Sales rep made promises and quoted prices that were not what was actually in the contract. Company is very versed on executing the fine print in the contract that is written very vaguely. System is very fragile, no documentation is made on the set up configuration. Needed to hire an IT staff to help get our router configured. When the system went down (because we moved the desk our router was on) went through 3 support techs who could not help to get the system back up. They continued billing long after the system went down and services stopped and refused to port over phone numbers to new phone company due to a "past due" bill for the months we didn't receive service. In addition, they assessed a $8,666 early termination fee. They lack in providing service to current customers, but as soon as I brought up cancellation, they knew exactly what to to and even laughed at me suggesting I think long and hard about it. My business phone lines have been down for over 6 weeks and they refuse to port them over. read more