We hired Neumann Enterprises to transport guests for our son's wedding, they did an awesome job! Our driver was ready and waiting until the last guest was transported. I would definitely hire them again. Don't always rely on what others write, if we had we would of went with the more expensive transport company. Neumann drivers and office staff were nothing but professional. The people who were transported commented on the drivers friendly personality and the quality of the van we rented. Thank you Neumann! We will definitely use you again. Carrie D read more

We always park at their parking lot by Discovery park for Aftershock. Last night we had an awesome experience with NICK! He was a fantastic parking attendant, so much so he deserves a mention on good old Yelp! Stay awesome Nick! read more

The Neumann Enterprises team is outstanding! We hired them for transportation for our wedding day. From our very first interaction through the wedding day and even in their post-wedding follow-ups, they were professional, responsive, and kind every step of the way. During the planning process, David and his team were quick to answer questions, update our reservation, and provide us confidence in their services. On our wedding day, we had an incident on one of the buses, and the team handled it with the utmost professionalism and care -- we couldn't be more thankful. If you're looking for a trustworthy, reliable transportation company for your wedding day, Neumann Enterprises is the way to go. They have a great variety in their fleet and an incredible team all around! read more

We were recommended to Neumann by multiple vendors, so we used them for our wedding and were extremely happy with their services. We got a white limo to be transported to the wedding and then a black SUV to be transported to our hotel after. Both arrived on time and had great communication. We also appreciated both of the drivers. Thank you, Neumann! read more

We had a great experience with Neumann! My Dad and I decided to go to Bottle Rock at the last minute and they were able to squeeze us in. Our driver was so kind and thoughtful. She told us some funny stories and was delightful to work with. If you are looking for dependable and quality service this is the place to go! read more

We rented a 6 person Suburban last minute (same day) to drive us from Rocklin to the Kenny Chesney concert out in Wheatland. The staff (Cisely) was extremely accommodating and made the ordering process seamless. The car showed up right on time and we were blessed to have the best driver, Robert as our driver for the night. He was extremely personable and professional from start to finish and made our experience all that much better on an already great night. Thank you Neumann and team for your professionalism and amazing service from all ends. Mike Luevano read more

We booked Neumann to shuttle guests from a hotel to our wedding venue. We were referred to this company through the transportation incentive program through the city of Folsom. Unfortunately the shuttles were delayed in picking up our guests, with no communication from Neumann of the delay. Our guests reached out to us letting us know the shuttles had not arrived, and decided to drive themselves out of concern for missing our ceremony. We had to reach out to Neumann on our own to find out they were delayed. Would have appreciated a simple communication on their end so that our guests did not have to make a game time decision while we were trying to figure out the issue (while we were getting ready for our ceremony no less!). We booked three shuttles but only ended up fully utilizing two since so many guests decided to drive themselves. An very unfortunate waste of money. read more

BRIDES BE WARNED - Horrible Customer Service and Wedding Day Experience Choosing Neumann Limo for shuttle service for our wedding was a regret to say the least. Beyond one of the managers, Johnny, who helped with booking the service, we had a horrible experience and would not recommend this company to anyone, especially to brides who want to have stress free vendors on their wedding day. We hired two shuttles to get guests to and from the venue. Ian was the first driver to arrive so that he could take the bridal party to the venue. To say it was a stressful shuttle ride is an extreme understatement. Although Ian seemed nice, his inability to critical think and listen to us led to heated frustration. We were already running late and he was to take us from where we were getting ready straight to the venue for pre-ceremony photos. Because the pickup schedule didn't list the venue as the drop off location between picking us up and picking up the first guests, he was not driving in the correct direction. When we told him he missed the turn and that he needed to drop us off before picking any guests up, he told us no, he knew where he was going and he had specific instructions he needed to follow. I then mentioned that I'm the bride (keep in mind I'm wearing a huge white dress so it's very evident that I'm the bride) and I don't want guests seeing me before the ceremony. I told him that I'm the one paying for the bill and he needs to drop us off at the venue. But he kept driving anyways. My mother and mother-in-law, seeing how upset I was that he wouldn't listen, became enraged and started to get involved. They told him to pull over immediately. He finally did and called my wedding planner to get approval from her. Again I was the one paying for the shuttles not the wedding planner, so the fact that Ian couldn't understand this, even after me mentioning it several times, and deviate from what a paper was telling him to do versus his own customer was rather shocking. After my wedding planner confirmed that he absolutely needed to drop us off first before picking up guests, Ian turned around and brought us to the venue. There was no apology from Ian but he was helpful with getting our things off of the shuttle. We were very shaken from the experience and what made me even more sad is that we were 20 minutes late to photos which meant we were unable to get all of the group photos we had hoped for. Photographers are expensive so getting that time taken from us was a huge bummer. Since our wedding in mid-September we've called Neumann Limo six times. I've spoken with the owner, John, four times on the phone and each time he says he'll get back to me and never does. Honestly, the biggest disappointment is that it was never acknowledged that a mistake was made by their team, nor did they try to rectify the issue. My biggest advice to Neumann limo, improve your customer service and listen to and acknowledge your customers. You created an extremely traumatic start to one of the best days of my life and to not even acknowledge that is a shame. read more

