Dr Kristyn Kuppek & Jordyn came to my house today and were wonderful. They were very attentive and…read morelistened to everything I had to say. They examined my dog Jaeger, 15+, and did a great job. They provided good care recommendations and were very genuine. Highly recommend.

This has been our go to Vet probably at least since 2018/2019 and definitely all through Covid. We…read morehad switched from another local Vet as we found the pricea creeping and it was something that we just couldn't afford to pay in the long run. I'm almost getting to this point with PCV however, pricing seems to creep a bit. It's generally pretty easy to get an appointment. I generally have one with a tech. The male tech with the beard:mustache I believe is super friendly and nice. Seems very caring with the pets. Front desk staff overall is also very nice. Parking can be a little wonky right out directly in front of the business but there's some spots away that you can just walk within 30 seconds. Overall seems clean and sanitized in general.

I wanted to take the time to leave a glowing review for Dr. Berschauer and his staff…read more We came into Healing Hearts around 8pm on 8/8 to unexpectedly say goodbye to our family dog, who had been with us for 13 years. I was devastated at the possibility that this was going to be the outcome, and Dr. Berschauer and his staff made the pain of losing a pet and all of the emotions that came with it feel just a tiny bit more bearable. Their bedside manner, the way they treated us, and especially the way they treated our dog meant so much to us. Moments like these are incredibly hard, and I'm just so thankful that this was the place we chose to go, even though there were other facilities much closer to us. We never felt rushed & Dr. Berschauer took the time to make sure we understood why he believed it was the right decision given our dog's physical state and the pain he was in. His kind words and the way the entire staff cared for us made it feel like such a peaceful transition for our dog. We left obviously heartbroken and incredibly emotional, but also at peace knowing that he was surrounded by us and was able to take his last breath peacefully. It never felt clinical or like we were just in a room waiting for something awful to happen. They gave us the time and space to say goodbye. Thank you so much to Dr. Berschauer and your entire staff. It meant more to us than you probably realize to have that time with him and to be there when he took his last breath. We will always be grateful for the kindness you showed our family during one of the hardest moments we've ever had.

Every ER, including a veterinary ER is expected to have a long delay…read more However... Waited for 2 hours with little to no acknowledgment of being there. There were just a few others there and all were equally upset. Our animal was is so much pain, and we didn't know why. We found them online through Maps and were a little hesitant due to the low reviews... I do understand now we will not be returning. We went to Animal Emergency of South Orange County. They were also busy but treated us with kindness, professionalism, and care. Their review is much different this evening. Compassion and care go a long way... Especially when a family member is hurt.

I have been bringing my dog here for over a year, ever since he was diagnosed with…read morediscospondylitis. From the very beginning, Dr. Robles has provided attentive, compassionate care, along with excellent follow-up and ongoing support throughout Cory's recovery. When Cory first became ill, he couldn't walk and another emergency veterinary hospital had recommended surgery after what we later learned was an incorrect diagnosis. Thanks to Dr. Robles' expertise, she identified the underlying cause, prescribed the appropriate treatment, and gave us hope. With her care and treatment plan, Cory regained his ability to walk, and we were able to avoid unnecessary surgery. My experience here has been nothing short of amazing. The entire staff is incredibly kind, compassionate, and supportive, especially toward my 11-year-old senior Chihuahua, Cory. Whenever I have questions about his medications, refills, or follow-up care, everyone is always patient, responsive, and genuinely willing to help. I have yet to find another veterinary office that provides this level of care and communication. At today's follow-up appointment, I was worried that Cory's spinal infection had returned because he had become weaker and his mobility had declined. After a thorough examination, the team discovered a lump near his mouth and recommended that I follow up with his primary veterinarian, as it may be contributing to his decreased appetite. I truly appreciate how thorough they are and that they always look beyond the obvious to make sure nothing is overlooked. Dr. Robles and the entire team consistently go above and beyond for Cory. Their kindness, dedication, and genuine compassion have meant the world to both of us throughout this journey. Thank you, Dr. Robles and the entire team, for everything you have done for Cory. You truly are doing God's work, and I will always be grateful for the exceptional care, support, and compassion you have shown us.

