I had the FUE procedure done three weeks ago, and my experience exceeded my expectations. Dr. Hernandez met with me via zoom for a free consultation. She answered my questions and concerns. After the consultation I had more questions and her secretary was always very helpful and friendly. Always answered my emails in a timely manner. Neopel provided transportation for me. They picked me up in San Diego, and after surgery brought me back. They also provided snacks and lunch after surgery. All nurses were very nice and professional. They made sure I was always comfortable. Dr. Hernandez and her husband did an excellent job. Very little discomfort during surgery, and no pain what so ever after surgery. I highly recommend Neopel. Feel free to send me a message if you have any questions, and I am happy to share more about my experience. It's has only been three weeks and I already see a difference, and feel great. read more

After surfing around yelp, looking for Good and cheap Hair Transplant finally my shop-around ends when I found Dr. Ana Gabriela. The reason I choose Her coz she had really good yelp reviews and the cost was cheap almost Half of what other surgeons were asking in the US... Dr.Ana was really Nice and Friendly & specially staff was very corporative. I highly recommend Dr Ana if you guys looking for good & best service in cost of cheap. read more

Ok so its been about 8 months Post -op and I feel comfortable to write a review. This place is Great! the staff, location, customer service and especially the price. I never felt any sales pressure and when it came time to pay I had an issue with my bank card due to holiday weekend and they were understanding and allowed me to pay the next day. The hotel and location they arrange was all very comfortable. As for the results I am very happy so far, the scar is healing nicely and is very hard to see if you have hair back there. If i use a skin fade it will be noticeable but that was expected. My results are great so far and I feel my hair getting thicker month by month. It all has been a very positive experience. Thank you Dr. Ana Hernandez, Mauricio and Neopel Staff read more

This is my experience with Neopel Clinic, I live near LA and I contacted Neopel, they where great and gave me all details and cleared all my questions by phone, was told I was candidate to have FUE procedure. I scheduled an appointment, on my research I liked that the clinic is near to the border around 10-15min, the clinic is located on a very secure area. I arrived the day of my appointment and first I liked the all the sanity protocols that are implemented since I arrived, I liked that clinic was very careful and followed protocols for COVID19, this last helped me to feel very comfortable, I liked that Dr. Ana Gabriela Hernandez she is very professional gave me a big detailed information of all procedure and explained me what was my case and how procedure could go, I felt very comfortable she is a very nice person very prepared Dr. and she is very honest and honestly she is always looking the best way to help you and feel most comfortable possible with the process. The procedure for me was great, I was very nervous at the beginning but to be honest everyone on the clinic is amazing they made me feel like in family they are always open to assist or help, everyone on my procedure they were vey polite, I admire a lot Dr. Gabriela Hernandez, Dr. Miguel Angel and everyone that where there on my procedure they always treated my with a smile they where very polite, I totally recommend, on my personal experience and my procedure, Dr. Ana Gabriela Hernandez she is an expert and she will always will look the best option for you and again she is very professional. When my procedure finished, I loved the results, she explained me everything with a lot of details she answer all of my questions, I am very happy with all the experience and if you are looking for a good option, I totally recommend give it a try. read more

I want to say that the whole operation is first class. I went back for a second treatment and was very impressed. You won't find a safer and cleaner place. The price was Amazing. You won't be disappointed. This is the number one hair clinic in Baja California. I give it 6 stars. Signed by a very happy william read more

My son started to loose his hair at 22 and had lost a lot of hair by 26. He was planing on going to Turkey for a hair transplant since they are very cheap and well known for it. I did some research and found out that it is like a factory in Turkey with clinics all over the place competing for good prices and loosing quality in the process. I decided to check out Tijuana and saw a review from a former happy customer at Neopel Hair clinic. He was very thorough in his review and I felt that Dr. Hernandez did very good work. It is the next day and I can say that she exceeded my expectations. She was meticulous from the start of the process to the end. We were picked up from the boarder by her stepson and taken to the Hyatt hotel which was beautiful and the food was excellent not to mention inexpensive. The following morning, we were picked up from the lobby by DR. Hernandez herself. She took us to the clinic and started to fill out paperwork. My son started to get very nervous and almost fainted. They were very quick and professional to take good care of him. Another doctor came in within seconds and calmed him. They gave him a valume and he was fine. What really impressed me was that they take the surgery very seriously, not like at Bosley, where my husband had the same procedure done years ago. They had him wear a surgical gown and put an IV in his arm so that they could administer medicine to him. The procedure was done in an operating room. There were two doctors and three nurses. He was the only patient that day. She gave him medicine and caps and thorough instructions and we were on our way back to the border. She just contacted him to see how he is doing. I am so impressed and happy and thankful that he didn't go to Turkey. I also found a new vacation spot that is close by. I also thought of Tijuana as being unsafe and not clean. Boy, was I wrong! There was a beautiful mall across the street from the clinic and the prices were so cheap. I will be bringing my husband next for another hair transplant the new FUE method. read more

