I cannot praise this company enough! My husband and I have…read morebeen working with them since February of this year - when our first home was being built. Heather is amazing! I have called her multiple times and not once has she made me feel like I was a nuisance and always (always) answered all my questions! Unfortunately, the home we were having built wasn't satisfactory (major structural issues) and when we had to make a choice on what to do next, within hours, Jimmy made sure we were taken care of (at the time Ms. Heather was out of the office). I wouldn't hesitate to work with this company again (if I ever had to), but most importantly I would recommend anyone to them! They have made this entire process smooth, especially when things got a little bumpy! Thank you, SWBC team!

Well... All I will say is: SWBC Mortgage will look out for…read moreyou! I am a U.S.Army Veteran- and after my contract ended/discharge- 10 years later, here I am, interested in purchasing a home. I will HONESTLY say- SWBC has made this experience EXTREMELY PLEASANT!.. The entire staff works together- so I feel confident that I'm in good hands. Their communication is excellent- and they're very professional & informative.-- I'm sure I drove them all crazy with my anxious questions- due to my excitement of purchasing a home for the 1st time); And every time, they assist me with a smile. I'm not sure about other individuals- but I hate being 'out of the loop' when it's dealing with my family & myself.- And as often as SWBC have contacted me, I swear they have my email address & telephone number on speed dial. (Lol)... It's really reassuring to know that I'm in great hands! (*Plus- I was going to go with Veterans United Mortgage- but I'm glad to be working with SWBC... They offered me a slightly lower Interest Rate!-- and every penny counts) Thanks Jimmy, Rhina, Heather, Debbie, Tricia- and the rest of the SWBC family.

Dom Charles, Trey Grubb, and Scottie Campbell were great. I have already recommended them to two…read moreco-workers looking for refinance options, one of which has already started the process and is impressed by their care, knowledge, and promptness. Every email was polite and professional. They got me the rate I wanted and then some, the finance options and then some, and provided a seamless and stress-less experience, and then some.

I've been in the mortgage industries a zillion years ago, but I've never come across the situation…read morethat I found myself in. Thank God Scottie came to the rescue! It was one of those bottom of the 9th with 2 outs kind of situation. Scottie and his team were not only quick to find the solution, but they even pulled out a grand slam and closed us on time! To boot, our loan is fantastic! Y'all if you need someone to perform a miracle, Scottie Campbell is the man. I can't wait until my next purchase or refi with a normal typical situation to see him belt it out of the park! Thank you Scottie!

Laura and her team really helped us out with our home loan. I highly recommend them. They were…read moresuper friendly and helpful, and they got the job done quickly.

BEWARE!!!!! This company sells their loans to a mortgage…read moreservice called Lakeview also known as Loancare. By far the worst service you can imagine.....if you even consider to doing business with all the above you need to RUN!!!! Update 27 March 2019, suit was filed and accept on 14 March 2019. A principal reduction to our mortgage was mysteriously paid on 25 March 2019 for the exact amount as the VA funding fee overcharge. As per DTPA the lawyer fees, court cost and damages still have to be paid. The lawsuit continues.

Monika is by the best realtor there is in Killeen. TRUST ME!!!! IVE DEALT WITH 2 OTHER. WHEN They…read morefound out my husband and I weren't approved for a loan they didn't even bother to help us out. However, Monika made sure we knew when where and how to do everythin. When I tell you she got us everything we wanted in a house and never gave up on me and my family I truly mean it. We spent the better part of a year together. From getting approved for a loan til the time of closing. Even after closing we had questions as first time home buyers she answered them all. A veteran herself, she knows how the VA loan works as well. I only wish I could offer her so much more than a review becuse she truly deserves it!!! Thank you so much Monika.

From the owner: I am a U.S. Army veteran I served 21 years of service, understanding what loyalty; commitment and…read morededication means, now serving as a licensed Real Estate Agent. I am a real Estate Agent who is committed to excellence in meeting my client's needs. I will be devoted to achieving your real estate needs and desires and always considering your best interest.

Lee Roussel helped my mom achieve the American dream! She has been a true blessing to work with…read more This is the very first house my mom gets to call home and I cannot express how grateful I am to Lee for making this process a wonderful experience!! My mom lives in Texas and speaks Korean and I live on the east coast and speak English. Lee interpreted the necessary information to my mom and me so that we were all on the same page. She truly went above and beyond to ensure my mom understood each step of the process. I love how Lee connects to her clients and I cannot thank her enough for making my mom happy in her new home!!!

