The process was handled with compassion & understanding, questions were answered promptly &…read moreprofessionally. I would not hesitate to recommend this business.

My mother recently passed and I have never dealt with any death to be quite honest so I wasn't sure…read morewhere to start. I inquired in a few places around the city but I will say Vegas Valley Cremation stood out. My mother wanted to be cremated, never wanted an open casket or anything like that so going with Vegas Valley Cremations made the most sense. Other places around town really charge you for any little thing. Here at Vegas Valley they are straight forward, give you all the details and they were surprisingly quite fast with the process. They took care of everything. My mother urn is beautiful and we could t be happier.

So, I had called simple cremations location on Durango and Tropicana and was never told I needed an…read moreappointment to have some of my brothers ashes added to some keepsakes and I called the day of just to make sure they weren't going to be at lunch and was told I had to make and appointment...strange I told her since I had talked to the other person (Sara was the name I think?) and she NEVER mentioned an appointment! I told her it's a drive for me coming from Henderson and advised to try this location...the young guy that answered the phone was such a sweetheart and very kind advising we could come in the same day since he has some openings and once my niece got there with her Daddy's urn the guy was so sweet asking for our loved ones name and took the keepsakes and the urn to fill the em. He returns a short while to tell us the urn was sealed (oh no) we didn't even think to try and open it but, did some research and it's not uncommon to do, so we are back to square one and hopefully we can contact the original funeral home to see if they can unseal it for us or to lead us into the right direction. Simple Cremations has always been amazing, I went to the location off Rancho when my grandmother passed and they handled everything beautifully and could not be more thankful, no one wants to deal with losing a loved one but, this place is the best to use when that time comes...thank you again for the kind hospitality of the young guy that helped us.

Well, we weren't dying to get in... Too soon... OK. So a loved one passed away yesterday and being…read morea part of Hospice, the center body over to the good people of simple creation. So early this morning, they gave us a call, and we set up an appointment for later in the day. When we arrived, we were seated in an almost like meeting room with all kinds of urns scattered about on different bookcases and shelves. Laura went over everything in great detail and answered all our questions. What I really liked was that she presented options, but was not pushy in anyway. I gotta say I feel that their pricing was very good. How often do you need a service like this and when the time comes do you know everything you need to do to take care of closing down accounts, etc. etc. They really helped with the transition and feel better about everything after going. They do only work by appointments. We will see if they make all their timelines as far as us getting our death certificates and the ashes of our loved one but as smooth as everything has been up to this point, I gotta think there will be no problems on the backend. They are located in Henderson near Water Street on Lake Mead Parkway. Easy access and easy transition.

In March, I helped plan my childhood friend's service, for his family, and Mr. Bailey and his team…read morewere amazing every step of the way. Andre wasn't pushy or salesy like some other funeral homes we visited -- he listened to our budget and helped us choose the right package without trying to upsell us. When I noticed some photos missing from the slideshow, Mr. Bailey immediately redid the whole thing to include them, which meant so much. He checked in with us often and made sure everything ran smoothly. My friend's mom felt so comfortable with him -- you could tell he truly cared. They also have a great space connected to the funeral home for a celebration of life gathering, which made it convenient for family and friends to come together afterward. Mr. Bailey went above and beyond for us, and I'm so grateful for the compassion and professionalism he showed during such a difficult time. Highly recommend.

The service was flawless, the director Dana was amazing from start to finish, having to plan from a…read moredistance she made it seamless and easy and reassured me everything would turn out beautiful and it did. Her team Roland, Armani, and Keyon's and Maria were all amazing they showed empathy, sympathy, and welcomed us all in gracefully. They all did amazing and we are forever thankful to have found them. Highly recommend this place if you're wanting to give your beloved the farewell they deserve. From every question to every detail they were able to bring it to life even the last min request without hesitation or complaint they didn't make us feel like a burden. Thank you Serenity Funeral Home and Dana for everything. The price was decent and Dana was willing to work with your budget and offer different things or ways to help meet that. Well worth every penny spent.

Horrible service. Very unprofessional customer service. For this business to have absolutely no…read moreempathy sympathy among just plain hospitality is unacceptable. Never again. From upper management to the person at the front desk. Absolute disgrace.

