I have shopped here weekly for probably the past year or longer and the new person at the door is…read moreawful and very disrespectful. He said today there is a new policy and my cracked lic is not valid. I will never return as he told me there not effected if return as a customer. Felt totally disrespected and will never return.

Had my first experiance at High hopes yesturday! The ambience of the shop was awesome and Mitchell…read morewas a great help in assisting me. Very knowledgeable and I will be coming back again soon.

I used to love this place. Been going downhill ever since. The big old dude at the front door is…read moreso miserable. Never ever ever friendly or responsive. Everyone just seems so ho hum lately. The OG employees are all gone. Caroline seems to be more concerned with her face being on everything than paying her employees well or maintaining a decent work environment. Way too many great dispensaries in every town.

A lot of variety and staff is very knowledgeable and helpful with finding what you're looking for!…read moreYou can also order ahead and pickup

Paid $20 for a nice 1/8th and got another 1/8th for $1…read more That deal may not last but $20 was already a good deal on a 29% thc sativa. Guy at the front desk was helpful as well.

From the owner: Great Selection of Cannabis Products. Lowest Prices in the Area. A must visit store for…read moreunbelievable prices. Exclusive hours Exclusive prices for all of our customers!

Firat time in the year that I have been soliciting this dispensary that I left disappointed. Placed…read moremy order online (as I usually do) - got my order confirmation - but when I got there not only was my order incorrect but all the prices were different (higher!). No explaination from the staff as to order was incorrect nor the discrepancy in price - just told to pay the higher price (shouldn't a business honor the prices quoted by the system/representative?).

Sugar lemon grass lo mein 1g fire all day an the GMO 1g super gas . Best concentrates around…read morefriendly clean environment

I called and was told their cheapest quarter was $35. I went there two days later and was told it…read morewas $72.50. So I bought a joint and paid just under 20% in tax even though I paid cash, smaller joint than other places I've gone. No one there cared about my problem, just said it must have been a guy that wasn't there that quoted me the price. Refused to stand behind what he told me as a price. Horrible place, highest prices by far, smallest joint

I come here because it's on my way from work. Prices seem better then most places. Also if your in…read morethe cannabis industry they do industry discounts not to many dispensaries around do that. This is always the spot to swing by after a long night at works

Great place. Well run. Front desk people could be a little more polite and friendly though…read more Great selection. Easy online ordering. Fair prices.

I've been a customer for at least a couple of years. I have mixed feelings on their product because…read morethey do get in things from some of the better growers like Tower Three, but they don't offer medical patient service and their prices are always on the high side. In terms of the shop itself, it's unfortunately basically a clone of most other dispos - almost like there is one decorator/blueprint that most of them use. So differentiating has to be with product and service. On the actual products, it's been very hit or miss with the freshness on purchases, which I've talked to people at the store before about. On service - they, like SO many other dispos, use dutchie for the online storefront and ordering, and I HATE dutchie. It's difficult and inflexible to use (Can I just look for all products from Tower Three? Nope! I have to pick a particular product then start filtering by brand. Can I get super easy access to a brand filter and choose all of my preferred brands at once THEN look at the listings? Nope! It's going to re-paint the screen with each.single.checkbox.I.click). Dutchie leads me back to the service part - I've had tons of problems with their system over the years with different dispos, but on my last 2-3 visits to Botera I've been unexpectedly told there is a problem with their payment system. The last time, I was met at the front by a not friendly person who just said "ATMs down, cash only, there is an ATM inside" and wasn't happy when I mentioned on previous visits I was told about the same problems and that they would be temporary. Look, it's not my problem if Dispo's or Dutchie has issues to hash out with the debit card networks - if your system is down, just announce it with a dismissable banner on your website and maybe even on the front door. Don't make me waste my time coming down there, and no, I'm not going to use a random ATM in a dispo. I really disliked the front receptionist's attitude so I'm taking a break from Botera for a while. My backup suggestion is to go visit High Hopes in Mendon, probably 10 minutes away.