I came to The Willow Ballroom for a friend's wedding. We were asked to have all our cars valet parked since it was complementary. I didn't want to do it and was told that it was mandatory and they told me I couldn't park my own vehicle park my own car. They however said they would park my car up front. Upon receiving the car, I noticed that first my car was backed into something because my license plate was visible bent and the frame was broken in half. On top of that, my traction control was turned off (this can only be done manually) and the car arrived to me with the brakes squealing. Do what you want with this information but it felt like my car was joy ridden while I was attending a weddi The valet company played dumb and only took my information but I never heard from them until I contacted them myself. They accused me of coming with a damaged which wouldn't be possible because I have witnesses with Dashcam evidence driving to the event where the valet service was being held. I would not recommend this business to anyone because they are totally unprofessional and have unethical behavior. And would DEFINITELY NOT trust them when it comes to your vehicle. If a zero star rating was possible, this would definitely be the company to give one to. read more

Neumann Enterprises - Damage to car - Limos Near Me - Sacramento, California

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This company saved the day! I needed a bus next day and the following, they made it happened!! All of their staff were polite and kind on the phone and the driver, Ian, was AMAZING! Many thanks to their team. read more

All I can say is that I'm disgusted. I implore you to find another transportation service unless you like the idea of you and a few other young woman getting stranded in the middle of California, in the middle of the night, with no word on what's going on. I'd like to say, before I continue, that my driver did nothing wrong and I will not accept this business using them as a scapegoat for their negligence and unprofessionalism. We booked two trips for my wedding on Halloween, from the hotel to the venue in the afternoon (pick up at 2pm) and then from the venue to the hotel (pick up at 10pm). The first trip was fine (on time, clean, albeit nothing terribly special; but as long as we were getting there safely and punctually who cares if the music isn't great, right?). For the return trip... oh boy. At 9:30pm or so, the driver came into the venue and wouldn't speak with the coordinators, only the groom and I (which is odd but whatever). He informed us there was an air bubble in one of the tires and showed a picture (this bubble was the size of a cantaloupe); it was unsafe to drive the limo and they'd have to find another ride for us. I asked what we should do and he said he was calling the owner, Jon, and drivers in the area. Okay, we finish the evening and my bridal party starts packing up. I ask for an update and the driver tells us that he's still trying to get in contact with anybody around but no one is answering (hmmm, the customer service phone line does say 24/7 service but ok). We talk to the venue staff and they graciously let us stay past our contracted end time. 10:30 rolls around, then 11:00, 11:30... No updates. I ask the driver, he has no info, says that he spoke with the owner but that the owner was out and wouldn't help. Driver says there's no spare tire, and there's no way for AAA to come out since it's a special-order tire. Midnight rolls around, the venue staff apologize profusely but let us know that they need to lock up the building by 1:00am. I left a voicemail message on the management line, grasping at straws to at least get an update on what's going on. I go outside to call my mother (the Mother of the Bride) to see if she's awake enough to come get us and drive us a few at a time back to the hotel. As I'm talking to her, a limo rolls up. Hooray, we're saved I think; I go to check with the new driver and he informs me that no, he's not there for us (the paying clients) but there to pick up the original driver. So, they send someone to get the driver and not us? A group of young woman in the middle of nowhere, late at night in the cold. Um. What? I'm furious but so tired at this point that I call my mother back and she starts getting us in rounds with the best man also coming to the rescue. We were not all back to the hotel until well after 2:00am. Four (4) hours after the event ended and the original pick up time. This whole time, by the way, we hadn't heard ANYTHING from the limo company. That's entirely unacceptable, frankly. Next day, Monday; I assume that literally anyone would call me back given that what happened the evening prior is a business PR nightmare. End of business rolls around and I haven't heard anything. Tuesday I call in the afternoon; someone does answer the phone, granted she was laughing at something someone else said as she answered (look, I've worked customer service before, that's like 101 Do Not Answer the Phone While Talking to Someone Else). I inform her of the situation and she's apologetic, and says that she had heard through the grapevine about a limo with a popped tire that needed to be towed from the same venue. Hmmm. So they were gossiping about it on Monday/Tuesday and didn't have the professional wherewith-all to actually contact the client who was stranded due to said cantaloupe- sized air bubble? She puts me on a brief hold to call Jon who was out of the office; she gets back on the line and says she'll refund me ONLY for that part of the trip. Well, yeah, I should hope I'd get a refund for a service that I did not receive? Like, that's how a contract works? I tell her thank you, I'm still not happy and would like to speak with Jon directly and ask her to have him call me. At the time of writing, it's been just over 24 hours since she said she'd ask him to call; still nothing. I understand that the air bubble is not the fault of the driver; I also understand how on a Sunday evening getting a replacement might take a LITTLE time. However, the lack of communication and professionalism paired with the flippant disregard for the safety of clients or employees is disgusting and frankly, terrifying. Do not book with Neumann Enterprises, period. read more

