I was stranded with my son and they were there to tow me within 20 minutes! Recommend them 10/10!read more

I was so happy to have Gordon Hemphill Towing come help me with my tire. AAA gave them the wrong…read morevehicle, and Dee immediately got the right info to get the work done. In the heat of the day, on a Sunday, he kindly answered my questions, and made short work of the change with efficient professionalism. I was very impressed.

They have the best rate in town and never disappointed for towing services.Very polite and fast…read moreresponse..

If we could give them a 0, we would. They had the opportunity to contact us before we arrived to…read morelet us know that the 26ft truck we rented had been turned in reeking throughout of cat piss--even if it had been returned only 15 minutes before we showed up. They still should have called us. We drove 4 hours there to pick up the truck so we could haul a huge insulation load from the supplier from Monroe to Nola. We called their U Haul location, made sure they would have a 26 ft truck. And verified the day before to Donnie's U-Haul we would be there and the importance of the truck, the length of our drive there and back as Monroe was the last supplier location with this particular insulation. We get to their U-Haul, fill out our paperwork, and open the back of the truck before we take off. A cloud of putrid cat piss smell. They have another 26 ft truck parked up front, but we cannot use it as it's for their use locally they tell us. The guy who inspected the truck earlier (nowhere around) didn't notice the urine smell they tell us, even though the front desk receptionist and the owner? who came out acknowledged the smell. No offers to clean or fix the problem. It supposedly just came in, yet the engine wasn't warm but the smell sure was! They pull a few cleaning products out as a feeble offering when we ask if they have anything (after all, they should be professionally cleaning their trucks out between clients/renters), but they are NOT cleaning them. So be aware. They knew, and they rented it to us anyway and didn't tell us before we had signed all the paperwork! They didn't clean, didn't offer to clean, didn't have a back up truck, didn't bother calling us but instead surprised this on us when we were at our most desperate, needing to pick up the load that day, and return back home that day in 4-5 hours. All of our insulation load smells terrible after the hot drive back. How crappy can people be to each other? Our bad I admit for just not walking away. We tried cleaning it out with a urine-neutralizer in the parking lot where we were picking up the load, but it was at best temporary & we were praying it would work. It didn't. After 4 hours closed up on hot roads, even worse than when we first picked it up. The entire load of 50 bales has to be wiped down individually. We couldn't move the bales into the house jobsite due to the acrid, horrid smell. They didn't tell us that we needed to turn in the truck using our cell phone or it wouldn't show as returned. Thank goodness we called the 800 U-Haul to report the issue with the cat piss and get help with what we should do when returning the truck. Good thing we called the 800 number or the reeking truck issue could have been charged against us. And that's when we found out you don't just drop the truck off, but they should have instructed us to return through the U-Haul return truck feature on our phones. If we didn't do that, the truck would not show as returned, and we could have been charged for not returning the truck as well as being charged as the responsible party for the smelly truck cleaning. Kudos to the representative at UHaul who patiently helped out tired, angry drivers standing in a dark parking lot trying to get through the return process on their cell phones. Everyone was very nice. That doesn't cut it. Still so angry today can barely write this. AND who the F&* puts their cats in crates in the back of a hot moving truck?! This entire day was a scene out of a horror comedy gone wrong with crappy scriptwriters (pun not intended).

Called to see if they could move a shed for us. He said yes and would be there in 15 minutes…read more Showed up and had shed moved immediately and efficiently. James was polite and a man of his word. Will definitely be using him again for anything that comes up.

Zero stars. I was charged $1600 to have my tractor trailer towed 4 miles. The driver complained the…read moreentire time about having to come out to tow me. Their dispatcher was also very rude. Did I mention the 8% credit card fee?

Copes is always there when I've needed help. Friendly and…read morecaring no matter what the situation.

came out was suppose to jump my battery. told me it was my starter and it was not their caught and…read morecharged me. I called someone else and they game me a jump start with no problems. They told me it wasn't their problem and would not refund me. PLEASE AVOID THESE SCAMMERS!!!!

Very communicative, friendly, and helpful. The service provider made me feel confident that my…read morevehicle would be taken to correct place, even when I was not present. The address he was given through the third party company I used to find him gave the wrong address, but he informed me of the mistake and made sure to get my vehicle where it was supposed to be. Thank you!

100% good as gold towing company best in customer service and very quick response.I highly…read morerecommend this BUISNESS

I was in the area for work and my transfer case went out in my truck. I callEd Edwards around…read more8:45am. They had a wrecker to pick up my truck 30 minutes away. At 4:10pm the same day my truck was ready, and have not had a single issue. There is places that more time to change oil and rotate tires that they took to replace a transfer case and test drive a vehicle. If I ever have transmission issues again, if possible I will have them do the work!

I picked up my car today at around 1. It had the transmission completely rebuilt. I drove to Target…read more(10 min away) and once I came out of the store, the check engine light was on. Tomorrow is Thanksgiving so I can't bring it in tomorrow but I'm extremely disappointed. Paid $2500 flat for the rebuild. We were going to be charged $2800 but when we went to bring it to a different transmission shop, the owner (I'm assuming) dropped it to $2500. We live within walking distance so we felt it should be okay. I'm hoping this is something minor. I'll comment on this post after I bring the car back. I saw the reviews after my fiancé told him to fix it. I wish I could have seen it sooner. But like I said, I'm hoping for the best.

I took my car in October to get my sunroof replaced and my left passenger window replaced. I just…read moregot it back today January 5. Not pleased due to the fact I was without a vehicle for so long. I think the parts should be ordered and in hand before you take a customers vehicle. The insurance only paid for 30 days for a rental. I was out $600 to use the rental. Went up there to discuss why it is taking so long and to see if they would provide a rental. The owner was of no help and wasn't willing to do anything to resolve the matter. He just said, in a sarcastic manner, what do you want me to do about it?? So no I won't recommend

I took my Nissan Altima to them after someone backed into it, from the start they were…read moreprofessional, courteous & they told me I had nothing to worry about & it was in & out in less then a week, they washed & detailed it & quite frankly it looks better now than it did before, I'd like to thank Brandon Parker & staff for going above & beyond for me & my Nissan Altima.