I had an FUE procedure done with Neopel last August and am very pleased with the results. I get compliments from my friends and barber. My hair is much fuller and very natural looking. They treated me well and the fact that they pick you up in San Diego and take you back as part of the package is a big plus. Highly recommend. read more

I highly recommend Doctor Hernandez and her staff. Had my transplant about 6 1/2 months ago and I am every please with the results. Had 3600 hairs transplanted in the front area. I just made my second appointment to have the back area done. My initial consultation was done electronically and had my quote in 30 minutes. She offers super low prices and a clean environment. I guaranty you will be please and impress with her work. And the "Taco Lunch" is out of this world. Call her office and speak to her assistant Mauricio. He speaks great English and will help you all your questions and assist you with your transportation and hotel accommodations. read more

Neopel - 6 1/2 months after transplant. - Hair Loss Centers Near Me - Tijuana, BCN

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So I went today with Dr Ana Hernandez for a Prp procedure on my hair. My experience with her was awesome. Everything went smooth! To be honest I expected more pain but it was a piece of cake! She is very down to earth but at the same time very professional. My fiancé had his hair transplant procedure with her too. And his experience was marvelous too. This is why he took me. Yes I would go back and yes I would recommend this place. read more

I suffered from receding hairline and often thought about getting a fue procedure done. But of course I didn't want to just go to any clinic I did much research and got great recommendations for this clinic. I figured I'd book a consultation and see for myself... I had a zoom consultation with the Dr.Ana Hernandez and she seemed confident and sure about the strategy she would use to execute this procedure precisely. She assured me everything would be great and as comfortable as possible. So I decided to book my appointment. As appointment day came I was anxious and nervous but the day before calling for confirmation, everyone reassured me I was going to be ok. On procedure day everything went great staff was friendly accommodating. The procedure itself is time consuming but we'll worth it once your done and see the final results on how your hair is going to grow back Amazing , all the staff was patient understanding and worked well to get it done in a timely manner that I was comfortable at all times. Once Surgery was over instructions were very well explained and gone through and assured I can always contact them for questions. It's been a few days and everything is looking better everyday ,overall happy with my recovery results and I highly recommend neopel hair transplant clinic... read more

Dr. Hernandez and everyone at Neopel was amazing. I was very nervous and scared, but they quickly calmed my fears. The price was affordable and the service was great, the surgery went by fast. I felt little to no pain. Ever since I started balding in my early 20s I've dreamed about getting my hair back, I can't thank everyone at Neopel enough!! I can't wait to see my new hairs come in. read more

This was my second time going to Neopel for a procedure, the first time I received a FUT transplant and the results and experience were fantastic. The second time around I had a FUE transplant it was a bit different due to covid but the experience was still of A+quality. They were very courteous from the beginning and answered any questions I had. The location was easy to find and I never felt any type of danger while driving around. The doctors and the nurses were very kind during the whole procedure which made it much easier to get through. They are very professional and the results speak for themselves. read more

