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    Neopel

    4.9 (75 reviews)
    Closed 9:00 am - 5:00 pm

    By appointment only

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    Elsa ..

    Me gustaría compartir la experiencia que mi esposo tuvo con la Dra Gaby de la clínica Neopel Tijuana Baja California. México. El se sometió a un trasplante de cabello el pasado 22 de diciembre del 2023. A la fecha El Está muy contento con los resultados y el trato que recibió en la clínica fue excelente. El Personal muy atento y amigable. Recomendamos a la clínica Neopel al 100%

    Me today, 6 years later with hair! (But it only took a year for it to grow back.)
    Frank U.

    I should have posted a review a long time ago. I got the hair restoration 6 years ago. It's been great after that first year. They said it would take a year to fully heal and have the hair I wanted. And they were right. It's a husband and wife team and they are great! I work with my hands for a living so I know when someone knows what they are doing when I see their hands work. They know what they are doing! The husband was so precise and careful at removing the hair follicles from the back of my head. And the wife was so fast putting them in the front that she needed 4 nurses to keep up with her!And talking before the operation, they were very understanding, we talked about family and relationships and people and how people over 30 can have a hard time dating. Felt really comfortable! The results are great! It's expensive (At least for me) but the results and process was worth it. I would totally do it again!

    Where do I start ?! I got a hair transplant and i was so scared , but once I arrived the staff was super nice , attentive, and took good care of me. The job they did was AMAZING ! I got the FUT and my stitches healed perfect. My grafts didn't bleed or budge and were placed beautifully. I was supposed to get 1,500 grafts for the price I paid, but they gave me 4,000 at no extra cost since I had so many grafts in my strip! Not only did they tend to me before the surgery and answer all my questions , but once the job was done and they had my money, they STILL were super attentive and answered all my questions rather than taking my money and ignoring me. The staff even fed me right after my surgery since I'd been in surgery for 5+ hours. Highly recommend! Dr. Ana was my surgeon for reference !

    Just finished
    Rhami H.

    Highly recommend. Dr Hernandez & Dr Miguel take their time to make sure you know what they are doing and feel comfortable. The whole procedure was a full day and 100% worth it. Half the cost of a US doctor for the same exact service. 5 stars! Looking forward to my new hairline. The staff is very friendly and sweet especially Carla. I literally would have not done the procedure in the United States, because the substantially higher cost. Very lucky to have found this clinic and it was so easy. They put me up in a hotel and Dr. Hernandez even drove me back to the hotel. They had excellent lunch for me. Highly recommend And five stars and the way around!

    After2

    Had my procedure approx 18 months ago. Choosing this clinic was the best decision I have ever made! Literally. Everything went smoothly and am extremely pleased with the results. Did plenty of research ahead of time and it paid off. I couldn't take the pain or anti-inflammatory meds due to my colitis but I had no issues and don't recall it hurting that much. It's a bit annoying having an object pounded on the top of your head but it's a small price to pay for the best technique and potential results. The technique she uses gets the hair follicles as dense as possible for a hair transplant and she is masterful at creating a natural looking hairline(zig zagged and single follicles in the very front). I'm a healthcare consultant by trade that spent a good deal of time in both acute and outpatient surgery centers. I had no concerns about anything I saw. Everything appeared clean and sterile. Dr Miguel(her husband) took four hours to remove the follicles and Dr Ana Hernandez four more to place them on the top of my head. Dr. Ana and Miguel Hernandez are both personable and answers all questions and even dropped me off at my hotel. Her son drove me back over the border the following day as I left my car on the US side as I drove from my home in Vegas. Had some temp bald patches that developed on the sides and back of my head and worried me at first but discovered that is normal from shock and resolved by month 3. By month 6 my hair looked pretty decent. By month 12 it filled out and looked completely natural. Thanks Dr. Hernandez! You, your husband, son, and clinic all rock! Please don't change ANYthing... other than maybe a having a little brown mustard on hand for my lunch that the sandwich shop forgot to put on it. **Side note that sold me on Neopel- do yourself a favor and look at the other clinics patients pictures vs that of Neopel. It was clear to me that more total graphs were placed and they were more dense(closer together). Don't be fooled by quotes of thousands of grafts. The proof is in the pictures. No false advertising here.

    Melisa C.

    It took me more that 7 months to update my review but I'm very happy with the result, very natural!

    Hairline-6 months after
    Mark B.

