Well rounded selection and people are very friendly. At one point arrived late and door was…read morelocked. They saw me from the parking lot and reopened.

This place has an awesome selection of tobacco products and the staff are always really friendly…read more It's always very clean and has what I am looking for.

Such a quiet little place. Friendly and helpful. I'll be back soon, even though I shouldn't.read more

Cool little shop. They seem sorta new or changed ownership. Had a short visit while driving through…read moreFranklin. I got to speak a little at length with the owner, who seems happily involved in the community, but has also bore some bad feedback from the locals as well., simply because its a smoke shop in their quaint town. (if you want to say quaint- haha) Parking in the behind of the street store front shops is available or parking right on the street. It can be busy so scope well in this congested area. But overall they had a decent selection of vape pens, glass and accessories. I suggested local glass artists be featured and not the bulk china glass so much, but I understand why smoke shops have that type of inventory. They have a long way to go, but this is surely an improvement for available smoking.cannabis and vape materials in the area, because there really aren't any between the south shore and central mass. I did however notice the legal CBD medibles in short short suply there - Kudos for getting on that now, its legal in all 50 states, and its efforts like these that make a robust argument for the use of legal cannabis. I'll head back there soon and try to boost their Instagram presence!!

Elite Vape is outstanding! they are very proper. They're very knowledgeable as well they take care…read moreof their customers they are not rude which is a plus for individuals that want to learn knowledge about what they are using for equipment and eJuice when they purchase the the store is a comfortable atmosphere the minute you walk in the door you can tell a load come off your shoulders it's like walking into an airplane Hangar that's how big the store is they have high quality mods high quality e-juice inexpensive prices they also have CBD products. They also follow proper protocol when e-juice expires they take it off the shelf they don't leave it on the Shelf and try to sell it for cheaper deal like by 2 60ml for $30 or 2 100 ml for $40 they always have fresh e-juice out of all the stores in Franklin Mass Elite Vapor personally as my favorite I like to say thank you to Elite Vapor for opening a store that the public can trust and a town that I call home Franklin Mass thank you

From the owner: Established in 2012, Elite Vapor has been introducing the best quality electronic cigarette to New…read moreEngland. They offer the best selection of authentic mechanical mods atomizers, tanks, coils, drip tips, mods, and much more. Carrying over 100 flavors of juice spanning over 40 premium juice lines along with our own locally made juice. All the juices we carry are USA made and our inventory is constantly growing. We put our best effort into stocking our shelves with the most popular, highly sought after juices from the biggest names in the industry. As always at Elite Vapor, you are welcome to try all of these juices out at our tasting bar before purchasing so you are sure you are buying a juice you will enjoy. Want bigger clouds? Elite Vapor can set you up. With all the tools needed to help you chase the clouds you found the best place locally to come and either learn or fine tune your builds. We will sit down and show you how to build coils and setup drippers, genesis style atomizers, and kayfun style atomizers. If you've heard about it we've done it. If you want to learn how to do it, we are happy to help you out hands on.

Got lots of education from staff on the products and helpful to find something to alleviate…read morecigarette nicotine cravings

Often out of product. Prices not competitive. Always open late or not at all. Place is just…read moreseemingly in perpetual disarray. Stopped going. Sad when people have the luxury of owning their own business then put in a D minus effort. You're losing so much business it's sad. Wake up.

The person being the counter greeted me with a genuine smile and a nice hello. The store didn't…read morehave what I needed, but she was very helpful and suggested alternatives. This is less a reflection of their selection and more an indication of how difficult it was to find what I had in mind. I felt the prices were reasonable and I was happy I went out of my way to come here.

Reliable service from the get go, right when I walked in, wide selection of glass pieces for all…read moreneeds!! Found the perfect pipe for my wife and even got a slim key vape for myself lol. James was very helpful and intuitive about every product and was able to answer all my questions. Definitely recommend and will be back again!!

They've got a great cigar humidor room. Danny at the front…read moredesk is excellent on cigar selection. In great sales Value too. Which way I go there every week.

I went in and bought a box of cigars for $29. I asked for matches and he said "No Matches, buy…read morelighter for $2". 1 st time I purchased cigars and didn't get matches. I've spent less on cigars and Always was given a pack of matches. Wonder what else he is selling? He doesn't care about taking care of his customers spending $29.

By far the sleaziest most dishonest business I've encountered. Sold me a junk vape broken out of…read morethe box and would not allow me to return or exchange the item. Spoke to the store for half an hour on the phone before going in to make an exchange only to be told that only the "employee that sold it could exchange it" which they didn't say on the phone and then said they were out of stock. Emailed the owner to try to get this straightened out and got no response. STAY FAR AWAY they will screw you if they get the chance.

Yo Hayley is the shit, I went in there yesterday, and she helped me find the best vape juice…read more Didn't know what the hell I was looking for and she's helpful as shit every time I go in there. But I was kinda sad she wasn't there on Monday because the guy I talked to wasn't very helpful and ignored the fact I was there. But I have it another shot and this is by far the best customer service I've ever received in a vape shop. Keep her around!!!

I called and was told their cheapest quarter was $35. I went there two days later and was told it…read morewas $72.50. So I bought a joint and paid just under 20% in tax even though I paid cash, smaller joint than other places I've gone. No one there cared about my problem, just said it must have been a guy that wasn't there that quoted me the price. Refused to stand behind what he told me as a price. Horrible place, highest prices by far, smallest joint

I come here because it's on my way from work. Prices seem better then most places. Also if your in…read morethe cannabis industry they do industry discounts not to many dispensaries around do that. This is always the spot to swing by after a long night at works

I can't speak enough about Brandon and Abdul. If I'm saying his name right they are so phenomenal…read moreBrandon the first time I went there he took him tell me about the different varieties and he was very helpful today I went back and I met a duel his fellow coworker I guess and they both were phenomenal. I know I mentioned this to their manager, but I'm gonna say it again I think they deserve a raise and I think they deserve a promotion Because they did such a phenomenal job. I gave these workers 10 out of 10 if I could go higher, I would great job Brandon and Abdul. and they let me know my opinion mattered that my value was very important to them and such a great place.

Simply put, they don't have morals and don't do the right thing. I bought two disposable vapes. The…read moreclerk made an innocent mistake and sold me the wrong product (no big deal, mistakes happen), he put a cart in my bag rather than a disposable vape. But by the time I went to open and use the vape, a few days had passed and I lost the receipt. I understand they have their return policy. But I asked for a specific product and they sold me something different that I did not want and could not use. I figured it would be a simple enough fix, just give the customer what they pay for and everyone will be on their way. But the clerk refused. He implied I asked for the wrong product. I didn't, I know what I come for. His only option he offered me was to buy more products from the store so that I would be able to use the cart that I never asked for. Since they wouldn't let me return it, I had no use for it and offered if any of the employees wanted to keep it for their personal use. They weren't allowed to, understandable. He said they will need to destroy it if I left it at the store...ok sir, do what you want with it, I'll leave it. But then the employee got a little zesty and scoffed "you're gonna turn down free weed?" No Joint Operations, it wasn't free, I paid for it. Simple story short. Go to other shops, DO NOT shop here. If an employee makes a mistake, just make it right for the customer. Simple enough. But to the employee with the backwards hat and the beard... let your boss know that you saved him $35. But you also lost him one frequent customer and a bad review in Yelp.