i had the most amazing experience with this limousine company!! it was my granddaughter sweet 16 birthday 1/4/2022 i had ordered limousine service from another company that was a disaster til i was in tears!! so i canceled them. at the last minute my daughter called around to see if we could get another limo service. she than called neumann enterprise and we talked to a young lady ( i hope i have her name right ) christy and i told her what was going on and that it was my granddaughter sweet 16. so christy said let me see what i can do to make your day better!!! she called around to her employees to see if she could get someone to come in and it happened!!! a very big thank you to christy and the limousine driver ron!! my granddaughter and her friends had the most amazing time riding around in cadillac escalade stretch limousine!!! a big shout out to christy and ron !!! thank you for everything!!! read more

Neumann Enterprises - Limos Near Me - Sacramento, California

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Neumann Enterprises provided round trip shuttle transportation to the Sacramento airport for my family of 6. The drivers both ways provided excellent customer service and the vans were very clean and comfortable. I would highly recommend this company to anyone that needs transportation to the airport. read more

Unfortunately, very unprofessional service at the Cheesecake Factory off of Arden in Sacramento. read more

Neumann Enterprises - Limos Near Me - Sacramento, California

Take a look at the review from Aubreyanna M. Everything written there is true. As the father of the bride I watched her special evening wind up in a mess caused by a irresponsible limo company owner. All that needed to be done was communicate with the STRANDED party of young folks. Let them know that they were on their own and they could make arrangements to leave the wedding venue before closing time. Not a word from them. My wife, the brides mother, spent over 2 hours shuttling back and forth to fetch the stranded folks back to thier hotels. After multiple attempts the next day to speak with the owner, someone who answers phones in their office agreed to refund part of the contract price. Well thats great, but what about the aggravation and wasted time that was invested by all parties involved ????? Not even a call and overdue apology from the company owner ???? I guess that fellow hasn't a clue what being a responsible business owner is all about. To put this review in simple language: This is not a company you want to hire. Not even for a trip to the grocery store. Call someone else. They will do a better job than this sorry bunch. John Murray, father of a disapointed bride. read more

Had a driver name Dennis. He was late for both pick up and drop off. He was threatening and extremely rude. Im quite sure this guy doesn't bathe before work. We could smell his bo odor the second we came into the vehicle. Vehicle was trashy and outdated. Tried talking to owner but he was just as rude and unprofessional. Will not be using there services again. I would rate a 0 if i could! read more

I would never recommend this company to anyone. The owner is dishonest and a thief. We repaired an MCI bus for them and never got paid. The owner lied to us saying he never received payment from his insurance company and that he HAD to pick up the bus to use but would get us the payment. We trusted him knowing it was a small business and so are we-we would never do anything like what he did. After relentless calling, and emailing, spelling out what they had received from the insurance company and what they still owed it was clear we were never getting paid by Neumann. John is a dishonest person and a thief...to this day we are owed over $6000 from him. I would not recommend this company to anyone they have zero ethics and the owner only cares about himself. read more

BEWARE!! I used the valet at Galleria Mall in front of Land Ocean and the valet GAVE my car to someone claiming to be my son, no claim ticket and no ID! They found my car 4 days later with over $7,000 damage. My insurance is still trying to recover the cost of the repairs from his insurance and I'm in a civil suit with John Neumann as he is refusing to cover the cost of items stolen out of my car. He says this is just another claim to him. BEWARE! I can't understand how he is still in business! read more

