can be difficult to get clear answers or updates about your vehicle.

I recently visited Mavis for an oil change and battery replacement, and overall I had a really…read morepositive experience. Chris was professional, patient, and took the time to explain what was going on with my car without making me feel rushed or confused. That kind of customer service really stands out. The manager, Marshal, was also very helpful and made sure everything was handled smoothly from start to finish. Everything was completed in a timely manner, and my car is running much better now. Great service, solid team, and I would definitely come back again to have my brakes replaced soon.

I had a very disappointing experience at Mavis Tire Shop. I went there for an alignment, and I…read morewould not recommend this place, especially for that service. The work they did was not good, and my vehicle still didn't feel properly aligned afterward. The customer service was also not helpful or professional, and I didn't feel like my concerns were taken seriously. Overall, between the poor quality of the alignment work and the lack of good service, I would not return to this shop or recommend it to anyone.