    Can't say enough good things about this place.....this was my second hair procedure (first one was 5 years ago in Irvine/expensive doctor) and I am so happy with my results. One day procedure. I stayed in TJ the night before but I guess you can drive in the same morning if you aren't comfortable with that. You could even stay in San Diego and drive in as long as you are at the place by 8AM or so.......we were done by 5:30PM and my wife drove me home....it was a Monday and the border was empty. Price was around 25% of what I paid in Irvine 5 years ago (it is probably even more expensive now). There are a team of people that work on you and you are never put "under". The only slight pain is when they numb with needle......no other pain. Healing time is easy....and you can wear a hat after a few days....Highly recommend to anyone considering this procedure. Met with them prior on video chat and photos.....perhaps since I had it done before.......5* all the way!!!

    Three days post-op. No swelling, still lots of redness, no pain at all.
    Loren M.

    Just got back from Tijuana after getting a FUE at the Neopel Clinic. I was a little hesitant heading to Mexico and frankly my wife laughed when I initially brought up the idea. She was wrong and I had a great experience and highly recommend the Neopel Clinic to anyone, not just someone that wants to save thousands of dollars. I reached out to the clinic a couple of months ago after being frustrated with the ridiculous prices quoted to me in the states. I had a FUT back in 2009 in Tulsa, OK and it was a reasonable price. Not anymore. My consultation was pleasant and the doctor answered all of my questions. I should note that a good friend of mine reached out as well. His hair loss is much more than mine and the doctor was honest and told him she couldn't help my friend. Her honesty was appreciated. Setting the appointment was a simple $200 money transfer and I was given a list of hotels to select from as the hotel stay was part of the package deal. The hotels were all nice and I selected the Fairfield Inn- Tijuana. I provided my flight information to Neopel as well as transportation from and to the San Diego airport was part of the deal. I flew in the afternoon before my appointment and was picked up by the Neopel driver who was on time and waiting for me and she picked me up in a late model clean vehicle. She spoke great English which was nice and told me a bit about Tijuana. Getting across the border into Mexico and to my hotel took maybe 45 minutes. The next morning, I decided to walk to the clinic instead of taking the shuttle. It was nice out, the area was safe, and I knew it would be a long day. I arrived at the clinic at 8:00 a.m. I spent some time waiting and filling out the standard admission paperwork and got an amazing haircut (not really) and we got started with the procedure at 9:00 a.m. The first part of the procedure was the extraction. It took until 3:30 so 6.5 hours. This is a slow and tedious process, taking one hair follicle at a time. I fell asleep at the beginning of the process so that helped. Overall, there was no pain. The initial numbing shots weren't even that bad so really it was just the boredom of laying still for so long that annoyed me. We did take a 10 minute break mid-extraction to let the doctor rest and to allow me to stretch a bit. I should note that the doctors at Neopel are a husband wife team. One does the extraction, the other does the insertion. After the extraction, I was able to take a 15 minute or so break to eat some lunch. The sandwich was amazing and I was starving as I wasn't allowed to eat beforehand. Insertion was fast. It took two hours and involved three nurses loading the insertion tools with hair and the doctor inserting them. Again, zero pain outside of minor pain during the numbing shots. By 6:30 p.m. I had received all of my after care instructions and was out the door to the hotel. The next morning the Neopel driver picked me up, whisked me through the medical lane at the border (make sure you use a clinic that pays the extra fee for this service) and back to San Diego airport. I am writing this three days post surgery. I have yet to feel any pain. I took the pain medicine the morning after just because but haven't taken anything since then. My friend who had the same procedure at a different clinic a couple of months ago was amazed. So far no swelling anywhere either and I feel great! I will try to update this review in the future but so far I highly recommend Neopel. This wasn't quite the least expensive quote I got in Tijuana but I was happy to pay a few hundred more for the all-inclusive nature of having the transportation, quick border crossing, all medicines, hotel, and food all covered. The amazing doctors and nurses were obviously a big deal too!

