Super amazing owner!!! He was so kind and fixed my son's tricycle within a minute!!!!…read more Great selection, friendly, knowledgeable, super helpful... best bicycle go to place, highly recommend!!! Thank you!!!

Had an extremely disappointing experience getting my bike tuned up at Bicycle Ambulance. I dropped…read moreoff my bike and the store said they'd call me in about a week when it was ready. Over a month later, I still hadn't heard back, so I called the store, but didn't get any answer. Two days later, when I'm out of town, the store calls me and says it's "absolutely urgent" that I come by and pick up my bike because it's taking up space in the store. I explained that I was out of town and couldn't pick it up that week, and that this was the first time I was hearing about the bike being finished, even though it had been more than 30 days. The person on the phone said "Oh, they should have called you, it's been done for weeks." The next week, when I'm back in town, I call the store verify the hours and tell them I'm coming to pick up the bike that day. At 3:00p, I stop by, and the store is complete empty -- door's closed and locked, and the lights are off. I call the store number a dozen times, but no answer. I stand outside for 20 minutes before a worker comes from down the street and unlocks the door, and he gives no explanation or apologies for why the store has been closed when I tell him I've been waiting for 20 minutes. When we get inside, he gives me the bike (which, I admit, was very nicely done), and when I go to pay, he can't find the ticket to ring me up -- it takes another five minutes to go into the back to dig around before he finds the ticket and I can pay. TLDR: While the bike tune up was good, the customer service experience was atrocious. Would not recommend Bicycle Ambulance when there are many other options around.

Great neighborhood bike shop located in the heart of Santa Monica on Main Street. Staff were superb…read moreand the shop pooch was the cutest! Great selection on bikes and also a top notch service center to help you with any repairs or maintenance.

Really great customer service. Our stroller had 3 flat wheels that needed air. We came in to see if…read morethey would be able to help us with a little air and they were happy to provide that service to us.

Good experience here. I needed two bikes boxed + packed for international air travel. Zone 3 was…read moreable to do it and the bikes made it safely. Only hiccup was that I was quoted a price of $60 and ended up being charged closer to $85 per bike. Reason was because our bikes aren't road bikes. I can understand the change, just wish it would've been called out when we dropped off the bikes or picked them up. Only saw a different price at the register when paying.

Hours are wrong have showed up and called multiple times. No one's there I guess they don't want my…read moremoney. Part of good service is being available when you say your going to be available

Easy pick up and drop off great bike . He even let us keep the bike and return it to his house lateread more

Couldn't be happier with my experience. Was selling a bike to a buddy and just wanted to revamp it…read moreand it needed a new back tire. Local bike shops were wanting an insane amount of money and several days for what seem to be a fairly straightforward simple repair. I pulled up with no appointment and they quoted me an extremely fair price and had it done within an hour. Not only did they take care of the job, but they even clean up the bike and made it look brand new. Bike whispers are a great asset to the local community.

This is an OG bicycle shop on Ocean Park, which we have been using for years. Jesus is a real pro…read moreand has helped us both with our bicycles and E bikes.

What an amazing little place! I had biked past seemingly forever and today I needed them. My beach…read morecruiser has been falling over and one of the screws fell off. Luckily I was nearby so I could walk it over. Took minutes. Jesus helped me. It took literally 2 minutes. When I asked what I owed he said don't worry about it! Who does that?! I gave him cash because it absolutely saved my day. Thanks

Excellent service and years of knowledge, Suekun has worked with everyone from professional racing…read moreteams like BMC to people who walk in and need tune-ups or advice about a new bike. The sign however says SWEET so keep your eyes out for it. A better sign would help, but other than that, an excellent bike shop and best on LA.

I just bought my third bike over 18 years from Veloworx. I've always had good experiences here…read more The owner is very knowledgeable and a nice man. He helped me find exactly what I needed and took the time to dial me in exactly for my body size. He helped with finding a better quality seat than stock and also the accessories I needed. I'll continue to recommend all my friends shop for their bikes here as long as they are in business.

I purchased a Stromer ST2 about 10 years ago from Bike Attack. Now at that time Stromer was one of…read morethe first luxury e-bike brands. It had a number of quirks. Like sensors that weren't doing their job, which caused the bike to not work as it should. I know that new tech is never perfect. On every occasion that I needed help Bike Attack was there for me. I used that bike for 5 years and put 40000 miles on it. Bike Attack helped me above beyond the norm to reach that mileage with their technical excellence. I decided to change e-bike after achieving that mileage with the Stromer, this was 5 years ago. At that time Bike Attack didn't have anything that met my requirements for a new e-bike. I purchased an Bosch mid drive 28mph commuter e-bike. Yet when I needed technical help I went back to Bike Attack. They are the only guys I know that are friendly and have the technical knowledge to keep my e-bike. During these past 5 years Bike Attack have kept my e-bike running. I replaced, tires, chains, wheels, chain-ring, rear cassettes, brakes, lights. Everything that needed to be replaced was because of wear and tear. I now have more than 56000 miles on my second e-bike. Bike Attack is the only one I trust to keep me safe on the road.

Somewhat disappointed.. I ordered the Carbon 1 ST and they said they would honor the website offer…read morewhich included a free suspension seat, which they did not provide. They did provide the fenders though. Despite following his directions to email Bike Attack company regarding the suspension seat I've received no reply. I paid for the assembly, so today when I decide to take the bike out at night, I only had reflection light on the rear. Per specs on website and paper manual I should have had the Integrated StVZO light in the rear. I will be calling Bike Attack tomorrow to see if they can remedy. I will update. Update: I received an immediate response and were really helpful. My parts will be ordered from the manufacturer.

Sure, you may have to wait for a bit. Cool your jets. They'll get to you in a moment…read more I brought in a vintage Nishiki road bike with rotten tires early last summer, that Helen's in Westwood (now closed) had screwed up so royally a few years back, I couldn't ride it. The Bike Improve guys put on Continental Ultra Sport tires, slightly wider than the originals. Really gives a great ride. The bike was in good shape (it was in storage for years), but the spokes were rusted. Nir told me to use steel wool and WD-40, because any new wheels he could order wouldn't be as good as the original ones on the bike. I went home, gently sanded the spokes, and my bike rides like a dream. I was able to use it all through the lockdown in LA. It saved my sanity, and Nir saved me a lot of money. I appreciated the honesty. Very pleased.

Not a big fan of this repair spot. Tried to squeeze as much money as he could for a 7 minute…read morerepair. The vibes were generally off with the owner, not super respectful, made unhelpful remarks. I may have caught him at a wrong time but if you are looking for your friendly neighborhood repair shop that will to go above and beyond this isn't the spot for you. This is just my experience, other people will have their own, just thought I would share