Wax Consontrate 1.0 Gram metal "seal" was open and the Wax looked like it had been scrapped out of…read morethe glass container. So I purchased a scale and Yes it was only .4 gram not even half a Gram. I purchased at the end of the day and it looks like I was the unlucky patient who's prescription was OPENED and STOLEN from. Not just money taken... my PRESCRIPTION POINTS WHERE STOLEN. 1/26/2025 SAN JOSE BLVD JAX FL .

The problem I have with these people they are always giving deals away to their medical patients…read morewhile us adult use gets minimal deals compared to the medical patients who don't even have to pay a tax like us adult use does. I looked up the medical use and they are charging them 30.00 dollars per eight on all flowers while we adult use are paying 45.00 per eight. Why not give us Adult Use the same deals you are giving your medical marijuana patients?

When i started looking into med pot Drs during the pandemic i have to admit, it was pretty daunting…read moretrying to figure out who was the right one to go with. Thankfully i came across Dr Caplan and CED clinic who actually called and set up an appt with me after 10pm on a weeknight immediately following my visit to their site on a whim. Not only is Dr Caplan one the most knowledgeable medical marijuana doctors in the field for adults and children (special cases only) he also offers a bevy information including what dispensaries offer deals to new patients and where to go discounts when you renew not to mention courses on growing your own medicine! When i returned on for my first renewal i complained to Dr Caplan that i was exceeding my 10 ounce limit too quickly due to the stringent rules regarding concentrates (5 grams is equal to 28 grams of flower) and he doubled my allotment and since then i havent come close to needing to go out of state or to the gray market to get the medicine i need. Im about to return for my 3rd yr with CED and Dr Caplan, if you need comprehensive care for your med pot needs, there is no one better for the job!

Excellence in care! Truly the best of the best. You don't just get medical clearance, you get…read morehelpful information and advice on how (and when and which) to use products. The registration system is a well build machine and saves you so much time!!! Thank you.

Very fast in and out service. Tony showed exemplary customer service. Tony was very knowledgeable…read moreand gave great recommendations. The product was good and the price was decent for a dispensary. I recommend this place over Good Chem and Deim. Only negative is the young lady at the front desk today seemed lost and unsure of how to log people in. Last time I came in she also didn't know anything about the flower or concentrate products. Maybe Tony should train her?

I buy sativa prerolls. Nearly every time I purchase a product that Resinate claims online to be…read more "sativa" or "sativa-hybrid" I see by the label, once I'm home, that they're all just hybrids. A few were indica-leaning. None were even sativa-leaning. That's straight up lying to customers. Also, many of their pre-rolls are so loose they're not smokable as joints. I find that many bud tenders completely ignore customers and talk amongst themselves, then treat those customers like we're stupid. Lying to customers about strains has to go against the CCC . When I brought back a joint to let them know that the 5 I bought were all too loose, AND hybrids that weren't even sativa-leaning as claimed, they treated me like garbage, made me wait while they helped other customers, just to respond 'too bad, so sad '. l mentioned that they were misrepresenting the product and the budtender literally yelled "All the joints are hybrid! There's no such thing as all or nothing!!" It was mortifying. She told me nothing I didn't already know. This is why I will never go back to Resinate. If lying to customers is a CCC violation then I'll be reporting them as well.

This morning I tried to return a defective vape. They refused to honor their own product and…read morewouldn't replace it at first. The device lasted only a week, despite being advertised as 45,000 puffs. He didn't care at all. Instead, he insulted me and acted like I was trying to scam him. I'm 76 years old, a cancer survivor, and a retired businessman -- I wasn't trying to fool anyone. His attitude was offensive. He eventually replaced the vape, but I will never do business there again. If a store can't stand behind the products they sell, then there's no reason for me to shop there. To make matters worse, he took video of me even though I'm disabled and posed no threat whatsoever. Yes, I let him have it verbally, and I told him I would go to the chamber of commerce and file a complaint. If their product is defective, don't expect these people to do the right thing. I've never dealt with a store that refuses to stand behind what they sell in my entire life. I'm absolutely serious. If I dealt with the owner, today, that's not how you treat a customer and to work on his attitude and customer service.

Owner was friendly and knowledgeable. Clean store. Had inventory. I will come back again.read more