Long overdue review of the incredible experience i had from Dr Philip Schissler and entire staff at…read morethis facility. 1/27/26 my 3yr old Frenchie suddenly showed signs of IVDD. She was in pain and we didn't know how to help her. Within days she was unable to walk. Our local vet in Riverside had recommended this place. I was so grief struck that i didn't knw what to do or who to trust w my Sasha. I called, and got a same day appointment. Every staff member that we encountered from the ladies at the front desk to the assistants that roomed us to the wonderful doctor were absolutely top notch. They made me feel at ease at such a hard time. I have NEVER left my pup anywhere but i felt comfortable doing so here. Sasha had surgery the same day. This was the best decision i have ever made. I want to thank everyone that helped us. I wholeheartedly would recommend this facility to anyone that has a fur baby going thru IVDD. My Sasha is back to herself again, running on her favorite dog beach without any problems. Thank you all so much!!

There's an exhaustion particular to loving something that can't explain its own pain. That was…read moreLeonardo. We struggled through a condition that kept disguising itself until it was finally unmasked as entropion, an inward-rolling eyelid so easily mistaken for infection. I felt like Sisyphus, and the boulder was this problem. It got heavier, and I couldn't abandon the struggle. That daily weight forged a bond, so much so that when we finally reached the top of the mountain, nothing felt surreal. Everything faded back into our days of sweat, the way mountain fog absorbs the grander view in detail. And then came the emptiness. The strange abandonment of having nothing left to fight for. Until Leonardo climbed onto my chest, dug his head into me, and frolicked the way he always has, except this time, I'm certain he was thankful. The grandest thing I could have imagined. Cats most definitely whisper. And when you're most receptive, they speak the most enormous truths. Dr. Soheil Shah, looking at his eye in this picture, your artistry is clear to me. It will fade on the outside. Not for me.

Dr. Shah is one of the best animal doctors there is, and the hospital is well staffed and well…read moreequipped to manage medical care for pets. I highly recommend Dr Shah and Niguel Animal Care Center. I've been bringing my pet here to Dr Shah for many years.

Dr.Goldstein is caring and compassionate, he responded immediately, when I called him about my 11…read moreyear old Pug who began panting and appeared she was having heat exhaustion or an anxiety situation. She had never experienced this before, so I was concerned. He asked me to send him the video of her behavior, After viewing it he then had me come over to his home office immediately, where he treated her with great care. His follow up care has been remarkable. He is my first call when I have questions about her care. He is affordable and accommodates you and your pet with the utmost urgency. Shelli L

This was my first visit to Dr Goldstein and finally a great doctor with so much knowledge and very…read morereasonable my pet loved this guy and he will come to your home or can go to his and you'll be very happy.

What a wonderful resource to have a professional facility and a caring staffing available 24…read morehours/7 days a week, to serve our community's pets and their family members. VMSG located in San Juan Capistrano really understands how traumatic these unfortunate visits could be and they take everything into consideration. We had to bring our Cavalier King Charles in for 24 hour emergency visit around 1 am. We called ahead as they recommend, they answered, and upon arrival the staff was waiting for us, ready to take her right into treatment. The doctors and especially the front desk staff member, Lynne, kept us updated with the treatment process and prognosis and explained all of our options with caring and compassion. Lynne was very good at answering all of our questions and concerns allowing us to make the right decisions at the right time. We're very grateful that we were able to take our little loved one home afterwards to recover. This is a complete facility with all Diagnostics being performed on site including the CVCA Cardiology clinic next door. They provide clean restroom, beverages and even snacks in their waiting area for the family members.

I cannot say enough about the team at VMSG-OC. My 7 year old, 5 lb Yorkie Leo was rushed in on a…read moreSunday afternoon with severe HGE and septic shock... his blood pressure was so low when we got there they couldn't even draw blood. I was preparing for the worst. 4 days in the ICU, a plasma transfusion, around the clock fluids, pressors to keep his BP up, and a whole pharmacy of meds later... he is HOME and recovering great. They told me his kidney levels were dangerously high on intake and by discharge they were completely normal. I still can't believe it. Special shoutout to Dr. Seo who was working the day Leo was at his worst. He called me Monday afternoon to tell me to come in because Leo was deteriorating. I will never forget that conversation. He fought for my dog when I genuinely thought we were saying goodbye. And to Dr. O'Donnell who oversaw his recovery and gave me incredibly clear, honest updates the entire time, even when the news was hard to hear. They were transparent every step of the way, gave me itemized estimates before each new day. If your pet is having an emergency and you're in OC, go here. They have a board certified critical care specialist on staff (not every ER does) and it makes all the difference for cases like Leo's. Forever grateful to this team. They gave me my boy back.