Hello. I am just following up on my own review to provide further guidance to those considering a transplant. After doing lots of research, I found a doctor in Europe and decided to do my second transplant there. I had a friend who did his with this doctor and the results were amazing so that was another reason to trust this doctor. I had my procedure done in December of 2021 and the results so far have been AMAZING (4 months after). Originally, I was very skeptical of the results since the results of my first procedure with Neopel were extremely disappointing and I thought maybe my body just doesn't react normally to the newly transplanted hair or my hair are just too weak to be transplanted. This feeling of helplessness was a nightmare and I couldn't do anything but just wait and hope for the best. However, time proved otherwise. I am now more confident that my body had nothing to do with the failed procedure at Neopel. This is another reason why you should absolutely avoid this clinic. As described in my original post, I was also reaffirmed by the second surgeon that the first surgeon totally ruined my donor area and did an unprofessional job. Anyway, I hope you are reading this review and do not make the same mistake just for economic reasons as the second surgeon in Europe will actually cost you less with all the other costs included. Let me know if you have any questions! Stay away from this clinic! Cheers! read more

I'm 9 days out from having had a FUT procedure. Dr Hernandez, Claudia and Jazmine were absolutely amazing. I've never had surgery before and felt very cared for throughout the process. They are very warm and professional with a wealth of experience. The surgical room was sparkling clean and they all made sure I was comfortable. We planned out my hairline carefully to make sure that I would be happy with the result. So far everything is going exactly as explained. Their driver Cha Cha picked me up in San Diego and we were at the clinic in less than 45 minutes, they supplied a hotel room the night of the procedure as it takes all day and Cha Cha drove us back to SD the next morning. She was early for both pick ups and very nice. I can't recommend this clinic highly enough. I'm excited to see the final results in a few months. I had a consultation in LA for less grafts at more than twice the price. Surprisingly there was no pain, just minor discomfort here and there. I thank Dr Hernandez and her team for a great experience. read more

So, my husband decided to get a hair transplant when he saw a picture and realized we needed red eye to cut down on the shine from his "slow growing" spot. It was either shave it all or opt for some vanity transplants. It took about 30 seconds for ... where do we get this done! We live in San Diego and considered any place within driving distance. When the option to go to Mexico popped up it wasn't high on our list, but we started doing some research and quickly Neopel shot to the top of the list. Mauricio was wonderful and spoke with me several times about what we could expect. They had us send in pictures which felt a little shady, but they were able to give us an accurate idea of his probable success and which procedure would be best. Were were nervous but everything was perfect!! The doctor picked my husband up at the border. The staff was professional and quick. My husband came home with a funny hat and wicked scare. As expected, all the new baby hairs fell out and his spot was front and center. By the five month mark, the new hair was growing in nicely and we were feeling pretty confident. Yesterday was the 8 month mark and my husband went for a hair cut at a mens salon. While he was there some of the guys were talking about their experiences with transplant. One guy had chosen a US clinic. He had spent $10,000 so far and his transplants hadn't taken. It was clear this can happen from any clinic. It depends on each individual person. The barber cutting my husband's hair was shocked he'd had a transplant it looked so natural. One other note - we were nervous about the recommended Propecia because we new there could be side affects. My husband is prone to medication reactions but he had NO adverse reactions. In fact, the Propecia really helped thicken other areas of his hair. read more

This is not a hair transplant review, but it is about Dr. Ana Hernandez. She is a wonderful Doctor, she is very friendly and makes you feel very comfortable, I love her practice and her staff is always very nice, I beleive She does several treatments besides hair transplant and she's great at whatever she does, she is always very assertive and always has a very smart opinion, her imput helped my friend become pregnant after trying for many years and also recommended my aunt to get a gastric bypass which she did and has been the greatest choice ever, and shes been managing my wight for a while now... Dr. Ana is wonderful. read more

I selected Neopel based on the credentials of Dr. Ana Hernandez, and as it turned out, her husband, who assisted in the procedure, was also a physician. Although the procedure room was relatively small, the staff worked like a well-oiled machine with as many as six people working on me at any given time. Dr. Hernandez and her staff worked tirelessly on my head for nine hours! She didn't stop until every graft that was removed, beyond the contracted amount, was installed. That is dedication without reservation. They even booked my hotel room, picked me up, dropped me off, and provided lunch. Despite my reservations about going to a foreign country for this procedure that I could not have afforded otherwise, I feel that I chose my clinic well. If you are skeptical the way that I am about the authenticity of reviews, you can view my actual procedure on Neopel's Facebok page from 6/16/17. read more

