I can overlook the fact there's no space in this sprawling gym for med ball wall slams. That's…read morefine. However I can't really get with a gym who uses their managers to spy on patrons under the guise of working out in their off hours. I film my workouts for form and as I was filming an otherwise anonymous gym goer identified herself by name as Valerie as "one of the managers here" and informed me I couldnt film while other people were on the floor. Reason being some people may not want to be filmed. Fine reasoning although with the signage on the door saying only people 18 and older are allowed in the gym it's crazy to me that this person chose to speak for other grownups. I get it, policies are there and they apply to everyone. Doesn't make it any less ridiculous and that "manager" is unprofessional. First and last time at this location for sure.

Wow! I'm excited for the NEW Equipment American Family Fitness @ Short Pump has brought in…read more Exciting! Get moving!

My local YMCA (John Rolfe) closed recently and we don't really like Tuckahoe because it is usually…read moretoo crowded. So we checked out acac. This is a fitness Mecca! Here's my impression after the first week: Signing up for membership was challenging. The price we were quoted over the phone was different than what we were told when we showed up to join. And actually we had an appointment with the membership director and he was on vacation and everyone from membership was gone so one of the front desk attendants gave us a tour. They also gave us a pass to the weekend to make up for the debacle. When we showed up on Saturday we met with someone in membership and that's when the pricing changed because what we were quoted only covered 3 people. So we paid extra for the fourth and our fifth couldn't join because the cost of their membership was too high and she is a student (my daughter). She is 26 so that's why she has to have her own membership. I get it. Also the hot tub and rooftop pool is extra, so be aware. They also have a Recovery area that includes infrared saunas and cold plunge, plus a variety of other equipment. That's an extra charge too, but the first month is free so you can check it out. Other than that miscommunication, it's been pretty seamless. Every staff member I've encountered has been professional and super helpful. Kudos to the center for hiring great people. Any kind of exercise you could possibly want to do is under the roof of acac or at one of their other facilities. The classes and yoga studio is top notch. I've done a few classes and also yoga, signed up for the egym and have used the hot tub, sauna, plunge, etc., and it's all been good. It's only a week in and I feel right at home and motivated to work out every day. I still have so much more to try! I love that I can do something different everyday so I don't get bored. Joining acac costs more but so far it's worth it for us.

Living in the sauna... love the convent location the people are great she'd the staff helpful.read more

Always a great meal, kid friendly, lots of TVs for games, service is excellent too!! Thanks…read moreGarland!!

What a hidden gem! Great place to have a shaded walk and nice playground for the kids.read more

Not sure why the ratings are so low... the service is great here. I asked to downgrade my account…read moreto a standard membership and there was no issue. They have two squat racks now which is a big plus for me since I like using free weights. Giving 4 stars since the message chairs are often not working though

The location is convenient but the equipment is filthy. Like months of not cleaning filthy. I am…read moreallergic to dust but most places do not bother me. My nose immediately started to run and when I looked at the bases of the treadmill, stepper and other equipment they were all caked with dust and dirty. I'll have to check out the other two locations to see if they are cleaner. Pictures to support claim. Note: I've noticed the dirt and dust for several months but thought the renovation would improve the cleanliness.

I am writing to warn other members about repeated inappropriate behavior I experienced from a…read moretrainer at this gym. I also want other women to be aware of what happened to me. I experienced repeated unwanted contact from trainer Saquan Pugh after I clearly communicated that I did not want to engage with him. Incident 1: Between 10-11 PM, when the gym was nearly empty, Saquan approached me while I was alone. He commented on my shorts after I removed my sweatpants, looked me up and down, and stared at the tattoo on my thigh. When I explained it was a memorial for my grandfather, he responded that it was "very sexy." I felt uncomfortable. Incident 2: After reporting the first incident, I was told Saquan had been instructed not to approach me. Despite this, he approached me again, waited until I was alone in the free weight area, and tried to talk to me. I told him directly I did not want to talk, but he ignored me. I asked another member to retrieve my belongings to avoid further contact. He followed us and became loud, questioning why I spoke to the other member but not him. I immediately left the gym and contacted management. I also filed a police report to create a formal record of the incident. Management reviewed security footage and responded that the interactions appeared "cordial and appropriate." They also stated that Saquan supposedly did not realize I was the member who had previously expressed concerns. In reality, he has approached and spoken to me every single time I have been in the gym, including instances when I clearly indicated I did not want to engage. Management confirmed that the cameras only retain footage for two weeks. The incident I am reporting occurred on January 30, and I had not been to the gym since mid-December. This means the only footage that could exist would be from January 16 onward, so the footage they reviewed could not fully capture my interactions with staff or the context of the incidents. Management also stated that trainers are encouraged to approach members to build relationships. Below is a screenshot of the full email I received from management for reference. While my membership was canceled, the response minimized my concerns and framed the situation as a misunderstanding. I felt unsafe being approached repeatedly after clearly stating I did not want contact, and having management dismiss it. I am sharing this so other women can make informed decisions about where they choose to work out.

Wanted to write this review to warn people about my experience - signed up in oct 2022 with a staff…read moremember named Luke after trying the gym out for two weeks since they're the only gym in the west end seemingly opened 24hrs. The facilities aren't anything luxurious but they had everything I needed, so I decided to join. Since I was a student/ first responder ( forget which reason), I was promised that my contract was cancellable and month to month, which was great since gyms now a days are seedy and make it impossible to cancel with them. I wasn't given any paper copy of my contract to read along and I realize this was my mistake- don't trust anything any gym tells you unless you see it in writing. I called months later to cancel my "cancellable" gym membership and was told that they know about their staff member lying to people about their contracts and unfortunately can't do anything about it and I'm essentially SOL. Nothing was offered to remedy it other then a "we can't do anything since he has already left, but you can buy out your contract by paying the rest of the months (1 year term)". I eventually paid out the whole contract because I was tired of seeing the payment every month and wanted to get it over with. I've definitely learned my lesson. Funny thing is I've been receiving emails and texts from staff saying they're missing my payments. Called them, thought they fixed them, but still receiving them. Bottom line, this gym isn't any different from the scummy contracts offered from planet fitness, golds gym, etc. Don't let them take advantage of your money with seedy business ethics.

Love its location but when school is closed it's over crowed with children ...the gym is not always…read moreavailable for basketball ....dont really like the location of the steam room and its co-Ed's deal...the men locker rooms needs an up grade.....

The Shady Grove YMCA is a pillar of this community. It is an excellent place for people of all ages…read moreto become better, healthier versions of themselves. Their childcare services are great for parents, and their youth sports programming is fantastic. They offer all different kinds of ways for you and your kid to be engaged.

They have the worst website. Everything is outdated, unorganized and can't get anything done. Waste…read moreof time and energy. Hope this is not the reflection of their program.

Our son played for the strikers last year and everything was fine. This year is a different story!…read moreHe plays on the Y7 league and the coach has taught the kids absolutely nothing. Practice is chaotic with no structure, the coach has no control over the kids and doesn't seem to care. At games he's off on the sidelines chatting it up with random people and not paying too much attention to the game or his team. It's very upsetting that I have called Strikers twice now about my concerns and wanting to switch my sons team but have NEVER received a call back. It seems as if they don't look into the coaches experience with coaching and are just willing to hire anyone to fill a spot. Not worth the money or the time wasted!