This is long overdue, but I wanted to write about our experience with Dr. Audrey Clifton. She made…read moreour experience putting our dog down the best experience we could imagine during such a very difficult time. I had made an appointment with another veterinarian to come out, but they called the same morning and canceled due to the doctor being sick. Dr. Clifton was one of the vets they recommended. I was so thankful when she called me back and was able to make it the same day on such short notice. She was a lifesaver. I didn't know if our dog would make it another night and we did not want him going to the vets office where he always has high anxiety. She was so compassionate, so gentle with our Ace, you could just feel her love for animals. My mom didn't even want to be in the room, but once she saw how caring Audrey was she decided to stay. She made us feel comfortable and took her time to explain everything. She is amazing! I have recommended her many times and would use her services again.

When I think about our experience with Audrey, I get a painful pit in my stomach…read more The hardest thing to do as a pet parent is to make the decision to say goodbye. The pain is indescribable. And to have a vet show NO compassion, NO empathy, and be completely unprofessional and rude made this painful day even more agonizing. I have never had an experience like this with a vet, let alone with one coming to put an animal to rest. We have had to say goodbye to many beloved pets in our family and have had some of the most caring, loving vets help us through it. Audrey could not be farther from that. After the primary vet told us it was time to say goodbye, my aunt made calls to find someone available to come to the house. Audrey said she would be coming back home from a trip that day and we were on her way. By the time she arrived, we were all there, friends and family, in tears, trying to give as much love as we could to our precious fur baby. Audrey walked in, sat down, and immediately started taking out her supplies and seemed so rushed. My aunt started to share how hard this is for her and how scared she was. Audrey responded by saying things like "what's the other option? Spending tens of thousands of dollars at the hospital?" And went on with a rehearsed speech that sounded almost like a lecture. Her coldness could be felt by all of us. She did not say his name once. Did not examine him. Just continued to take out her supplies and rushing through the process. My aunt then asked about the process and the memorial keepsakes we could have, and Audrey seemed even more annoyed. We were in shock. Her attitude was so evident like a dark cloud in the room. So my aunt, who was experiencing one of the hardest days of her life, had to ask Audrey if SHE was ok. Audrey scoffed and said "You knew what time I would be getting here, I thought you would be ready." We were even more shocked. Trying to explain we just wanted to have the experience we were expecting and have had with other vets when we say goodbye- a compassionate and loving, personal experience. Because Audrey seemed to not understand how hard this was for us, my mom even added that our grandma was in the hospital and things are just so hard. Audrey's response was "yeah well we are all going through things. I just drove 8 hours. Do you want me to do this or not?" SHOCKED. Why did she agree to come here if she wasn't capable of giving us the time and compassion any family would need? We were all looking at each other in disbelief, and without a word Audrey packed up her things, walked out and slammed our door! So cruel. She abandoned a patient in need of care, prolonging his suffering. She abandoned a broken family. Thankfully, he made it through the night and we were able to make appointment for the next morning with the most caring, kind, compassionate, gentle vet that made the transition as beautiful as she could. She asked about him, his personality, his life. Did a full exam before confirming that we were making the right decision to say goodbye. She spent time with us after he crossed rainbow bridge to do paw prints & clay prints, and keep fur clippings. This is one of the hardest reviews I've ever had to write because of the pain Audrey caused our family and precious cat. There are other options out there.

This review is long overdue as our staffie passed away a few years ago. We have the unfortunate…read moresituation having to deal with our dog being diagnosed with lymphoma but fortunate enough to find VCG and dr. Julie. Dr. Julie is amazing as she truly showed the utmost care towards her patients. If your loved ones are diagnosed with cancer and need to undergo treatment you can rest assured that your fur babies will have the best care they truly deserve with VCG. The treatments cost a lot of money but we believe that we received the best care possible with good quality of life. The hardest part would be the decision making part when the treatment is no longer working, and this is where dr. Julie's experience and expertise helped guide us to make the best decision for our fur baby. Thank you dr. Julie and the entire VCG staff for the love and care you provided. Keep up the great work and have a wonderful day!

Still not sure what to think of this place: The first visit was promising- the Dr sounded hopeful…read moreand explained the treatment plan going forward. The second visit a week later was..weird. Our dog hadn't responded great to the meds and the Dr just kinda threw into the conversation what his cancer came back as... I would have appreciated more detail into his physical that day as I believe his breathing was labored and he had a temp running. My husband left a message later to let them know we put him down a day after his last visit bc he was having more trouble breathing and we haven't heard from them at all.