Dr. Fitzgerald has been my dentist for almost a year and I could not be happier with the care I…read morereceived there! As someone who hates going to the dentist, I can honestly say that the staff in this office do everything in their power to make it as easy as possible! They knew me by name after just 1 visit which is way more than I could say for any other dentist I've ever been to. Dr. Fitzgerald and his entire staff are so warm, welcoming, and friendly that I don't dread going to the dentist anymore!

Failure to diagnose resulting in daily headaches, muscle spasms, unknown damage to teethread more

I had the worst experience this afternoon at Family Dental, I pre called my health insurance…read morecarrier to see where I could take my son for his first cleaning. My insurance verified that Family Dental was in network and would he covered in full for his cleaning. When we arrived I filled out all the paperwork while the front desk receptionist called my insurance carrier to verify our coverage. The receptionist left her window at the desk open while talking about our personal information which is a violation of HIPPA while patients came in and out of the waiting room. The phone volume was loud in the quite office so my husband and I could hear the entire conversation perfectly. The receptionist laughed and told the insurance worker "Wow, I wouldn't want to have this insurance" at this point my husband and I could tell that this appointment wasn't going to happen. Something was off and it sounded like we'd have to pay the out of pocket deductible to be seen. The receptionist never called us up to her window or even got up to speak to us, but sat in her chair behind her counter/desk and asked if we were going to be paying out of pocket for the visit. The visit was the most unprofessional experience I have had. My personal information should not have been heard in the waiting area as it's against HIPPA, the front desk receptionist needs to be retrained on how to be professional in the work place and take into consideration that its frustrating for the patient to be turned away. Laughing about the patients high copay is disrespectful. I am aware my insurance is not great, I pay ALOT per month for shitty insurance, but I'm doing my best trying to figure out where to go and this experience was disappointing on multiple levels and was handled incorrectly. I do not suggest this practice.

This is my go to place for all my dentistry needs. My whole family comes here. It gets a little…read morebusy when school is out, because all the college kids want to get their teeth cleaned, lol. I come here every six months. They have a cute little waiting area with magazines to read and a few toys to keep the kiddos occupied. There is a little coat closet you can hang your coat in. They are very efficient and gentle with your teeth. My four year old son actually likes to get his teeth cleaned, which is great, I was terrified as a kid. They are so good with him and he gets a little toy when he leaves, so he is always excited about coming back. My teeth always feel nice and clean when I leave. They give really good recommendations too. The dentist comes in after the hygienist is done and does an overlook of everything. I really like this joint and the abundance of parking is always a plus for me. I totally recommend this place! The employees are always nice and super helpful.

Let's be honest- no one likes going to the dentist. I think I hate it more than most. I get…read morehorrible flashbacks to childhood cavities being drilled. I grew up in pre-flouridated water days, and had lots of cavities. Having shared that, sometimes its just not avoidable. So I go when I have to. And I go to a wonderful dentist. He understands my fears and is kind and gentle and caring. I really trust him to take good care of me. He has the same office staff that has been there for years and know me by name. I think that also speaks volumes about what a good man he is. And the staff works hard to get me in around a very busy schedule. My appointments run on time. I get called in right on schedule and if they say its a 15 minute visit, I am in and out in 15 minutes! I highly recommend Dr Rappaport- for those times when you really need a dentist, and your twice yearly cleanings (yes, they really are important!)

I've been seeing Dr. Cummiskey and the staff for a few weeks. I have dentist anxiety so to speak…read more The feeling I get when I walk into the office lowers my anxiety considerably. I have some major work coming up but I'll be able to deal with it thanks to Dr. Cummiskey and his staff. They are very understanding and compassionate. I couldn't ask for a better dental practice. If you are looking for a dentist, do yourself a favor and book an appointment with Dr. Cummiskey.