I originally spoke with Sophie and the phone and she showed compassion and empathy for the loss of…read moremy sibling. I unfortunately have had to make a couple of these calls to find cremation places and I always choose the business off of how they actually care. A lot of them are all about money and don't care. My sibling was at Davis but they are pricey so this is their sister company and half the price. Sophie wasn't there when we went but we met with Lauren and she was so nice and explained all the pricing and we picked out a beautiful urn for my brother. Also I sent the obituary to Lauren for memory cards and she made beautiful memory cards and actually detailed it using stuff from his obituary. A lot of care went into everything and we would definitely recommend this place.

I cannot thank the staff at the funeral home enough for the kindness, compassion, and support they…read moreshowed me while planning my mother's funeral. Losing my mom has been one of the hardest experiences of my life, and during a time when I felt overwhelmed and heartbroken, they helped guide me through every step of the process with patience, understanding, and genuine care. They answered my many questions, eased my worries, and made an incredibly difficult time a little easier to navigate. I especially want to recognize Michael, who assisted me throughout the process. His kindness, professionalism, and compassion made such a difference during one of the most difficult times in my life. While Michael was my primary point of contact, every member of the staff was caring, supportive, and treated my family with genuine respect. Most importantly, they treated my mother with such dignity and helped create a beautiful service that truly honored her life. What may be part of their everyday work was one of the most important days of my life, and their kindness will never be forgotten. I will always be grateful for the care they showed me and my family during such a difficult time. I highly recommend them to anyone needing compassionate, professional, and heartfelt care during one of life's most difficult moments.

Excellence through works!…read more To the staff here at Palm Mortuary, this is for the special care that you provide! The grounds that we are allowed to grieve on look amazing! The beauty is all around you! You sit here like you are in a secret garden dream! Thank you for sharing this joy with us all by keeping a heart in the property. It makes it feel happy and not dark. The sadness this year is overwhelming! For all that has "loved me," is gone! I can come here and remember! My beloved spirit someday will rest. The beauty of the grounds can allow me to escape and walk freely among the clouds. For my sister that never had a chance walks here . The pain is overwhelming this year. I go on with your strength to finish the journey of life. For the twins need the same strength that you all had in life that I lack not now. Against the staff I find myself more comfortable here than ever. The grounds show your love and commitment to our happy when the pain is so overwhelming. You create some joy in this world of hurt!

Char Peters was extremely helpful and gracious. My sister and I had a lot of questions and concerns…read moreabout the process and Char made it a very mild and simple process for us. This couldn't have been any better of an experience in this circumstance and through this difficult process. Thank you Char. Thank you La Paloma Funeral Services

Used their service (stephanie location) for family friend funeral. The cost is more cheaper than…read moremost we inquired about. But the service is excellent. Staff are professional, kind and service is not hurried.

if I could give 0 stars I would .Very unprofessional. people don't know how to keep track of things…read moreand its he/she said type . they almost creamated my mother . and Angelica has a very poor work ethic and had very bad attitude towards someone who just lost a family member.

When I called to get information, they seem very nice. They said they are one of the few funeral…read morehomes that have their own cremation. Most would have you go to another location for that, which I was told it's by law, and it makes sense you can't just have cremation at the residential area/neighborhood. My dad passed away before I could call other funeral homes for info and pricing and since I spoke to Fernando here, I felt I had sufficient information to go ahead and select Casa de Paz Funeraria when I had to make the hard decision and let the hospice know where his body should go to. After we went through all the papers, picked dates, etc. that's where I feel they were disorganized. The timing of the service kept changing on us. At first we were told we have x time but then later they said we have y time...I didn't feel confident in their commitment on timing so it was a little unsettling. On the day of the service, they tried their best to set things up for us. They were respectful to leave us alone and only provided what we need or asked for, which is fine. The facility looks a little dated, FYI. The cremation turned out to be at a different location and it was not aligned with what Fernando said when I first called, so I feel like I was falsely informed. The cremation is about 10 min from the funeral home and it looked like a very nice, modern facility. I also requested later for an additional death certificate and when I called, I gave them my address to send that to yet they some how didn't...I had to call them to follow up and after that, they did. The 2 stars is because I feel like they could have been better with the details. At times when you are already stressed, hurting because you loss a loved one, you need someone you can lean on and count on. I just feel this place is ok but needs alot of nudging and improvements hence the 2 stars.