    At the Clinic with Dr.Hernandez

    Dont go anywhere else in TJ for hair surgery - seriously. The main reason I say this is because I was tempted to go with two alternative clinics which also had decent reviews and for the price, they PROMISED 4000+ follicles removed. When I spoke with Dr.Hernandez on facetime (for the first time) she told me she could not promise anything. She would have to meet me in person to establish my head size, follicle density, thickness of hair etc. She simply said that they would aim to extract AS MANY AS POSSIBLE WITHOUT DESTROYING THE BACK OF MY HEAD (Donor area). I cant stress how important this way of thinking is. Its a balancing act - take too much from the back and the back of your head looks sparse and weird. You get the idea. Generally in life, if things seem too good to be true - THEY ARE. I prefer realism and logic and when I made that decision and met the team I knew it was 100% the right one. The pick up from San Diego was perfect. The hotel was great. The planning of the hairline with Dr.Hernandez was really a two way conversation and collaborative drawing. She really listened to what I wanted and gave only her experienced opinion - what was obviously the correct one after doing this for 18 years I was told. The next day, Dr.Miguel (her husband) did the 5 hour extraction and he was incredible! Such focus and precision and his team were incredible. I had a lunch break to check in with people and then we started again for 2 hours for the insertion. The skill of Dr Hernandez and team was awesome. The after care package they provided as A+ and the drive back across the border was seamless. All in all, this is an easy 5 star review. Feel free to ask any Q's as I know how big a decision this is for most men. NEOPEL - YOU ARE ALL ROCKSTARS!!!

    I rate Neopel a 5 star because I loved my experience with Dr.Hernandez & Dr.Miguel for my hairline surgery they were very caring and also their team were super nice and friendly, i totally recommend Neopel because you will be in great hands & the place is very clean ! After the treatment they gave delicious enchiladas suizas & after the surgery they ordered me a Uber to the border .

    Right before procedure.
    Yama R.

    I contacted Neopel Clinic after doing some research on options to do FUE in both the United States and abroad. My treatment was supposed to be scheduled for March 2020, but of course the COVID19 quarantine got in the way and we had to postpone it indefinitely. By mid-June, Dr. Hernandez and her husband contacted to say they were restarting appointments with new strict safety protocols in place. I'll be honest, I was very, very nervous. I've never had any kind of surgical procedure before. I was worried about the pain, the length of the process and the results. But from the moment I was greeted by the staff through the entire pre-op, surgery, and post-op care, every single member of the team was so kind and focused on my comfort. To begin with, Dr. Hernandez shaved my head and we talked about realistic goals and the "design" of my new hairline. I had initially wanted to try to split the graft between my receding hairline and bald spot on my crown. Dr. Hernandez convinced me it would give me the best results to focus entirely on my receding hairline, because that's what creates the dramatic difference in your appearance and photos. She said I should give it a couple years for my donor area to heal and my crown to thin out more and revisit the crown potentially down the line. We agreed and got started. Dr. Hernandez's husband Dr. Miguel does the extraction part, then after a slight break Dr. Hernandez steps in to perform the grafting. There were about 4-5 other staff who assisted. But only the doctors placed their hands on my scalp. They promised me there would be almost no pain other than the slight pinch and discomfort from the numbing injections. They were right. It's hard to believe given the length and complexity of FUE (one follicle at a time extraction and grafting). But other than some pressure, I felt very little. There were a couple of points where I got nervous that I was starting to feel sensation, so I expressed my concern to the doctor and they applied more local anesthetic. No big deal at all. I'm one of the biggest cowards in the world when it comes to pain and I was completely comfortable. The doctors were able to harvest and graft 1860 individual follicles. The pre-op started around 8:00 AM, the procedure itself by about 9:00 AM. I was done and receiving aftercare instructions by 4:30. By 5:30 PM I was back across the border and headed up the freeway to my home in Long Beach. Given the quality of work, the complexity of the FUE procedure, and the amount of personal care I was shown, going to Neopel was more than worth it. The cost was maybe 1/3 per-graft of what I would have been charged anywhere in SoCal. I do plan on going back to Neopel to cover my crown in a few years, as per Dr. Hernandez's instructions!

    Right after surgery

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    Page 1 of 2

    Review Highlights - Neopel

    Ana and Miguel Hernandez are both personable and answers all questions and even dropped me off at my hotel.

    Mentioned in 16 reviews

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    DHI Mexico - This is month 1 after procedure.

