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    Neurowaves

    4.5 (17 reviews)
    Closed Closed
    Updated 3 months ago

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    Review Highlights - Neurowaves

    After going through several treatments of NAET and Dr Weinand's Neurofeedback treatments, I got my life back.

    Mentioned in 5 reviews

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    Head and Neck Associates of Orange County

    Head and Neck Associates of Orange County

    4.0(4 reviews)
    3.1 mi

    I had tonsil surgery and dr wells was my doc! He was caring and answered all my questions and…read morerecovered In 8 days

    My wife called this office about a week and a half ago to make an appointment for me. She knows one…read moreof the physicians here because they attended college together. She explained my situation and was told I could be seen as a cash-paying patient, so an appointment was scheduled. On the morning of my appointment--just a few hours before I was supposed to be seen--I received a call from the office informing me that they had only then discovered I have a MemorialCare HMO. I was told that because they are contracted with my HMO, they could not see me as a cash patient and that I would have to go through my primary care physician for a referral. I explained that I was happy to pay cash, but I was told that wasn't an option. My frustration is not with the physicians. It is with the office staff and the scheduling process. Insurance verification and referral requirements should have been addressed when the appointment was made--not a week and a half later, just hours before my visit. ENT appointments can already take weeks to obtain, especially when you're dealing with ear pain, hearing loss, and a clogged ear. Because this wasn't handled properly from the beginning, my care has been delayed, and now I have to start the referral process all over again. As a chiropractor who has owned and operated a healthcare practice for many years, I understand that mistakes happen. However, this was a preventable administrative error that caused unnecessary frustration and delayed medical care. I hope the office improves its scheduling and insurance verification process so other patients don't have the same experience.

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    Neurowaves - allergist - Updated August 2026

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