I've been a customer for at least a couple of years. I have mixed feelings on their product because…read morethey do get in things from some of the better growers like Tower Three, but they don't offer medical patient service and their prices are always on the high side. In terms of the shop itself, it's unfortunately basically a clone of most other dispos - almost like there is one decorator/blueprint that most of them use. So differentiating has to be with product and service. On the actual products, it's been very hit or miss with the freshness on purchases, which I've talked to people at the store before about. On service - they, like SO many other dispos, use dutchie for the online storefront and ordering, and I HATE dutchie. It's difficult and inflexible to use (Can I just look for all products from Tower Three? Nope! I have to pick a particular product then start filtering by brand. Can I get super easy access to a brand filter and choose all of my preferred brands at once THEN look at the listings? Nope! It's going to re-paint the screen with each.single.checkbox.I.click). Dutchie leads me back to the service part - I've had tons of problems with their system over the years with different dispos, but on my last 2-3 visits to Botera I've been unexpectedly told there is a problem with their payment system. The last time, I was met at the front by a not friendly person who just said "ATMs down, cash only, there is an ATM inside" and wasn't happy when I mentioned on previous visits I was told about the same problems and that they would be temporary. Look, it's not my problem if Dispo's or Dutchie has issues to hash out with the debit card networks - if your system is down, just announce it with a dismissable banner on your website and maybe even on the front door. Don't make me waste my time coming down there, and no, I'm not going to use a random ATM in a dispo. I really disliked the front receptionist's attitude so I'm taking a break from Botera for a while. My backup suggestion is to go visit High Hopes in Mendon, probably 10 minutes away.

The workers could be a bit friendlier, gave it many chances and will continue to avoid this place.read more

Great prices, great product, great staff. There's countless things I can say about this company and…read moreJDM their sister-store.

I got a cartridge from there that didn't do the effect I expected. It wasn't the best but thats not…read morethe dispensaries fault necessarily. So a maybe because I havent tried anything else so far:)

Crappy company quick to take your money but no help when needed. They can not help you with…read moreanything other than taking your money. I literally had to tell them to stop calling and emailing me after I asked for a refund. DONT CALL ME ANYMORE! DONT EMAIL ME EITHER!

Used to be good . No more though . When the state drops their fee the canna care docs just added it…read moreto their own fee so they can keep it at 150 when the other places in ct only charge 45 . And they dont do anything . You stilll have to register yourself with the state . Just call the online place 45.00 bucks instead . I figured because that would be easier , but they just tell you to do it yourself and if something goes wrong they will tell YOU TO CALL THE STATE . Then if its still wrong and have not been able to get it because of whatever reason there is no refund and there is no where to go because they do not have any open store front to walk into . Its just not needed anymore and its nothing but a rip off

A lot of variety and staff is very knowledgeable and helpful with finding what you're looking for!…read moreYou can also order ahead and pickup

Drove 40 minutes to get product i heard was really good. Patrick Lied straight to my face and said…read morethey had none in stock. This had happened before at this location, so i decided to call and see if they would say they had the product over the phone. To My shock, it was Patrick on the phone saying they did have the product. Called back twice just to make sure, then called back and got his name and sent a complaint. Im extra hurt because i ALWAYS tip my budtenders at uxbridge and Hopedale location just to be treated like this... :( If Carolines decides to respond to my email and make this right, i Will remove this honest review. Until then, Do not tip these greedy people who save the good deals for themselves. If im mistaken, its Repeated Incompetence at best. Hate to be the person to leave a bad review but i dont want anyone else to be Bait and switched like i have been,

I called and was told their cheapest quarter was $35. I went there two days later and was told it…read morewas $72.50. So I bought a joint and paid just under 20% in tax even though I paid cash, smaller joint than other places I've gone. No one there cared about my problem, just said it must have been a guy that wasn't there that quoted me the price. Refused to stand behind what he told me as a price. Horrible place, highest prices by far, smallest joint

I come here because it's on my way from work. Prices seem better then most places. Also if your in…read morethe cannabis industry they do industry discounts not to many dispensaries around do that. This is always the spot to swing by after a long night at works

Wax Consontrate 1.0 Gram metal "seal" was open and the Wax looked like it had been scrapped out of…read morethe glass container. So I purchased a scale and Yes it was only .4 gram not even half a Gram. I purchased at the end of the day and it looks like I was the unlucky patient who's prescription was OPENED and STOLEN from. Not just money taken... my PRESCRIPTION POINTS WHERE STOLEN. 1/26/2025 SAN JOSE BLVD JAX FL .

The problem I have with these people they are always giving deals away to their medical patients…read morewhile us adult use gets minimal deals compared to the medical patients who don't even have to pay a tax like us adult use does. I looked up the medical use and they are charging them 30.00 dollars per eight on all flowers while we adult use are paying 45.00 per eight. Why not give us Adult Use the same deals you are giving your medical marijuana patients?

If I could give this place 10 stars I would. They are the friendliest group of staff. Always…read morethere to help with your needs wants and will explain whatever you need explanation to. I have places closer to my home, but I will not go anywhere else.

Just left this establishment, and I won't be back. This was my first time here, and the girl who…read morehelped us was rude and made us feel rushed. We were trying to look at the menu and figure things out, but she kept sighing and acting like we were taking too long. We weren't even there for five minutes. Ridiculous. This was at 7:17. Pm. Register 3 - tray 1

Sam is the best my first time and I didn't know what to get she took the time to explain the…read moredifferent products and answer all my questions. Plus she's cute Pat

Marijuana is listed with THC a and THC if you learn to figure out what the correct THC amount is…read moreyou basically buying hemp the numbers are so low once you know what you're looking for basically buying hemp which has no THC value at all that's why they can sell it in states where marijuana is legal

In town from a state that is not legal recreationally. We were "nervous" having never done this…read more They made it SO easy!! Ordered online while at breakfast, and it was ready within the hour. A Big place within walking distance of the main attractions. If you know parking is in Salem in October, this is HUGE!! We were greeted by super-friendly staff, and left within minutes with our precious package No question that this would be our first stop when visiting again. Do not feel intimidated.

Visited Salem for the first time today. It was a pleasure. The budtender at the medical register…read morewas funny and helpful. She mentioned some products I hadn't tried and gave me a good primer on tinctures. I'm medical so the discounts are nice but I really liked your vibe. Oh and get rid of the volcano and get some decent Stortz stuff in. I always need dosing capsules

Well rounded selection and people are very friendly. At one point arrived late and door was…read morelocked. They saw me from the parking lot and reopened.

This place has an awesome selection of tobacco products and the staff are always really friendly…read more It's always very clean and has what I am looking for.