Neumann was the contracted shuttle service for the Safeway Open in Napa. The buses were clean and comfortable, the drivers were professional and kind, and it was a pleasant experience all around. I left my phone on the bus and they kept it for me until I could get to their office to pick it up. Thanks John and Jason for helping me! read more

My husband rented a limo to take us and our friends out to Napa for my birthday. The experience was good, from the first point of contact to the end. The driver came on time, was very patient and drove safe. We had a lot of fun, will definitely book them in the future. Thank you for making my birthday awesome!!!!! read more

This is--without a doubt--the most dishonest, unprofessional, unethical, uncaring, unscrupulous, unresponsive company I've experienced in my time in Sacramento over the last 15 years. And I get out quite a bit, so that is saying something. Several reviews here on Yelp simply use the word "crooks" to describe the management of this company; I'd have to agree. Zero integrity. They lost the key to my car while in their possession, and the ensuing 6 weeks of trying to get them to make it right were frustrating to say the least. As a valet, how do you lose a key?! That's the one thing you're supposed to do...park the car and hold on to the key! If you have the distinct misfortune of having some problem happen with Neumann, you will likely be referred to a manager named Abraham Gomez for "resolution". Just know that nothing he tells you will be true: If he says he will call you, he won't. If he says he has the problem solved, he doesn't. He won't respond to your emails, calls, or texts. His voicemail box is always full. Go in as heavy and hard as you can; these are some smooth talkers. Be clear that they readily admitted this was their fault; this was never a disagreement over liability. And god forbid these a$$hats agree to pay you money because you will NEVER see it. Document every communication and prepare to go to court, because that's where you will end up. As I scratch my head wondering how they can run a business this way, my best guess is that they hope you will just become bored or frustrated with their inability to solve the problem and give up. The owner, John Neumann, is also unresponsive when it comes to doing the right thing and fixing problems that his company/employees created. Read the other reviews here on Yelp, and also check out the "Call Kurtis" segment wherein Neumann was caught outright lying about damage to a customer's car that was caught on video: http://sacramento.cbslocal.com/2015/05/05/call-kurtis-valet-crashed-my-car-and-didnt-tell-me/ In this article, Neumann "insists the company has a 100 percent satisfaction rate." Based on these Yelp reviews alone (25 total reviews; 8 are 5-star; 17 are 1-star...nothing in between, which is interesting), I'd calculate Neumann's satisfaction rate as exactly 32%, or FAIL on any system known to customer satisfaction. These are DOCUMENTED dissatisfied customers. Even if only ONE of them is true, you don't have 100%, because...math. Neumann: You are in the SERVICE BUSINESS--that is what you sell. You do NOT have a great product to fall back on. If you can't get the service right, you might want to rethink your approach. Not only will I NOT recommend your business, I will actively recommend AGAINST given any opportunity I have. That is the only satisfaction I can get for what you put me through. read more

WORST EXPERIENCE EVER! And now reading through these reviews, I wish to God I would had looked to Yelp BEFORE I hired this nightmare of a company. The owner JOHN is an obnoxious creep - unbelievable mouth and nerve! He threatened to have his driver leave my party at our venue if the driver wasn't allowed to run my credit card again for some crazy reason that I still don't understand. (I had already been charged the full amount 4 days before - even though he said it wouldn't happen until the day before the event). He forced me to get on the phone with him at the end of our event (midnight!) and then tried to charge me another $75 saying I ran over my time when he kept me from leaving! He billed me THREE times and I had to go to my bank and file a claim to reverse the charges. He screamed profanities at me and harassed me via text and phone. His staff is clueless to boot - voiding transactions, re-doing them - total mess. Oh, and for what it's worth - we were promised 2 bottles of champagne. We got one. And -- almost all the glasses in the limo were dirty - many of them with lipstick prints! This company is a total scam. I have no idea how they STAY in business - the owner is one of the most unscrupulous characters I've ever had the misfortune of crossing paths with. I actually heard from another user that he forced a driver to tote 5 underage girls around (13-14) for a birthday party WITHOUT adult supervision - and threatened to fire him if he didn't. Can you say 'lawsuit'? I can't believe he's not shut down at this point. Bottom line - I'd use a horse and carriage before I'd ever get near this company again. RUN! read more