    DHI Mexico

    3.9(16 reviews)
    1.6 kmZona Río
    $

    Truly beyond my expectations...its really unbelievable…read more From start to finish this office and the staff were nothing short of professional, courteous, and really just outstanding. I contacted 5 offices to begin my process of hair restoration with only 3 of them actually getting back to me and a consultation. DHI was on my radar because of the tools and technique that is specified and i actually knew a customer of DHI in Turkey that was very pleased with his results as well. My consultation via Zoom was initially with Efren, a kind soft spoken man who answered my many questions with ease and confidence. I additionally had a second follow up after my other 2 consults to clarify a few things before i made a decision and it was Efren who gain my business and confidence that i was in good hands. First visit to the office was to do pre procedure blood work, and i was able to meet a doctor for the first time. Speaking to Efren i was fine, but the doctor (forgot her name) i met did not give me the warm and fuzzies. I left in discomfort, but was still planning to follow through with my procedure. The office was beautiful, professional and very clean with a friendly staff. My procedure was scheduled after my blood work came back and we had a date set a little over a month from this time. Showed up on the day of procedure, was ready and did all my pre procedure duties to meet a second doctor in the waiting room Dr. Jimena Gonzalez. She was nice with a sweet disposition and i immediately liked her manner and tone with how she handled herself. Getting all the way back into the operating room this second doctor told me something the first should have when i visited to do blood work, that my hair was too thin and than i needed to do a round of Minoxidil and/or Finasteride. That she can do the procedure but the results wouldn't be to her and maybe even my liking. I was in shock, keep in mind i just paid in cash for the entire procedure so they had my money. I agreed to do as the doctor says and do 6 months of the Minoxidil, they refunded me my money, and off i went. The Minoxidil definitely made my hair obviously thicker (Costco Kirkland 5%) was the product i used and i did a Zoom call update with Jimena to show her the progress and to confirm my appointment for surgery. On the day of surgery things went flawlessly, i listened to the radio during extraction of my hair for approximately 4 hours. Had a nice lunch for break. And finished with The Matrix on the tv while they replanted my hairs into place. The doctor and her staff made sure i was comfortable at all times, and really made this easier than i expected. The following day i returned to have my bandage on the back of my head removed from where they farmed the hair and washed the area for me. After this point i was free to drive home to Vegas for the recovery. The photos speak for themselves. Previously i didnt really have a hairline, very thin weak looking hair. The finished results about 6 months later are outstanding.

    Very unhappy, they didn't tell me I'm not qualified for the surgery and they didn't get my deposit…read moreback. Doctor and staff really didn't care about my situation. All they cared was money. I feel like I'm at the shopping center and all they were trying to do is to sell me something! the place was pretty dirty to I tried different places in Mexico and them service was good but this place is a rip off. I don't recommend anybody to go there.

    Photos
    DHI Mexico - Ahora después del procedimiento

    Ahora después del procedimiento

    DHI Mexico - How sides should be treated!

    How sides should be treated!

    DHI Mexico

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    Concord Hair Restoration - Look at that coverage!!

    Concord Hair Restoration

    4.9(57 reviews)
    30.7 kmMission Valley
    Certified professionals
    Locally owned & operated

    I can honestly say my experience with Concord Hair Restoration exceeded every expectation I had…read moregoing into the procedure. Before choosing them, I spent time speaking with several local competitors through their "free consultations," and unfortunately, I walked away from those feeling misled and uncertain. That completely changed when I met Dr. Mousavi and his team. From the very beginning, he was straightforward, informative, and genuinely focused on what was best for me--not just selling a procedure. He took the time to explain everything clearly, set realistic expectations, and answered all of my questions with honesty and professionalism. That level of transparency immediately built my trust. On the day of the procedure, the entire staff made me feel comfortable and well cared for. They were attentive, kind, and clearly experienced, which made a huge difference in easing any nerves I had. The environment was professional yet welcoming, and it was obvious that patient care is their top priority. Looking back, I completely understand why Dr. Mousavi's office has such a strong reputation. The quality of care, honesty, and results truly set them apart. I'm extremely happy with my decision and would highly recommend Concord Hair Restoration to anyone considering this procedure.

    Trust me, the experience you will have with Dr. Ben Mousavi and the whole team at Concord is as…read moreintimate and personable as they get. I had been to Turkey in 2018 for my first hair transplant, although my procedure worked ok, it felt very transactional and I don't think lasted very well. So I was looking for the complete opposite this time around and hit the bullseye with Concord. My experience was very personable, the doctor was reassuring while also being realistic in the sense of not wanting to sell you false hopes, which I find some doctors would do sometimes to get you to sign up through them. My consultation was very detailed and informative. And the biggest difference between by first Turkey transplant and Concord's is the importance the post procedure recovery process is to Dr. Mousavi. I left feeling like this is just one step in a lifelong journey into a healthy head of hair, rather than a single operation and "hope for the best" type of situation. Grateful to the attention, care, and experience Concord hair restoration gave me!

    Photos
    Concord Hair Restoration - Almost 5 months post FUE procedure.

    Almost 5 months post FUE procedure.

    Concord Hair Restoration - 3000 graft FUE procedure

    3000 graft FUE procedure

    Concord Hair Restoration - FUE hair restoration with Permanent results without the use of harmful hormone blocking medications.

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    FUE hair restoration with Permanent results without the use of harmful hormone blocking medications.

    Neopel - hairloss - Updated May 2026

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