My 2-star review is solely based on results. Dr. Hernandez and her husband are nice people. So is Mauricio, who was friendly and helpful to coordinate the entire process, including my overnight stay in Mexico. However, this is a business and my review speaks only to results. I paid $5000 for my hair transplant. It is now a year later and I have not seen much growth. Mauricio recommended a "touch up" as the first one failed, and said I'd have to pay another $2500. I was not informed that I would need a 2nd procedure upfront & did not expect so few hairs to grow. At these prices, you are probably better off getting only one procedure done in the US, where you hopefully will get better results when spending a lot of money. Unfortunately, I cannot recommend Neopel. read more

I researched hair transplant surgeons in Mexico and sent Dr Ana Hernandez photos of my head. She then sent me a quote. It was lower by 2/3 of anyone in San Diego or Los Angeles. I then had a friend drop me at the border and Dr Hernandez picked me up. Yes I was a little scared. She took more pictures and created an outline of what she would be doing. She speaks perfect English. I did not feel anything during the procedure. I did have swelling around my eyes and face for a few days and it gradually went down but this cannot be avoided. She gave me antibiotics and another medicine to reduce the swelling. I have recommended her to several of my friends. And I would go back again . She put over 2000 transplants in between single hairs for the front and multiple hairs further back. And yes it looks very natural Bill Morrison. My phone number is available upon request read more

I just got a procedure done with Dra. HERNANDEZ. I want to start by saying that I felt extremely safe in TJ but the phenomenal service I received from this place seal the deal for me. I went to a previous place and the level of work was nowhere comparable. By far Dra Hernandez exceeded my expectations. I'm doing a 4 month follow up. I will do a follow up review. If you want an experienced professional... this is the place. Not to mention inexpensive but the best! read more

this is the worst place in the world i could have done better with a witch doctor i don't think it was intentional but after i paid there was no contact at all every time i look at my bald spot which was small it has grown at least you think they would;d try to make it right this place was the worst decision i have ever made WHAT A WASTE OF MONEY BE CAREFUL when u leave mexico your on your own i think all the reviews are phony telling how wonderful it was i will tell u it was a waste of my money and once i was out the door they never even tried to help me once u leave mexico u are on your own read more

One of the most professional clinics I have ever attended. At 26 years of age I had difficulty growing a full beard and resorted to undergo a transplant. I live in New Jersey and prices for such a procedure quickly pass 10,000 dollars. At Neopel, Dr, Hernandez and her staff conducted the procedure for under 2,000 dollars. The entire procedure lasted around 7 hours and I was awake, yet under local anesthesia the entire time It is now the second day post surgery, and I couldn't be happier with the results. Its one of the best decision I have ever made. Its astounding how one's self-esteem, confidence, and life can be altered by such a simple procedure. My entire time in Tijuana was marvelous and I cannot thank enough the entire staff of Neopel clinic and Mauricio, the coordinator. If you have any questions, please do not hesitate to email me for professional feedback; JJ200141@yahoo.com. I highly recommend this place for anyone who is looking to make a lasting change to their appearance. Respectfully, Jairo M. read more

When i got into Neopel Hair clinic and met Dr. Gabriela Hernandez, she was very kind and honest with me, she made me feel very confortable and she told me always the true about my hair lost problem, she said i have to take 2 sessions to see the results that i want it. In 2008 I took my first hair transplant and i probably will take the second one this year couse the results in the first one were owesome! I was very pleased with the service and professionalism I received at Neopel Clinic. With no doubts i will take my second procedure! I recomend for sure Dr. Gabriela Hernadez. thank you Dr. Gabriela and all the staff, for all your kindness. KInd regards! read more

I want to share my experience because I am so happy with my procedure even though it's only been 5 days. Dr. Hernandez and her staff are very friendly and professional. From picking my wife and me up at the border and providing a hotel so my wife would be comfortable to the whole process I felt as if I was having the operation in the U.S. but at the fraction of the price. I can't wait for the results. read more

