I came to Doctors of Bellevue-Redmond to get my green card medical exam done since they were very…read moreclose to my workplace and an in-network provider for my Premera insurance. We called them on a Friday to set up an appointment for the following Wednesday. When we arrived on Wednesday, the entire process was fairly quick and straightforward since we both had complete immunization records. Dr. Dudetsky was professional, courteous, and helpful. We had to come back a couple of days later to process the results of our TB skin test, and had a very quick visit once again. Results were provided in a sealed envelope as per USCIS standards, and the staff clearly knew what they were doing--definitely something you want when dealing with the government!

Consistently poor communication over multiple visits ranging from 1.5-3 weeks without responses or…read moreaction after multiple follow ups that I had to initiate. After my first appointment, I was told a prescription would be sent. It never sent to my pharmacy. I followed up 19 days later, got no response, and followed up again the next day, before finally getting my prescription. I also asked about scheduling a follow-up appointment at that time and never received a reply. It took 3 weeks before I got my prescription. Months later, I requested a copy of my medical records. I followed up 5 days after the initial request, then had to call 10 days after that just to get them released. It took 2 weeks to get my records. Most recently, I requested a renewal on a medication I've been taking for over 10 years. I heard nothing back for 11 days, then had to call in. I was placed on hold three separate times over the course of one call, totaling around 15 minutes, and was told I'd need to come in for an appointment before they'd refill it. I explained that I needed it immediately because they hadn't responded in 11 days. They put me on hold again and then doubled down on the same answer. Staff also blamed the delay on the receptionist being "new," despite her being the one who put me on hold twice to check with someone else on my behalf. It took 1.5 weeks and I never received my prescription. I have never had such horrible communication or professionalism from a medical facility. I would suggest going literally anywhere else.

I have not been impressed yet with the quality of their care. I came in for my wellness check and…read moreto establish care and it was very basic which is fine, they do only what is the on the list for your age and gender but the reason for the rating is a couple of things. Do NOT ever let them record you for their notes because those notes and imformation can be seen by the billing department so not sure how they can violate Hepa but everyone does. Also, if the doctor asks you a question or notices something they just randomly mark it down as a diagnosis and then they bill you more as complex. For example, if you have acne but you came in for another reason and the doctor asks if you have acne and you say - I don't want to be treated for it - literally you say that, they can then write down a diagnosis of acne in your chart and charge you more for the visit. I don't think if the doctor notices something like that which you don't want to be treated for that they have the right to diagnose you without telling you. Make sure if you get asked to tell them that you don't want a "diagnosis". I feel like they are looking for diagnoses to make you complex case. I do not take any medications and have no chronic conditions but somehow UW Med says I am "complex" but no other doctor's practice has ever said that. Be very aware of what you say and what they write down is my recommendation.

It seems some reviews here are about UW's policies and procedures in general. I am talking about…read morethis clinic specifically. I have been going here for six years and I hope I never have to go anywhere else. I have very complex health needs and I always know I will be treated kindly and with respect by everybody here -- doctors, nurses, staff, lab technicians, everybody. The integration with my specialists is terrific. I feel like my entire care team here and at the rest of UW are connected and can help in treating me holistically, not just looking at numbers and stats.

I am extremely impressed with the level of care I have received here! On the medical side, Grace…read moreDavis is warm, caring and extremely knowledgeable. And she works in tandem with me (as opposed to just pushing information) and listens very well. On the dental side, I have had both Dr. Chenepalli and Dr. Choi. Both are outstanding in their own ways! Dr Choi did a filling on me. She was extremely gentle with a lovely demeanor. The office staff and techs/assistants are always kind. I have only had positive experiences here.

it was the best of times, it was the worst of times. Washington is without a doubt a dichotomy…read more Stelar docs like Duncan, nice providers, etc......full stop.....they will bug you no end, their answereing service called 22 times with compete BS. Contrary there is no ride srvice for vets. dr Duncan is a star butoverall i think most of these pharmd and certain MDs might be more effective in another field. Communication either doesnt exist or the calls start at 8. i gave them an easy easy problem to slve at 0830 and im just now getting a response. Thankfully its Dr. Duncan. She is very nice. i like her laugh. the rest of you need my private boot camp course. this state truly sucks in medicine.

Update. Despite the initial sub par situation I described earlier. They went out of their way to…read moreapologize and my experience with everyone since has been excellent Was referred to the Bellevue location late afternoon. They confirmed that they knew we were coming and we're going to wait. They were told we were en route. We arrived filled out their paperwork only to be told everyone had gone home and we'd have to go to the ER. Absolutely pathetic. Clearly they don't care for their oatie

Great Doctors, Great Staff, prompt, curtous, understanding and compassionate group of people,read more

I went in for a third consult regarding a ruptured Achilles tendon. I was frustrated, hurting and…read morefrightened of what may be lie ahead based on other doctor's visits for this surgery. I was also late because I went to the wrong building, then the wrong floor in that building until I found I wasn't even on the correct streets. When I arrived the front desk was kind and so helpful. She put me at ease saying, "don't worry...we will take care of you. I met Dr Hall and I knew immediately I was in the right place. I apologized for being tardy and his sweet response was " oh I knew you'd get here. I've been waiting." No reprimands. How refreshing. Dr Hall was kind, knowledgeable, thorough, and I told my husband that I was sorry but I found a new love. :-) He made me that at ease with everything moving forward. There are lots and lots of Ortho doctors out there and I've had a few bad experiences. This time I got it right. Thank you Dr Hall.

