This establishment is great with great staff working for them. We always been treated with respect…read more I recommend this organization to all my friends and family. Thank you

4 minutes agoNEW-Edit As this is a business that does…read moreeverything to encourage positive reviews -ie they continually send messages please review us- I felt it is worth warning people about this company. My father has Alzheimers and was in a memory care unit. The unit required us to hire 24 hour nursing as he was experiencing psychological issues and was going to be transferred to a facility- we spent over $30000 for his care, and because his transfer to the other facility was touch and go based on a number of reasons, we tried to warn them of an ending. We spoke with Charlene and asked how much notice she required and she told us 1 week. At that point we did tell her ok, he will be gone in a week, and he was. My father was discharged a day earlier on Thursday April 29,2021. When I received the billing I noticed we were billed through April 30, using the same caregiver- see the picture. What is odd is we were billed for the same caregiver who apparently sat with him for 24 hours as we were billed for her 8 hours thursday and then another 16 hour shift the following day. Since he was discharged on Thursday afternoon, I just figured they were billing us out for the 7 day notice, which is perfectly reasonable. I called to get copy of all the bills so I can reconcile , and I was suprised to hear from Rochelle in billing that we were being billed yet another week because we did not give notice. We immediately called Charlene who referred us back to Rochelle - Great the person we gave notice to, refers us back to billing. I know elderly care is a big business, and I certainly think people should earn their money. We had no problem with the bill, even billing out the 7th day per our notice- but to send us yet another bill 2 weeks after my father had been discharged seems to be a bit much- On May 10th we received a bill for 4072.50 billing us for 5/1-5/7. My father was discharged on 4/29/21. While we have no problem with the service, we most certainly do have problem with the billing. I write this to caution anyone who signs a contract to do the following- review bills carefully, attempt to avoid the ACH , which might not be possible, and most certainly send your notice in a certified letter so you have proof. This company will use any "gotcha" they can. And remember, companies who solicit reviews, are doing so for a reason. Everything I have posted is true and accurate, and I have the paperwork to back it up. Possible litigation requires you to have your ducks in a row. If anyone reading this has had the same problem with this company, please feel to contact me. Perhaps we can pool resources and stories.

Michele Mezher and her staff were very supportive of my mother when she needed assistance…read more Michelle was always available to coordinate the schedules of the care givers as my mother's needs changed and to address all of my questions or concerns.

From the owner: Options for Senior Americans provides home senior care services (personal care and companionship)…read moreusing dedicated nursing aides for seniors or elderly on an hourly or live-in basis. Home health care is an option for Senior America. We believe that the best place for mom. or a loved one, is in their own home. We provide elder care, Alzheimer's care and visiting caregivers and nurses. We help with bathing, providing meals and transportation for the elderly or special needs residents of Manassas, Woodbridge, Gainesville, Haymarket and all of Prince William County, Virginia.

This is the shadiest company there is out there. The first aide they sent me, did nothing unless…read moreasked but spent time on her cell watching porn. The second one worked awhile then was hospitalized and called that she would be in late, but never showed and never called back. They cheat their employees of their pay, shorting them hours and then never make good on it. But mostly, they would tell my aide to tell me that I owed the insurance copay repeatedly. This problem with this? I had ALWAYS already paid them. I had to get out my bank statements each time and send it with the aide to show them. My concern? What if one of their other patients was not as mentally alert as I was and just went ahead and wrote them ANOTHER check? I definitely would NOT recommend them as a care agency nor for employment.

From the owner: At Home Personal Care Services LLC is committed to providing high quality home healthcare to our…read morecommunity and all of Northern Virginia. We are one of the leading health care providers in our area offering a variety of healthcare services. At Home Personal Care Services LLC is accredited by CHAPS, Community Health Accreditation Program, Inc. Accreditation is a key benchmark for measuring the quality of an organization and a way to measure and organizations management processes and safety practices for patients. Chap accreditation demonstrates that At Home Personal Care Services LLC meets the industry's highest nationally recognized standards. At Home Personal Care Services LLC is licensed by the Commonwealth of Virginia Department of Health and is medicaid certified.

As this owner is trying to do further damage to her business. She is casting me as a liar. I will…read morenow file a HIPAA Violation on her business. There was no data breach and she is making it seem as though her business was affected, when in fact, it was not. She never made an effort to understand the issue or care about the patient's welfare until this review was made. Be warned, this is how she operates. My experience in the review stands and now you see how it has been handled.

