Hired them to install a cable tv line and fix my Ethernet connections. Guy tried to tell me, twice,…read morethat I don't have a cable modem, while the new cable modem I installed myself was sitting in front of both of us, working properly. Consider yourself warned.

Chris came out and installed new WiFi router and cable modem plus ran 6 Ethernet lines to 3 TVs and…read moreother locations. He was on time, neat and professional. The cost was very reasonable. Highly recommended.

If you're even remotely into tech, Micro Center is basically Disneyland…read more I LOVE coming here for SD cards, computer accessories, random cables I didn't know I needed, and literally anything tech-related. If it plugs in, powers on, or stores data -- they have it. And not just one option... they have 20. I actually bought my very first MacBook from here back in 2012, and I still remember how excited I was walking out of the store with it. That purchase started a whole new chapter for me, and Micro Center has been my go-to ever since. What I appreciate most: Huge selection (like... overwhelming in the best way) Competitive pricing Knowledgeable staff who actually understand tech Constant deals on SD cards and storage (which I'm always stocking up on) Whether you're building a custom PC, upgrading your setup, grabbing last-minute accessories, or just browsing because you love tech like I do -- this place delivers every time. It's one of those stores where you say, "I'm just running in for one thing," and somehow you're walking out 45 minutes later inspired to reorganize your whole workspace. 10/10. Tech heaven.

Steven Aldaccache and Zach Finley did an 100% job satisfaction helping me get what I need! As a…read morebusiness owner I expect only the best of the best and Micro Center of Concord Dr. and these sales reps are the ones to see for your needs!! !!! !!! ^ ^ ^ TM (c) Patent Pending Antonio Tardella Chairman and Founder of The Nazgûl Group. All Rights Reserved.

We paid $30, 000 and the system still does not work. The video does not match the sound and we…read morecannot adjust the sound through our remotes. They use the excuse that the system is too complex for us however we have had several techs look at it and they have confirmed the design is poor and was not created for the purposes we requested- now they want to charge us $189 for a service call to correct a faulty sound and video system. We are seriously disappointed- we cannot use the system and are out $25,000.

Bought a 65 inch LG G3 at sale Price and the agreed to delay the delivery and install until the…read moreroom was ready. Gave me a discount on the wall mount. They also unboxed and installed my Magnetar 900 disc player that I didn't by from them. I was so pleased with the friendly service that I got that when I decided to ad atmos speakers to my system I went to them without a second thought. the installation was much neater then my own amateur work. I have been going to them for over 15 years and have never been disappointed and will continue to go to them whenever possible. Ask for Parker.

Mr. Sean was a blessing! He came to our home within 2 days of my call when our t.v. "died", he got…read moreit repaired in a week's time just as he promised, and it has been working well. Not only was he efficient, he's also been very good at explaining what he's doing and what to expect. His "house call" saved us a lot of trouble from having to bring our big t.v. to a repair shop! Thank you Mr. Sean!

Friendly, knowledgeable and quick turnaround! Highly recommend. Repaired our tv in one evening!read more

My new washer took a dive... ABC Warehouse has made ir…read moreright! I have a new washer. Thank you to all who worked on it. Especially Tommy and Scott. Thank you!!!

My elderly parents' fridge/freezer had a good run, and after 14 years it called it quits. My Mom…read morewanted to go to ABC Warehouse. Rob Collins helped her on the showroom floor, looking into ones in stock (for quicker delivery) and measuring the ones she liked. The sales part was efficient. The new fridge was delivered 40 hours later. The crew delivering and taking away the old one were really professional. Everything went really well.

PURCHASED 6/13/25 - 1 out of 5 (WORST CUSTOMER SERVICE I HAVE EVER SEEN!!!)…read more I purchased a Samsung 50 inch TV. The TV had some audio issues, so I brought it back to the store to exchange it. After some back and forth, they finally exchanged it for the same model, which was acceptable. I took that TV home and when I took it out of the box, the screen was cracked. I brought it back up to the store the next day and they would not exchange it for another TV or process a refund. The Manager ZACH said because the TV was "physically damaged", they wouldn't do anything. He was very smug and unsimpathetic. I have never had a situation where I purchased a defective item less then 24 hours ago and the store would not take it back. Buyer Beware, I am out $350.. UPDATE - 6/18/25 - 5 out of 5 (GREAT CUSTOMER SERVICE!!) I reached out to Best Buy Customer Service via Twitter on 6/14/25, and was messaging with a person named Ezra. I provided all of the information and they were going to look into it and get back to me. I heard back today and they said to go back up to the store and they would exchange the TV for another one. I met with the Manager BRYCE and he was great, a lot better then the previous Manager I dealt with. I opened the TV at the store, to make sure it was not damaged. I just got home and set it up, everything is fine. Mixed reviews on this whole situation..

