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    Nero Michael L DMD

    5.0 (1 review)

    Services - Nero Michael L DMD

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    5 years ago

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    Family Dental Center Of Connecticut - Family Dental Center of Connecticut

    Family Dental Center Of Connecticut

    3.7(6 reviews)
    6.0 mi

    Failure to diagnose resulting in daily headaches, muscle spasms, unknown damage to teethread more

    I had the worst experience this afternoon at Family Dental, I pre called my health insurance…read morecarrier to see where I could take my son for his first cleaning. My insurance verified that Family Dental was in network and would he covered in full for his cleaning. When we arrived I filled out all the paperwork while the front desk receptionist called my insurance carrier to verify our coverage. The receptionist left her window at the desk open while talking about our personal information which is a violation of HIPPA while patients came in and out of the waiting room. The phone volume was loud in the quite office so my husband and I could hear the entire conversation perfectly. The receptionist laughed and told the insurance worker "Wow, I wouldn't want to have this insurance" at this point my husband and I could tell that this appointment wasn't going to happen. Something was off and it sounded like we'd have to pay the out of pocket deductible to be seen. The receptionist never called us up to her window or even got up to speak to us, but sat in her chair behind her counter/desk and asked if we were going to be paying out of pocket for the visit. The visit was the most unprofessional experience I have had. My personal information should not have been heard in the waiting area as it's against HIPPA, the front desk receptionist needs to be retrained on how to be professional in the work place and take into consideration that its frustrating for the patient to be turned away. Laughing about the patients high copay is disrespectful. I am aware my insurance is not great, I pay ALOT per month for shitty insurance, but I'm doing my best trying to figure out where to go and this experience was disappointing on multiple levels and was handled incorrectly. I do not suggest this practice.

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    Family Dental Center Of Connecticut - Family Dental Center of Connecticut

    Family Dental Center of Connecticut

    Family Dental Center Of Connecticut - Family Dental Center of Connecticut

    Family Dental Center of Connecticut

    Family Dental Center Of Connecticut

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    Gary J Rappaport, DDS - They are so great with kids!

    Gary J Rappaport, DDS

    5.0(6 reviews)
    7.3 mi

    This is my go to place for all my dentistry needs. My whole family comes here. It gets a little…read morebusy when school is out, because all the college kids want to get their teeth cleaned, lol. I come here every six months. They have a cute little waiting area with magazines to read and a few toys to keep the kiddos occupied. There is a little coat closet you can hang your coat in. They are very efficient and gentle with your teeth. My four year old son actually likes to get his teeth cleaned, which is great, I was terrified as a kid. They are so good with him and he gets a little toy when he leaves, so he is always excited about coming back. My teeth always feel nice and clean when I leave. They give really good recommendations too. The dentist comes in after the hygienist is done and does an overlook of everything. I really like this joint and the abundance of parking is always a plus for me. I totally recommend this place! The employees are always nice and super helpful.

    Let's be honest- no one likes going to the dentist. I think I hate it more than most. I get…read morehorrible flashbacks to childhood cavities being drilled. I grew up in pre-flouridated water days, and had lots of cavities. Having shared that, sometimes its just not avoidable. So I go when I have to. And I go to a wonderful dentist. He understands my fears and is kind and gentle and caring. I really trust him to take good care of me. He has the same office staff that has been there for years and know me by name. I think that also speaks volumes about what a good man he is. And the staff works hard to get me in around a very busy schedule. My appointments run on time. I get called in right on schedule and if they say its a 15 minute visit, I am in and out in 15 minutes! I highly recommend Dr Rappaport- for those times when you really need a dentist, and your twice yearly cleanings (yes, they really are important!)

    Nero Michael L DMD - generaldentistry - Updated May 2026

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