What a wonderful experience going to a doctor. The office staff is so kind and the doctor is very…read morecaring and knowledgeable. They made me very comfortable and answered all my questions with care. I highly recommend this office. They are so professional.

Phenomenal provider! Will go above and beyond for her patients. She takes the time to really listen…read moreto your problems and together find a care plan that fits your lifestyle. She does not judge and really shows she cares about her patients. Dr. Rahman also visits other locations making it easier for her patients who rely on public transportation to make there appointments. I highly recommend Dr. Rahman.

I see Dr. Shearer and I can honestly say my health care has NEVER been this thorough. When you…read morecall, you get a real live human. They do blood work and all tests either here or at the hospital. top notch health care if you want answers. I had a few issues my old Dr just marked off as getting with age or nothing to worry about. While it was nothing to worry about, they actually got a diagnosis as to what it was and now I can take steps to avoid it getting any worse. Love the Dr's, love the staff and love this facility.

My mom who recently became ill with a relatively rare kind of heart and lung condition spent a week…read morehere being treated in the ICU and then PCU. As she is now in her 80's and in failing health it was imperative she receive the top care of healthcare professionals who specialize with what she has. There are only 3 doctors in the state who can treat her for what she has. Hence, Jacksonville is one of the medical facilities one is at and we were very pleased with the Mayo Clinic. The facility is top-notch, the campus is modern, clean, and the staff is terrific. Everyone we came in contact with were helpful and knowledgeable. The place is beautiful, art everywhere, places to sit and relax, history of the Mayo family and how it all came to be, photos, and information. This was all just in one part of it where we were, the ER and Davis Building. They also have quality places to eat and even a full Starbucks here. This is a state of the art hospital with world class physicians. Walking the corridors there an air of calm knowing you or your family member are being treated by the best.

Well I was diagnosed with severe kidney disorder. I had been seeing the doctor at this office. He…read moremade a appointment for lab test and a visit. When it came time for the visit his offices called and canceled there reason was the insurance company mistakenly dropped him. Well second appointment. made and again canceled, then a third and again canceled . Well I became concerned and called the insurance company and they said they never heard of this particular doctor ? Remember I have sever kidney disease so no time to fool around an got me another reputable Nephrologist. Last Friday I got a bill from this doctor and I was really up set paid the bill called the insurance company and he will be investigated as understand it. Just want yelpers in this area to be aware this a very dangerous situation. If the yelpers want to know the particular so called doctors name contact me directly.

Appointment was scheduled for 1:30, however we were not seen and had been waiting in the lobby for…read morenearly an hour, with no update provided on wait time. By 2:30, we still had not been called back. It is also frustrating that patients are held to strict punctuality standards, yet there does not appear to be the same consideration for extended delays on the provider's side. A brief update or expected wait time would have been appreciated.

I have to update this to a one star. This is because of lack of communication with staff…read more I have called 4-5 times and every time I have, I have gotten the answering machine or service, in which I have left a message for a call back to see my Nephrologist. Not one call back even for an existing patient? So upset with this office, as I held the doctor treating me to a high standard and enjoyed him as my physician. Time to search for a new specialist is unfortunately in the works. Totally disappointed

I have seen several nephrologists due to ESRD and Dr. Latif is by far the best. He is very soft…read morespoken, but he listens to your concerns and always addresses them. He is extremely knowledgeable in his field, his staff is always prompt and polite, and when you have see him for an office visit you don't end up waiting for long periods of time before seeing him. He genuinely cares about the welfare of his patients, you are not just dollar signs to him. Every time I have been hospitalized Dr. Latif has visited me in the hospital even if he was not the doctor that admitted me. He gave my mom his cell phone number so she could contact him with concerns regarding my health, and he patiently explained everything to her and answered all her questions. I will never switch to another nephrologist, he is the absolute best.

The office experience to make appointment needs improvements. I have made several phone attempts to…read moremake an appointment and left several messages, to no avail. Everything happens for a reason..... this may not be the place I need to be. If you are an existing patient, good luck in reaching someone to help. Not a good first impression.

No one will ever answer the phone. Absolutely impossible to reschedule an appointment…read more The doctor seems very good

Patient of Dr. Paul Alfino and I was totally discriminated today at their office. I am a hospital…read moreworker (which they knew), fully vaccinated, no fever or symptoms. These questions were already ask when confirming my appointment a few days before. Yes I'm around Covid patients (that is my job). When I checked in they said I couldn't be seen .... I took off 3 hours to make this appointment. When a physician stops taking care of front line health care workers IS A SAD DAY!

In March I was diagnosed with kidney disease due to a failing bladder causing me to now have to use…read morecatheters 4-6 times daily. Catheter use is now causing reoccurring UTIs every month to two months. From the beginning I was told all I have to due is call in to the doctors office to get my antibiotics refilled which was told to me by the 2 doctors I saw ,even though they made a new policy of having to be seen by the doctor. This information of the reoccurring UTIs and all I had to do was call in was suppose to be in my files. Every time I have needed my antibiotics it has taken 48 hrs or more for them to call it in and that is only after I've had to call back and ask them why I haven't gotten them yet , then like magic my prescription is called in. Today I called in ,calmly and asked about my prescription after giving them the 48 hour wait time and again I get that I have to come to the office to be seen to get the antibiotics. I wasn't called and told this in the last 48 hours I've been waiting in pain and urinating blood ,which I also told the lady I spoke with on the phone and was told there was nothing they were going to do for me. Thus far I do not recommend anyone use this office because if they take care of patients like they've taken care of me then I am very sorry. Also on my last visit I requested to come in and see the doctor to go over my 6 month check up and answer question but this morning I was told the person I saw was just a nurse.

From the owner: Specializing in: - Physicians & Surgeons, Nephrology…read more(Kidneys) - Physicians & Surgeons, Internal Medicine - Physicians & Surgeons, Hematology (Blood) - Physicians & Surgeons, Family Medicine & General Practice - Physicians & Surgeons