Diana Ko and her team have been cleaning our companies offices for the last 3-1/2 years and it's…read morebeen outstanding. This review is also long overdue. They clean our offices twice per week and do the best job imaginable. Our company has been in business for 32 years and Care Master is by far the best cleaning company we have ever had. The attention to detail, their fair rates, and great attitudes make it great for this customer. We would highly recommend!

Homewatch was the perfect place to get the help I needed for my father. I needed help taking care…read moreof my father for a month while he was living with me. I can't tell you how much we loved the help we received. My father has Parkinson's and his mobility is limited. The care giver, whose name is Paulina, was amazing! She came before her scheduled time on each visit and developed such a great relationship with my father. She bathed him, took him for walks, ironed his clothes, made his bed, arranged for his food and had great conversation with him. She was an Angel and having someone like her to care for my father was something I will never forget. Everyone at Homewatch from Tim the owner to all the staff were so kind and understanding and worked with me on any schedule changes or additional needs. I hope to employ their services when my father visits next!

My mother passed tragically in July of Glioblastoma, her illness was a rollercoaster. I am still…read morein contact with the caregivers from Homewatch who were amazing and empathetic people. Again, I highly recommend this company to you.

Our physician prescribed an in-home care provider to work with my husband on daily living skills…read more Through our diocese and our church, I learned of My Home Companion and the services they offer. Both my husband and I have been very pleased with the quality and scope of their services. In addition to the clinical and emotional support, My Home Companion also enthusiastically participates in the spiritual needs of clients. Our caregiver is very gracious and understanding of my husband's daily living skills. She tends to my husband's needs and accompanies him to church whenever he is able to attend. This means so much to us in dealing with his memory issues. Given that I need to work, it gives me peace of mind to know that my husband is at home with a caring provider.

With two parents aging at home, combined with my busy schedule and the equally busy schedules of my…read moresiblings, we simply didn't have the band-width to dedicate enough time for our parents. My Home Companion worked with us to develop a schedule to achieve maximum coverage, and provided two wonderful, qualified caregivers - easing our schedules and our mind! It is a relief to know that our parents are in such good hands.

When my mom was rushed to the hospital on 1/2/18, I had no idea how I would care for her, my…read morefamily, and meet the demands of my job. Assisting Hands provided exceptional care while she healed and helped ease my worries. The staff was caring and completely spoiled my mom. I highly recommend them! -CMP

I highly recommend Assisting Hands for any home care needs you may have. My experience has been…read moresuper positive and their caregivers are wonderful, both caring and competent. Since we had a stroke in our family we have had to use a number of home care providers based on the stage of recovery we were in. This company is our favorite. It can be hard to find the right business to provide these type of services but look no farther you have found the best. I think the owner sets the tone because I have found her and her staff to be very willing to address my concerns and make sure that my experience was 5 star.

Please be sure to also check out the reviews that are filtered at the bottom by Yelp to get the…read morereal deal on this agency.

If I could give 0 stars for this review I would. However, I had no choice but to give a 1 star…read morereview. This agency has been nothing but headaches... time and time again. There was another review stating about how this "company is all about money" and I could not agree more. They barely pay their nurses the amount each one deserves as I'm sure the office personnel lives very well off instead. If you think they have customer service.... sorry to inform you, they don't. If you get to speak with anyone from the office, all you get is attitude. basically, it's their way or you are pretty much left with no other option. Unfortunately, There isn't honesty or integrity from the agency and if you don't have that from the office, most of the time you receive this from the nurses too. And it's funny to say that most nurses say the office made them lie. Example: one nurse was told to say she had been in contact with someone that had COVID (now remember how this is not even something anyone should joke about especially dealing with the elder) and only lied because she has to work another case. Can you imagine how we as the family felt knowing that our loved one could had been with a nurse who had been in contact with someone with Covid?! Not only our loved one but us ourselves had to all be tested just to find out the office and the nurse had lied to us!! Most nurses (definitely not all) are hard-working people and willing to adapt to the environment while others don't last a day with their new case. Each family is considered a "case". Again most nurses, want to work longer days or OT but this agency sends another nurse to a case they are not familiar with and without training. The agency's logical is completely a joke! Should a nurse willing to work OT, it makes more sense to send the same nurse to the same case they normally work rather then someone who can't be trained. The frustration level dealing with this agency has been less than professional. To the point where they don't even pick up your call (I'm sure they have caller ID) but even so they can't even return your call. Listen, I could keep going and reveal more on how this agency works however, the advice I give to those looking for someone to take care of your love one is to keep looking for another agency. At this point, I have had so much knowledge of what NOT to do that I could one day open up my own agency because the lack of EVERYTHING with this one is a total joke.