I rented a party bus for my birthday and I had the best experience. We did a bar crawl of downtown sacramento. Greatly priced for the time we needed (3 hours) and for my size of party which was 24 people. Brandon helped book my bus over the phone, very informative and friendly. Our bus was very clean and had waters for us since it was a very hot evening. Michael was our driver, very friendly and was flexible with our schedule of the bar crawl. Would definitely book with them in the future! read more

I can't speak for the limo or valet service, but I can attest that the owner, John Neumann, does not care about you. One of his employees backed a customer's vehicle into my car. At first I thought this wouldn't be a big deal, however, after my insurance company advised that I should deal with Neumann enterprises directly to have my car repaired, I was in for a real shock. John Neumann asked that I take my vehicle to one of "his" body shops, which provides him with a discounted rate, to do the work. I wasn't too comfortable with taking my vehicle to his shop. Instead, I wanted to take my car to a shop I know would do a good job. This is where it got nasty. Mr Neumann was completely and utterly unprofessional. He would not accept that I wanted to take my car to the shop of my choice and only left me with the option of taking it to "his" shop. He yelled and argued with me and, quite frankly, was one of the rudest people I have ever dealt with. His company may be nice, and I'm not knocking them, but with an owner like that, I will NEVER utilize his company's services. read more

We rented a limo for a friend's 30th birthday around valentines weekend to cart us around a few bars/clubs so we wouldn't need a sober driver. After a little pre-partying before the limo arrived, I knew that some of the younger folk in our party of 10 were taking things a little too quickly. I was right - before we even got to the first club, one of the girls in our group was sick. Our driver quickly pulled over and the girl hurl'd. My wife and I rolled our eyes - tonight was going to be a long night. Long story short, our driver, instead of telling us that we were a bunch of drunk idiots (which a majority of the group was) was kind spirited, non judgmental, and volunteered to drive home each passed-out drunky individually, as the rest of the group partied on. He ended up having to do this three times! My wife and I felt terrible for our friend who's friends were dropping like flies, but our driver really helped us have the best time possible. I believe our driver's name was Greg - and he was a true champion! If I was in his shoes, I would have said "Sorry, but not my problem" as we had a hard time getting some people in/out of the limo, but he took the drunks home, and walked them to their door! One guy in our group was so out of it he actually started mouthing off to Greg - we were all (at least us so sober enough to understand) so embarrassed, but a big tip later, everyone went home happy, however, not everyone in our group felt so great the next morning. That said, everything else was as expected - a clean, stylish limo that was punctual and had an impressive stereo. A+ for being party friendly, going the extra mile, and for a rockin cool limo. Many thanks Greg! (really hope that's the right name!) read more

If I could give 0 stars I would. This company is unprofessional and refuses to admit to their wrong doing. I was late getting to my wedding venue. Then the ride I had arranged for my guests to be taken to the venue was also late. At the end of the night we had another ride back to our hotel and they were not there at the time I had discussed with the lady several times. They had put down all the wrong times for pick ups. I talked to the same person every-time about the reservation and they continued to say that the time they have down is not what I'm saying we agreed on. If you have a big event, do not use them. read more

I rented two limos (the Hummer and the Escalade) to transport our cheerleading team to their cheer competition in Sacramento. The drivers showed up right on time and were very friendly and courteous and the limos themselves were beautiful. Both were newer models and came with all of the bells and whistles (neon lighting, rockin' stereo, etc). The girls had a blast! Our organization was on a very tight budget when I booked the limos and Neumann Enterprises beat everyone elses prices by far. I highly recommend them for their limo service and we will definitely use them again! read more

I can honestly say that I have never had to leave a bad review about a business before. Even if I have experienced bad service, I've always figured "maybe they are having a bad day", but I just had to leave one to warn people about Neumann Enterprises! BEWARE! My daughters wedding was on October 22nd, 2022. I had booked 3 shuttle buses to take our 320 guests a short (but un-walkable) distance from the ceremony site to the reception site. Less than 2 days before the wedding, I received and email, not even a phone call, stating that they could no longer accommodate my event! I had already confirmed my booking multiple time that week. I called them as soon as I got the email and left a message. They didn't call me back or respond in any way. It was devastating! DO NOT BOOK WITH THIS COMPANY!!! We were fortunate enough to get in touch with the most amazing staff and Delta Charter and they stepped up big time. They provided me with one of their buses and also called other companies to find more buses for me. Long story short, DO NOT BOOK WITH NUEMANN unless you want your event ruined. They need zero stars. read more