Been going for years and my adult boy's now, always pleased with cleanings, friendly, moved to…read moreArizona can't find anyone half as good, will be glad to be back soon for future appointments

Dr Bushey and his team are awesome they really go above and beyond. Dr. Bushey is kind,…read moreprofessional and explains everything. I had fillings yesterday I had no discomfort. I get deep cleanings done I used to dread them now I feel no pain at all afterwards. I highly recommend this practice 100%. I would definitely advise anyone who is nervous of going to the Dentist to go there!! Awesome!! Mary T

UPDATE: I reviewed at first about a great cleaning experience, and now I can add that Dr. Bushey…read moreand his staff are super responsive to their patients. I've needed two urgent appointments in the past 5 weeks, and they've been fantastic about getting me in. I'm so grateful!

They better customer service and the dentist needs to stop taking so long for customers people…read morework and have other things to do they should support people with anxiety make people feel comfortable get a better staff I was almost late for work that's a waist of my time

My last visit to this clinic was for cleaning and yearly imaging. After cleaning was done dr.Ouyang…read morechecked my teeth and said I have two cavities. I was surprised and asked her where they were since I didn't see any cavities. she pointed to the xray image way too fast to get me suspicious. She also was very arrogant and short. I asked the office clerk to email me my images and made an appointment in another clinic for second opinion. As I expected the other dentist didn't see cavities in the xrays and didn't find them in my mouth. I never went back

You know you are in good hands as soon as you walk through the door of Pioneer Valley Dental Arts…read more The atmosphere is warm and welcoming. The staff is human and approachable. The clinical care is the outstanding! Dr. Ziemba is technically skilled, of course, but is also kind and compassionate. I have OLD, warn teeth, but his "dental arts" approach to repairirng them keeps them looking great! I highly recommend this dental practice!

Carole: I find it a chore to write a review; however, in the…read morecase of Dr. Lucido and his staff I find it necessary. My family dentist of more than thirty years retired and Dr. Lucido was highly recommended to me. Understandably, I was quite apprehensive during my first appointment at Pioneer Valley Dental Arts. Yet...I must admit I was pleasantly surprised. The office was clean, comfortable and cheerful and the staff was polite, helpful and friendly. More importantly, Dr. Lucido was unbelievably knowledgeable and professional. He gave me a comprehensive examination and addressed any of my fears and concerns. Dr. Lucido is clearly a skilled and compassionate dentist. My heartfelt gratitude goes to Dr. Lucido and staff for their excellence in patient care! I am looking forward to my next visit.

DO NOT GO TO DR. KREITZER! And here is why:…read more I called her because I wanted a female oral surgeon to perform my wisdom teeth extraction. I was willing to pay out of pocket for her to do this because in my life, I had something happen to me that (a very sensitive topic that I am only mentioning because I need everyone to understand why I do not want anyone to be subjected to her mistreatment). Dr. Kreitzer was so irate towards me for something that could of been handled so much differently. Instead of sounding like a concerned doctor, Dr. Kreitzer acted like an angry parent, belittling me and saying that "as a responsible adult, you should have done this- this - and that" but Im not her child. I am a paying client of Dr. Kreitzer who has given her $250 for a consult and was about to give her $2400 to extract her wisdom teeth. I could have gone to someone in-network with my insurance, but didn't because I TRUSTED DR. KREITZER TO GIVE ME BETTER CARE OVER A MALE ORAL SURGEON, but i feel just as BETRAYED. I would NEVER recommend Dr. Kreitzer to ANYONE (even my enemies!) and would most definitely tell anyone who has had something sensitive happen to them in their life, to go else where.

A good manger knows when to consult with the doctor on Protocol based on patent needs. If you have…read morestaff like drones who can only recite policy, you're servicing yourself not your patients. As for your false statement on booking multiple appointments, there were TWO requested due to specific time constraints. Maybe she could not say she could, then refuse to do it in the next sentence. Zero critical thinking involved. Stick with the little kids appointments leave the big stuff to other more qualified offices.

Dr. Ashland is amazing. Her exam is not only thorough, but on my level explained EVERYTHING that…read moreneeded to be done and how she would go about doing it. With much patience answered every single question I had. She was so genuine and treats her patients with such respect and kindness. Wish I had found her alot sooner. I would highly recommend her to anyone. Heather, who is her assistant has a big personality and a very calming way about her that makes you feel totally comfortable.