I visited the Southfield Best Buy to pick up an online order and waited at the online pickup…read morecounter while employees at the regular checkout line continued assisting customers there. No one came over to help the online pickup line, even though I was clearly waiting. When I asked the door greeter how the system worked, she explained that checkout employees are supposed to rotate between the regular line and online pickup. That rotation was not happening during my visit. From where I stood, customers in the regular checkout line were consistently prioritized while the online pickup line was not acknowledged. The experience left me feeling overlooked and concerned about fairness in how customers are assisted. Clearer coordination and consistent rotation between lines would make a big difference. Until that process is more consistently managed, I'll likely take my business elsewhere.

Got a new tv put up over my hot tub. Can't see no wires. Great job by this dude right here.read more

Pat put a couple systems in boats for me. They all sound great and he stands behind his work…read more Recommended

I don't recommend this company. They changed me over $500 for replacing an antenna cable and…read moreamplifier. 3 months later wants another $400 to replace a bolt on the antenna and replace the amplifier again because i needed a better quality unit. If they would have preformed the job properly the first time I wouldn't be here right now. Don't go with this company. They don't stand by their work. You were warned!

I had a surround sound and the dvd wasn't working. He was able to fix my machine and it works…read moreperfectly. I'm very happy with the work he did for me. Fair and nice man. Thank you!

She-beaux forgets her phone charger, so we find this joint…read more I caught this guy's attention and asked him how I could NOT spend $40 or so on iPhone charger nonsense, and he walks me around to three different locations in the store with multiple options, and we end up payin' $16 for exactly what we needed. Then my man chats me up about the Tigers, bein' from Detroit, and the wedding we're running late to. On the way out, we're commenting on how rad and authentic the guy was, and his face is starin' at us on a poster-- he was the GM of the joint (area, maybe?) and was totally rad. If he leads by example, then this is the illest Best Buy out there. At the very least, he def treated us right, and we really, really appreciated it.

117 Days and Still No Refund on a Simple Order Cancellation - This Is Beyond Unacceptable…read more On November 28, 2025, I canceled an order for an item I never received. Best Buy had repeatedly delayed the shipment, so I never took possession of the product. There was no physical return whatsoever -- it was a straightforward order cancellation. I had paid $1,059.99 in cash. All Best Buy had to do was cancel the order and issue my refund. Instead, they applied a completely undisclosed policy (not posted anywhere in the store and never mentioned by any associate at the time of purchase or cancellation) that forces cash purchases over $800 to be refunded by check only. That check has never arrived. I have now made more than 20 calls to customer service with zero resolution. I personally spoke with Store Manager Jeff Orjada inside the Roseville store on March 11, 2026. I followed up by email on March 18, March 24, and again today, March 25, 2026, demanding an overnight replacement check with signature required upon delivery. I have received zero responses to any of my emails. 117 days later, my money is still being withheld with zero updates, zero plan of action, and zero urgency. Best Buy Corporate and executive management: this is your store, your policy, and your customer. I have been more than reasonable. I have demanded the refund be overnighted and delivered by Friday, March 27, 2026 at 12:00 PM. If I do not have the check in hand by that exact deadline, I will file a police report with the Roseville Police Department for the fraudulent withholding of my funds and immediately escalate this matter directly to Best Buy executive leadership. This experience is beyond frustrating -- it feels like deliberate delay of a legitimate refund on an order that was never fulfilled. I will never shop at Best Buy again and I strongly advise every customer to think twice before making any large cash purchase here. Hoping someone at the corporate level finally sees this and resolves it before it goes any further. Enough is enough.

Recommended by ABC Appliance to install our dryer for $150. And take care of "everything". The…read morehighlight of the interaction with Coming Attractions was Sabrina who politely and professionally coordinated our appointment. However, Not experienced. Not informed. Not professional. Not qualified. Not satisfied. Raymond the service man was polite. However informed me that they provide zero parts. Said the existing sheet metal venting would not work, even though it has for 31 years. Therefore, I got involved and demonstrated how to do it. He got it close but screwed it together a little off alignment. Next. Attached the gas line. I requested that we test it. It leaked! Raymond said the flex hose was faulty. I went to our local hardware plumbing specialist who explained that the yellow flex tube last forever. However, recommended purchasing a nipple that is required for the pipe on the back of the dryer attachment. Raymond did not know anything about this. His partner sat it their van with the engine running and A/C on the entire time. They left without saying a word when I was gone for 10 minutes. Therefore, had to complete the installation myself.

Coming Attractions is the 3rd party delivery and installer for ABC Warehouse. The 2 installers were…read moreprofessional and courteous. My salesperson at ABC communicated what I purchased and even sent the owner the installation video for the TV cart I purchased elsewhere for the TV and soundbar to be installed in. Here's what went wrong: 1) I received 2 text messages the day of delivery with two different delivery timeframes. 2) The person who called to confirm my delivery said they knew nothing about a soundbar. 3) There was no communication in advance about the forms of payment they accept. 4) They were supposed to haul away my old TV but said they didn't know anything about that and did not take it.. 5) The installers were not informed of why type of TV and soundbar were to be installed and did not have experience installing either. They also did not receive the video my salesman sent the owner. As a result it took almost 2 hours. Bottomline, this was not the level of service expected given the price tag of the items purchased. My salesman at ABC apologized profusely for the underwhelming experience.