Never allow your realtor to pick this Title Company to buy or sell a house. You have the right to pick your own Title Company, especially when you are the buyer.
I had a very bad experience with the assistant manager of this company, she was rude, disrespectful, and have no customer service skills, just because I asked a question that she did not know neither the correct answer to it, nor the legal expertise to answer it, and was rushing me to sign the paperwork.
They do not care about you or your legal rights, all they care about is to have you blindly sign documents, and do not give you enough time to review anything.
Take your business where you are valued as a customer, and treated with respect.
By the way you will notice that they have business partnership with All City real estate company, do not fall for that trap, you will end up paying more, and charged extra fees.
Their Job is to research deeds, titles, court orders etc.. but they are lazy and do not even do that, they will ask their client to provide documents when the county clerks office is less than 5 minutes away from their office, and it is their job to perform the research (that's why they charge title research fee).
I am amazed how these incompetent people end up working somewhere and placed in offices for reasons other than education, experience, and skills.
The office is very unfriendly, and you can notice the workers there look like they are walking on egg shells, realtors are not allowed to go in one minute prior to the appointment time, even though there is a waiting area. read more