I have mixed feelings about ProOrtho. I think my surgeon has been top notch. Absolutely great. And…read moreI love his PA. But I have encountered other issues, most notably, with the business staff and the failure to pay attention to details or to treat patients with respect. I've also been less than thrilled with the competency, or rather lack there of of some of their medical assistant staff. I had surgery at their surgery center, and the first thing the surgical prep nurse tried to do was provide me with a medication that was on my allergy list. Post surgery, they also provided medication that was contraindicated by my surgeon's direction. I feel like they have a system in place and follow their system instead of caring about the patient. I also f found some of the post surgical direction has been sketchy and incomplete and in one case, even contradictory to the information provided by my surgeon in advance of my surgery. When I tried to draw this to their attention, they brushed me off. If you work with this facility, please be sure to advocate for yourself, stand your ground, and ask lots of questions for clarification. I would not send my super senior dad or less competent family member here without me being right at his side to advocate, and you shouldn't either.

I highly recommend this practice/medical team. Both Austin and Alicia, the office staff/medical…read moreassistants, are always are SO friendly and go the extra mile to help patients. Any questions/scheduling needs are addressed quickly, their billing is very transparent/affordable and my appointments are always on time. Dr. Scott Greenspahn is very knowledgeable and has helped push me to make progress with both mental and physical health in ways that I am comfortable with. He collaborates to make individualized plans with his patients and checks in on the progress that was made every single visit. He also is fun to talk to and has a great sense a humor. What more could you ask for a doctor?! I moved to Washington a couple of years ago and knew nothing about navigating medical care in a new state. Prior to finding Coho, I called SO many different practices and either did not receive a call back, was overcharged, or was seen by a doctor who did not spend any time getting to know me/didn't care about my overall health. I was frustrated and close to giving up before I found Coho. This practice provided a completely different experience and my opinion is that this is the way health care should be handled by all medial professionals. I would recommend this practice to all of my friends, family, and anyone who is looking for a doctor that actually cares.

After years of hard drug abuse, my husband and I came to Dr. Scott Greenspahn out of desperation to…read moresave our lives. We tried everything and nothing worked. Until he put us on the Suboxone program. We have both remained abstinent, with zero relapses. Dr. Scott has an educated, intimate knowledge of how to successfully keep his patients safe and comfortable on Suboxone, and even more importantly how to get us off. Stopping this medication is a long, arduous process and Dr. Scott has the exact protocol to do so SUCCESSFULLY. He has stuck by us through the years and has singlehandedly KEPT us clean, sober and thriving!

I've been a patient of Dr G's for a long while and appreciate her care from annual exams, routine…read morequestions, general illnesses, vaccinations as well as follow up to labs and specialty referrals - all thoughtful and top notch. 99% of the time I can get in within 24 hours and she now has the practice open evenings and a regular Saturday which has helped. Over covid she expanded to telehealth visits which have been great for small concerns although I still generally go to the office. There is an in-house lab making routine stuff really easy. This is the kind of family care I want. She knows me and my family, makes recommendations and sees trends from regular care vs transactional appointments in walk in clinics. And when I want a referral, and I prefer a female provider, she always has someone to suggest that is a quality provider. Cheryl, her ARNP has relocated for family, and I haven't met the new provider but expect her to carry the same values and care to her clients. I'm treated as a person here, with a face and history. it's appreciated.

Wow, I just read the other two reviews of Dr. Girolami, and I'm wondering: are we talking about the…read moresame doctor? I've been seeing Dr. G. for 15 years now, and she's always been super-responsive to me, as has the P.A. who works with her, Cheryl Allen. In fact, although I wouldn't call myself a hypochondriac, I AM super-proactive about health issues, due to some crappy genes in the ol' gene pool. So I call the office and visit whenever a pesky issue arises (for fear it's NOT really just a "pesky" issue). Dr. G. and Cheryl have always been very accessible to me (and my husband, who is also a patient). They've always returned my calls, taken the time to answer my questions, and taken my concerns seriously. I don't know the receptionist well, but she's always been pleasant to me. The nurse I've seen there has always been SUPER nice to me. Are we speaking of the same practice??? Yes, I know Dr. G. is into providing cosmetic procedures (something I will never be into, personally), but she's never even mentioned that stuff to me. She is very into sports, fitness and nutrition, and weight loss, and she's very knowlegeable about these issues (which DO interest me). Years ago, she's referred me to the most awesome OB/GYN, and other specialists, all of whom were terrific. I'll always be grateful for these references. She has been wonderful for me and my family, over the years.

I have been seeing Dr. Naydis and Dr. A for 8+ years! LOVE this clinic. The front desk staff make…read moreme feel like family and when I go in it's like catching up with friends. Super responsive team when I call / email and always able to get me in when needed Dr. Naydis has helped refer me to many other specialty doctors over the years as she's helped me navigate allergies, women's health, and digestion. I love her holistic approach but openness to pharmaceuticals when needed & while I have been offered lots of tests & supplements we do talk through the pros and cons of the financial costs Both doctors are incredibly grounded and while I no longer live close to clinic most of our visits are via telehealth which has been amazing! Dr. Naydis is my rock :)

Dr. Apfelbaum is an amazing doctor. She is very compassionate, empathetic, kind and intelligent…read more She really listens and uses the information along with labs and other tests to get to the root cause of what the problem is. Dr Apfelbaum offers a wide variety of care such as primary care, injection therapy and allergy testing to name a few. She sees a lot of different conditions. She sees all ages of people in all stages of life. I would highly recommend anyone who is looking for a great naturopathic physician to see Dr. Apfelbaum!