Avoid at all costs! I'm done with them. They have deceptive billing practices. I got my cleaning done a few weeks ago and the receptionist told me I didn't owe any copays because it covered by my insurance. I just received a bill for $96! This happens every time. I pay the full copay thats due and then get a surprise bill in the mail a few weeks later including $5. Don't go here unless you enjoy giving your money away. read more

I was placed on a waiting list to get my teeth cleaned the beginning of June I have reach out several times with no response. I have been a patient since they took over the Dental Comfort Zone that was owned by Dr. Gordon. He was the best! It's just unbelievable after all these years. They don't even have the decency to call me back. read more

A few years after leaving his office vowing to never come back again, I'm left dealing with a cavity drilling that left my molar highly sensitive. Worst yet, when I told him I experienced extreme sensitivity, I was reprimanded for "lying to his face" because "it couldn't have happen" and "it must be me". The worst part was knowing that the drilling was not needed after getting a second opinion from another dentist who examine other teeth Dr. Eisenbrock recommended filling, which I never went back for. This molar is in need of a root canal which meant killing the nerve rendering my tooth dead. I would never go back to him. The way he treats his patients like clueless submissive farm animals, if he was a obstetrician, he would be killing babies for profits. I am seething with anger and in my eyes, he is nothing but a con man driven by profit. The damage that he dealt is one I'll have to live with for the rest of my life, a dead tooth that was perfectly healthy before I pay a visit to this unethical, arrogant, malevolent man. Save yourself the permanent scarring and the anger, walk away and never go back. I posted a photo evidence of my molar which needed a root canal and is now covered with a filling. read more

Neshaminy Valley Dentistry - Evidence of drilling which ended up needing a root canal - Cosmetic Dentists Near Me - Bensalem, Pennsylvania

I was a patient here for a few years. The last time I was there for my routine exam (I'm diligent about my 6-month cleanings and exams), the dentist was late seeing me, spent less than two minutes with me, and said that I needed to have three crowns made and he'd recommend aligners if I was interested. To me, this seemed sketchy and possibly unnecessary that I'd need three new costly crowns since my previous 6-month visit. I sought a new exam from a highly-recommended dentist (who is now my new dentist) and had a filing replaced and a small cavity filled -- there was never a mention of three new crowns. read more

Beware of this place. They performed work that was not covered by my insurance after telling me it was. Now left me with a BIG bill. Good Luck!!! read more

I am a coward When it comes to Dentists. Neshaminy valley dental, is fantastic! No one could pay me to say this if it wasn't true!!! Not only are the dental assistants, like Brittany, and the hygienists, like Alisha, amazing, but their front desk people like Veronica, so real, compassionate and just plain terrific, their dentists, Dr. S and Dr E, are dedicated and compassionate! They took care of me and beyond belief, were able to take care of my 25-year-old autistic son, without having to have him restrained and having to have him have general anesthesia!!!! This is amazing if you have people on the autism spectrum, who usually have to get General anesthesia and assisted to hold still.!!! A very emotionally painful undertaking!!!! My Jesse, my son, who is 25 and autistic, was able to follow the directions of the soothing and professional techniques of an amazing dental technician, Brenda, and a fantastic hygienist, Alicia!!!! Many people write previews with an agenda. I don't have one! I just want you all to know that this is the place to go if you are fearful and if you have money problems they will work it out with you! They treated my autistic son like a real person, not like a special-needs case!!!! Mothers of special needs people, understand this. Do not hesitate to go to Neshaminy Valley dentistry! I myself am a nurse and I could not abide lying! This is the place, boys and girls!!!! read more

I attached screenshots of my entire review. There were not enough characters available to explain my bad experience at Dr. Eisenbrock's. Overall if you want to be treated with respect....do not go to this office. Being kind to others (especially patients) can go a long way. I hope they, Marci, learn to speak to others with more kindness. read more

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This office is a referral service. They do not perform dental work here beyond cleanings and the most basic care.

I came here for an emergency root canal because I have been terrified for years to get dental work done. I honestly have nothing but amazing things to say and a heart full of thanks and gratitude! The staff here is wonderful and so kind. The staff talk you through everything and no price is a surprise which I love!!! You know everything up front! read more

I have been a patient of Dr. Eisenbrock for well over ten years, probably closer to fifteen. I had not been to a dentist for years. Due to some of the medications I take, I definitely should have seen him ten years sooner. I don't have dental insurance and I needed a lot of work. He started to work on what needed it most. It took over a year to before everything was done. He let me set the pace. He made recommendations but it was always up to me how fast or slow the work was done. They have a plan for people, like me, that don't have dental insurance. It's the only reason I was able to afford everything. Everyone that works there are wonderful. They are so nice. They are all good at their jobs, but no matter how busy they are, they take the time to make me feel welcome. I absolutely recommend Neshaminy Valley Dentistry. read more

Lauren was nothing less than amazing! The entire team is top notch! I got a scaling done today and did not feel ANYTHING. Lauren took her time and made sure that I was comfortable the entire time. Jackie has been so helpful since the first day I walked in to this dentist. She goes above and beyond for her patients. Dr. Michael Eisenbrock is the sweetest person you could meet. He's very attentive and will walk in to any room to make sure your ok. I absolutely LOVE THIS PLACE. I would recommend anyone to come here for there forever dentist home! P.S all of the receptions provide the most up caring customer service. Come here! You won't regret it!!!! read more

Great dental practice. Dr Eisenbrock is excellent at what he does and the rest of the staff goes above and beyond to make your appointment a very positive experience. Two thumbs up read more

If I could give minus 10, I would. I went in December for the first time as it was close to home and had great reviews , boy was I wrong! I left $600 later. I was diagnosed will periodontal disease and six cavities. After going my entire life without a cavity, I was scared and didn't know what to do. They did the entire 6 cavities at once and the scraping for periodontal disease. (Too much!) Now you're probably thinking I'm mad at the diagnosis. Not at all ;the care, and what happened afterwards. I was in so much pain ,5 weeks later, I could still barely eat. Once I called and used the term barley eat, of course they squeezed me in that Monday. I waited 45 mins for the doctor to show up in the office. He told me, "the decay didn't fully show up so they need to take the cavities out put medicine in a re do them" I needed to be numbed 4 times that's how bad this hurt. Then I was told come back in three weeks to get them refilled. Again still in pain but not as much. Then when I come back to get them filled; knowing how much pain I was in, after the four shots to numb me; he gets mad keeps walking out and says you should have gotten nitrogen , well I'm not the doctor here now am I? Then I get a bill in mall saying they rebelled my insurance company and I owed $100 dollars co pay. So I call them up to figure out why the hell I would owe when he messed up and was fixing HIS mistake? Why would you re-bill my insurance? I called asked to speak to someone on billing and was told, we weren't going to charge you, just your insurance. I said I am absolutely not Ok with this because it was a fix, he should not have billed my insurance. I asked to get this fixed and I was told I would recive a phone call back. A week later no phone call. He also over charged my husband more than what the co--pay was; and when we asked why, we were told they forgot to run one service through insurance so they just charged him out of pocket. (But have no record of this service) They also told my husband he needed 4 root canals at $1000 a pop and that our insurance would not cover. I called our insurance and they absolutely do; and it's $100 a tooth. This dentist does not care about your teeth; he's about money; and how quickly he can make a buck off of you. I highly recommend not going to him. He's rude and dishonest! I'm also still in pain and it's so hard to eat salads and anything chewy. Oh! And FINALLY; when I went there the first time they called me the next day and said if I gave a great review online I would get a gift certificate the next time I came in! read more