I decided to get a hair transplant in Mexico because the cost is a lot less than here in the US, it would cost me about three times more for the same procedure. If you are considering to get a hair transplant, Neopel is the right choice. They're the best! I got a quote from five different clinics in Tijuana, and Neopel wasn't the cheapest, but I ended up choosing them because of their great reviews. Not only that, they were willing to accommodate my needs, Mauricio did a great job of helping me out. They don't even work on Saturdays, but they did it for me. Dr. Gabriela and Dr. Miguel treated me like a family. There was a disparity on payment, I found this out about four days after the procedure, but Jazmin took care of it fast. I also want to take this opportunity to thank the entire team who took care of me, thanks for working overtime and staying late for me. My overall experience was excellent. You guys are FANTASTIC! I just can't wait to see the result now :D Oh, I almost forgot to mention, I don't know if I was just hungry but the tacos was really good!!! read more

I had a really good experience here. Drove to the border from Los Angeles and parked in a parking lot right by the border crossing. An easy walk and I was in Tijuana and the doctor picked me up and took me to her surgery center. The staff was super nice and helpful. There was a lot of staff also for me being the only surgery of the day. There was no wait at all. The doctor speaks excellent English and was thorough in explaining the procedure. The procedure went well, although I got restless towards the last few hours. The sedative helped the restlessness but it wore off before the procedure was done. After, they served me lunch and went over post op instructions and I was transported back to the border crossing. I never felt unsafe and always felt like I was in good hands. The best part is I saved thousands of dollars. I'm very glad I chose Neopel and would highly recommend them to anyone considering a hair transplant. read more

This review is for the responsiveness of the staff (Mauricio) and the transparency and pricing they are happy to provide for your research. Their office did a great job at responding to my emails and answering questions I had about the procedure. They provided me information on their techniques so that I could do my research and make in informed decision. A hair transplant procedure is a big step for people looking to get it performed and I can say with 100% confidence that this clinic was very open and professional. I will be scheduling a procedure towards the end of the year with this clinic as I feel very comfortable with them. Keep up the great work and I look forward to my procedure with Neopel. read more

Had hair transplant 3 weeks ago and couldn't be happier. Traveled 3,000 miles to see the Doctor. Was picked up (and taken back) at San Diego airport and driven to clinic. Did approx. 2,000 grafts and other than the initial pain at the FUT strip site all has gone well. Did not have much swelling at all. Flew back to Boston 3 days later. Thank you Dr. and staff! read more

It has been 7 days since my procedure and everything is going exactly as what Dr. Hernandez said it will go. I sent them my pictures and after they reviewed them they shocked me when they told me that since I still had a good amount of hair on top that maybe the procedure would not be best for me. Saying that in order to get the best results, that I would love and be happybwith I should wait. I understood what they said and could see what they were talking about cause my hair looks thick. But I knew that the pictures were misleading and explained that to them, Dr.Hernandez went completely out of her way to meet me in the united states side since I am from San Diego to do a personal consult and in which case she saw my hair and agreed that I would be a great candidate for the procedure. I was shocked when they told me that I should wait, they were not like every other surgeon I saw she was truly caring about my happiness at the end. The procedure went as planned and I could not be any happier. The location is just across the border in a very clean and nice part of Tijuana Mexico. It is nothing like everyone thinks that you are going to some back alley type of surgeon. Dr.Hernandez and her staff were just as proffesional and thourogh as every other surgeon staff I saw in the US. Ultimately i did decide to go to Dr.Hernandez because of the price being 70 percent cheaper, but after seeing before and after pictures from reputable US doctors I see no difference in my results. Dr.Hernandez gave me everything I wanted and more for a price I believe to be more then fair. Thank you once again Dr.Hernandez and staff for your honesty and high level of professionalism. Victor read more

Had my procedure done 12/26/2014 to crown, temple and hairline. My results so far are GREAT and I'm only at my 5 1/2 month mark as I know the final results take up to a full year. If you are looking for a professional doctor that has experience and knows the artistry HT, DR. Hernandez, is the person you are looking for. Why spend way much in LA or any other place when you can spend a fraction for awesome work. Her staff are also great and very kind. I'll will post my 6 month result on 6/26/2015 for all to see. read more

Excellent choice for Hair replacement procedure. Better than my experience in Phoenix years earlier. I had great results.