I have to say, for my first time experience in buying a home, Jenny Lack was absolutely amazing in…read moreso many ways. I have to admit, I was very nervous/intimidated by everything I heard about the home buying process, but once I received my first email from Jenny, I knew I was in good hands. She was very straight forward and told me exactly what I needed to provide her with reasoning behind everything, she would even give me a call to make sure I knew what was needed and how I could obtain those documents. I believe I was able to close on my first house within 3 weeks!! I will always recommend Jenny going forward!

If you want things done the right way go to Merrie Ellis! All of the small ins and outs of home…read morebuying add up, and having the right loan officer and Mortgage company on your side makes a HUGE difference. Ms. Ellis was so responsive and took her time to walk us through everything as first time buyers. Even when there were hiccups during our process she always thinking outside the box and patient with us. She listened and truly cared about us closing on our home. We are so grateful to have found Movement Mortgage and Ms. Ellis. I highly recommend working with Ms. Ellis, you won't be disappointed.

If you're ready to purchase your first (or 10th) home, Merrie is the person to go to. From the…read morefirst moment I spoke to her, I knew this was the right company to work with. She was constantly updating me on the progress of my loan and with other things, like the title company. She is well versed and knowledgable about credit and what to do to ensure your credit gets better. If there was anything I didn't understand during the process, she broke it down for me. What I loved the most is, if I had to bring my son with me to drop off paperwork, she included him when appropriate, to the conversation. She asked him how he was, his opinion on our home, etc....she's very personable and professional. My team was the best and made this process far more enjoyable.

What a great firm to work with! James is amazing broker!. Always responsive and knowledgeable. Most…read moreof all always looking out for his clients best interest and make you feel like family!. True 10- star experience! Best regards, Jim R.

We used Austin Mortgage Associates for our home refinance. This is the 3rd home we've owned, so…read morewe're not babes in the woods. James Copeland worked with us to make the deal happen. He personally took charge of pulling together our paperwork (not handing it off to someone else), making sure we had everything needed and coordinating the process. I asked some fairly tough questions that James handled well. We were evaluating 3 mortgage brokers at the time. The two other brokers were our current mortgage holder and the previous one (who sold the thing). We have no complaints about the other brokers. They all had competitive deals in the new "inflation related" mortgage finance world. James stood out because of his personal energy, his seeming commitment to our story, his willingness to listen, his keeping the process going (and not stagnating at some point), and the fact he was local, not in an office hundreds/thousands of miles away. After the closing I let James know I hadn't received a copy of the appraisal as I should have. I don't know why I hadn't received it earlier (spam folder?) I got one from James 5 minutes later. The other brokers would have gotten a 4 star rating. James Copeland and Austin Mortgage got 5.

27 April 2020 ... the ignorant audacity continues.....today we received an unwanted solicitation…read morevia telephone call with the the offer to refinance. Well let me be frank, their interest rate is not good at all and we already refinanced to another credible lender who offered good rates and no sale of private information to third party solicitors. Is this agent really that bold in her carelessness and ignorance or does she take joy in harassing people over and over after being told endlessly not to? Would a lawsuit for wrongdoing not shy one away from this kind of behavior? You want bad rates, careless customer service, your information sold to harassing prospectors, your loan sold to a horrible service company? Than by all means this is the one you were looking for! You want good credible business, with values and ethics than DO NOT do business with Fairway!!!

I would give ZERO stars if I could! Worst customer service ever!! Find a better lender! They just…read morewant your money & throw in BS to make it seem like you're getting a discount but you end up paying MORE!

Let me start by saying this bank is lacking customer service. The banks offers products and…read moreservices that only benefit the bank's profitability. One factor they fail to understand is that the consumers are the ones whom drive their business. Customers' money is whom other customers' borrow from. They make money from someone else's bank account..Thru loans and interest rates, that is how they make their money. The employees seemed bother when approached, no uniformity-passed around to different department when ask a question, and finally, the wrinkled faced, chain smoker president of the bank was extremely arrogant and wore his rank around his shoulder like as if he's the king of the place. The worst part, he wreaked with cigarette odor. Not very friendly and felt intimadating. Would not recommend banking with this branch.