NEUMAN LIMO OWNER IS A THIEF BEWARE! THIEVES BEWARE...... THEY STOLE OUR MONEY Our bodyshop repaired one of the Limos that they crashed with a load of people in it . BEWARE OF UNSAFE DRIVERS . The insurance company paid Neuman and Neuman was supposed to pay us for the repair and they kept the check. OVER 6000.00 They OWE us . We have been trying to collect from them for a year and they will not respond to us . BAD BAD BAD Business people . THIEVES ....Please do not support this company .I'M STILL TRYING TO COLLECT THE MONEY . read more

We used your limo services for my daughter's sweet 16 birthday party and we wanted to say a special thank you to our driver Steve. He had a full limo of wild teenage girls and he took good care of them, as if they were celebrities. He was so professional, always had a smile and a great sense of humor. He took them to all the requested stops on time. My daughter said that "our driver Steve was the bomb!" Thank you for making her celebration even more special. read more

After problems with ensuring a rental at another company, we called Neumann hoping they could get us in. They were able to have the bus at our desired location in less than an hour notice! Our driver, Gabriel, was so accommodating and nice! He let us do our thing but was there when we needed him! He even pulled over and got out to help with music!! Amazing, accommodating company!! read more

Having problems with another rental that we had a reservation with so we decided to go with Neumann Enterprises. I called and had a party van here in less than an hours notice. They were very professional and the driver was super nice. He was very accommodating. We had a hard time trying to get the radio working and he pulled over and helped us immediately to get the music going. If you need a party bus or limo, definitely choose them and ask for driver Gabriel. read more

I hired Neumann for a towncar service for my husband's birthday dinner, driving from Sacramento to Winters and back, after seeing rave reviews about the company via a Facebook moms' group. Both rides (different drivers) were early, courteous, and professional from start to finish. We'll definitely be using them again! read more

I was on a cruise ship in Norway when I got an email from my "friend" stating they could not pick us up the next day at SFO and drive us home to Roseville. Because I was on a cruise I could not make a phone call out. I sent a request to Neumann via website asking to schedule the pick up for the next day and explained that I couldnt talk only text or email. They responded promptly and took care of us. We took a 16 hour flight from Amsterdam to Iceland to San Francisco and sure enough I super friendly driver was there waiting for us.. I also use them every year to rent a Limo Bus to take my kids and friends on a Christmas Light tour. They have always come through for us.. read more

Great service very safe, very attentive to the needs of the group. Felt safe with the driver who was appropriately mast during course of experience. Would definitely use service again! Very reasonably priced as well! read more

Neumann did a great job with their valet service at my daughter's wedding! They were prompt and professional. They even picked people up at their table in our golf cart that couldn't walk that far! We thank you and appreciate helping make our daughter's wedding perfect! read more

Do not use them. Hired them to drive us to a wedding in Nevada City. First, said they were sending a limo and they sent an executive SUV (which in their defense is what was on the estimate - but not what was verbally agreed to.) We went over our time by about 15 minutes and they charged us an extra hour - driver never mentioned we were over on time. Some of our group paid to take an Uber home - driver never offered to drive them when technically, we had another 45 minutes on the clock. When booking, we said we would pay a cash tip - company never mentioned that you had to tip 20%. Driver was fine but not outstanding. He basically chilled for the five hours we were at the wedding - not sure that justifies a 20% tip. Finally, when we called to inquire about a bill that was significantly more than expected - both an admin and John were very snotty on the phone to the person in our group that coordinated. Overall, a very disappointing experience. I would recommend using someone else for sure! read more

I used Neumann for two rides on my wedding day: a limo and a party bus to shuttle the wedding party to different locations during our photography session. The two drivers were very professional, helpful, and patient. The first driver even took me (the bride) a little farther and helped coordinate the timing of my first look with the groom so that we did not see each other early. The booking process was very easy and head-ache free too. On time, reliable, no issues, professional! Thank you! read more

This place is garbage. If I could give them zero stars I would. Tom Greenwood is never there. One of their workers hit my car and they refuse to speak to me or my insurance company. They don't give us their insurance information. read more

I used Neumann to take my group of travelers from the Sacramento area with 4 pick up stops to SFO and back again a couple of weeks later. Buses were on time and drivers friendly and patient. We had a bit of a hiccup on the way out because our driver's fuel card was not working and we had to give him the cash to fuel our bus. Our account was promptly credited and the $ reimbursed. Driver on the return drive was very patient with our delays getting through customs. She was unable to help with loading our bags, bur fortunately we had some men in our group who were able to handle it. Great communication from beginning of booking process until the end of our trip. read more