Most people look at pictures before and after and expected magical results. I have done a total of 4 procedures to be where I am today and to be happy with the result. First one I have done in the USA was waste of money and time.they tell you how much they charge per graft and it is of course you want more grafts to get more hair. to give you an idea $5 per Graft multiply it by 2000/3000 = $15000 procedure. and imagine you need 2 or 3 of these procedure. What I liked about Dr. Hernandez is being realistic. she said I will give/ take you the biggest smiley face strip from ear to ear about 1cm and that's it. that is the Max you can get in one procedure and she charged for a procedure to get maximum for your money and get the maximum result. I ended you doing TWO strips procedure and onf FUE procedure, she has done it with her husband Dr. Miguel. I overcome that fear, it is not that painful. it's doable and they make it easier and treat you well. They will provide you with lunch and medication once the procedure is over. and you leave with future hair. I am very happy with the result and there is no way I could afford to do 3 procedure in the USA at $12,000 - $15,000 each read more

I had very good experience here with Dr Hernandez and her team. This is something I wanted to do for many years but could never justify the excessive cost here in the states. I did considerable research on the options that existed in Mexico and decided this facility was the best by far. I live in Arizona so I decided to make the 6 hour road trip to San Diego to Tijuana being a bit apprehensive of course as I have never been to Tijuana. Actually it was a piece of cake. The doctor herself picked me up a block from the boarder on time. I told her what I was looking for during our consultation and she decided she would proceed with using both the FUT and FUE procedures to maximize the number of follicle extractions. The procedure started around 8:30 and lasted to around 5:20 - long time right - but I was given a sedative, comfortable not aware of time passing, with a total of around 3200 grafts at completion. I felt fine after the surgery, ate my late lunch and felt no real discomfort. In my option this team is top notch, they were highly organized and it felt like everything went like clockwork. I know many of you guys out there like me are skittish about doing something like this, but don't be. Dr Hernandez is a physician doing transplants for over 10 years and was previously a nurse. After the procedure I was quickly Uber'd back to the boarder and then drove back to Arizona the same night - feeling pretty good! Today is day 2 and I feel just fine - with an actual hair line (at least until it falls out and re-grows in a few months). Great team, great doctor and everyone was very supportive and friendly. If you are thinking of moving forward without taking out a mortgage, this is the place to go. (BTW I may come back to check out Tijuana again with my girlfriend)! Good luck! - andrew from arizona read more

I had my first procedure in April 2015 (2250 grafts) and was so happy with the growth of hair that I came back in June 2016 (2000+ grafts) for a second procedure. The price is affordable, quality is amazing and the people are amazing. The doctor will pick you up at the border or the airport, provide one night's accommodation at a nice hotel, provide a free meal and will drop you off at the border or airport. I'm very happy with the whole experience and highly recommend Dr. Ana Hernandez Amaya. I feel 10 years younger! read more

I had my procedure done about 5 weeks ago. I want to write about my experience so far and hopefully help people that may have fears/questions about the procedure. In my case, I wanted to have a hair transplant procedure for years but first I wanted to learn more about it, find out from other people who had this procedure done, feel more conformable with the procedure/doctor and also needed to be at an affordable cost. I first heard about Dr. Ana Hernandez in a radio interview and then did my research in the internet and compared with other clinics. I felt I made a good choice since my first appointment. I received good explanation of the feasibility of my particular procedure, my possible new hair line and even got to see the surgery room. She asked for my feedback regarding her proposal for my new hair line and we came up with the limits of a hair line that we both were comfortable with. The day of the procedure I felt welcomed by all the friendly staff. The only pain I experienced were for a few seconds during the local anesthesia injections. After that I felt very comfortable during my procedure even though it was a mega session (4,000 hairs). Right when I started to feel bored in the surgery bed, the procedure was over. I was treated to a good lunch and by the time I finished eating I was completely awake and actually drove home after my brother drove us from the clinic to his house. 10 days latter, I returned for a follow up appointment with Dr. Ana Hernandez and we were both excited that all the hair implants were still there and looked very healthy. I must confess that I was very careful in following all the doctor's post surgery recommendations and took all the medications as prescribed. I would recommend people to do their research about the optional PRP Treatment. I did and asked Dr. Ana to perform the treatment on me and it probably was part of the success on my hair transplant so far. As of today, about half of my new hair has fallen out as expected. All the hair follicles should be alive and inside my scalp. Now it is a matter of having patience and should be able to see more new hair appearing in my scalp in a few months. In conclusion, do your research. I am glad I did. read more