Me and my girlfriend are excited to move in to our townhome in August! The managers have been super…read morehelpful and friendly as well.

I lived here the same time as Jon. You can read his review. It is accurate, honest and the…read morewebsite cut parts of it off. Jon was rude one time to the staff, her name is Lisa, she is the manager. She called him asking for money that was already paid. She was clueless, so he matched her energy and she did not like it. Other than that, Jon was not rude to the staff. Lisa was also extremely rude to me. During my time, my ex was abusive and going through a dispute with me over the tenancy. I enlisted the help of Lisa, who went to her boss. When I followed up, Lisa said "My boss told me to stay out of it". I could not BELIEVE that response. I was just trying to get guidance and support as I took over the rental payments again. Lisa did not care, she would have none of it. So when I noticed people putting furniture in the dumpsters(a violation of the lease), I didn't tell Lisa. I decided to stay out of it. This place is not great. They have had several maintenance staff issues, and they had three managers before I moved in. The turnover is ridiculous. The rent is incredibly high. I remember paying my rent one time(admittedly late), and Lisa still sent me a summons. So I called her, and she told me "What is going on? What are they doing in that attorneys office". Lisa was completely clueless. My property manager was completely clueless. She told me she had been doing property management for 35 years, yet I don't understand why she still finds new situations or the job challenging.

I cant say its the perfect place to live but pretty close! staff is always nice and friendly, and…read moremaintenance is quick to help when we have any problems. I love that there are many events that are out together for the residence and you can meet other people who live around here! overall I think its a nice and quiet place to live. Andrea Rodriguez y11!

I lived at Castle Pointe for a little over 2 years before recently breaking my lease over safety…read moreconcerns. As a woman living alone I felt that I could no longer continue to live somewhere with so many apartment and car break ins. My neighbor across the hall had their window smashed and the cops were pounding on my door at 3AM to ask if I had any information about a "crime". Castle Pointe said that after this event they would be installing additional lighting and cameras on the property, but 4 months later and they still have not done so. They did install locks on the outside doors, however many of these are also broken. Last winter a skunk moved under the steps of my building. The smell was so awful that my eyes watered and I felt nauseated for several days. CP's response was "well that happens sometimes". They did not keep the residents up to date about the status of our new neighbor and it took over a week for him to be evicted (which we only figured out because the smell went away). I have lived in apartments for the past 20 years and never had a place give me plastic to cover the windows in the winter because they were so bad. However, take the plastic and put it on your windows or you will freeze! They will also increase your rent every single year by about $100 a month despite there being no improvements to the property and they will offer new renters a MUCH cheaper price. My apartment was very dirty upon move in and my shower was clogged with the previous resident's hair. My laundry room was absolutely disgusting and dirty. The price for laundry was high considering the dryer literally left burn marks on my clothes because it got so hot. The gym ceiling leaked whenever it rained and the machines would just sit in a puddle of water which didn't seem very safe. At one point every single treadmill was broken and it took 4 months for them to be fixed. Which is a bit ridiculous considering you have to pay $75 to have access to the gym 24/7. They did allow me to break my lease however I did have to pay the termination fee, despite being afraid for my safety. CP's redeeming quality is the maintenance team. All the guys are very nice, helpful, and prompt. The dog park is also cute but unfortunately a lot of residents don't pick up the poop.

Super nice and brand new! I really appreciate Melissa and Abby! They have been beyond helpful and…read morekind!

This is the best place to live. All the amenities, location, most of all staff! Outstanding. Very…read moreprompt and efficient. Also the surprise pop ups, (food). Anytime you have a maintenance issue, handled immediately. The secured building is a plus too. Can't say enough. Kathy garza

This place is amazing. I toured with Shawn and she let me video everything for wife and then i…read morebrought my wife back to tour with Jessica. We loved it so much we applied on the spot. Plus pool side pizza and 24 hour gym!!

The onsite property manager Julie was great! Friendly but always professional! If an apartment…read moreissue we felt she took great care in getting the matter resolved. HOWEVER, their corporate office is another story! When left after buying a home, it Withheld our security deposit despite no damage and only a remaining gas-water bill. After the property managers efforts to reach their corporate offices and only after sought legal guidance, 4 months later got our security deposit. We did see the sec dep check was dated to that which required but NOT sent to us! So, future residents, beware! I'd also suggest they do criminal background checks prior to final decision to lease an apt.

Riverwalk is a perfect spot on the Grand River where you can walk the beautiful ledges into town…read more I lived in one of the "older" units for 2 years, which was perfect and beautiful with nice carpet and open spaces! The walls are a little thin and you may hear your neighbors once in awhile but everyone is very considerate and quiet for the most part, especially after 10pm when it is quiet time. The backyard is wonderful for get togethers, gardening, and socializing, plus there are the tennis courts and walking paths. The staff is amazing and feel like family! Doug, is maintenance, and Hillary the manager are wonderful to work with and great neighbors! I will miss my "Riverwalk Family"!

Beautiful place to live with lots of wonderful people around, close to downtown so lots to do. We…read morelove living here

Had a scheduled tour, even a follow up confirmation call with Audrey. Upon arriving early to tour…read moreas me and my partner were reasonably excited because it is a beautiful property; we were given absolutely nothing. A woman came out from a door walk past us when to her office then came back out to provide no information regarding our original inquiry. We were told they "don't have any one bedroom units available at all" though they're advertised on every apartment site... and It was confirmed/scheduled because we were told there were openings. We accepted what was said and confirmed a 2 bedroom would still be within our budget. "Sorry there are no openings for those either". We were even flexible with the date she gave us in the future still nothing not even a brochure! We were taken back by the service and lack of information as renters. I don't know if it was because we are a younger black couple or why anyone would be so withholding of information that we scheduled to have provided. I digress, we've now found a beautiful property with wonderful staff. Just unfortunate a nice property has rude people.

I've been living at Water's Edge Apartments for a little over nine months now. I moved here for…read morework and rented the apartment sight unseen because it had an extremely impressive score on "apartmentratings.com". I've been very happy with my apartment, nothing has required maintenance except for a leak a few days ago which was fixed within the hour since it was considered an emergency. No major issues and anytime I brought up a minor issue in conversation the office staff always offered to put in a ticket and I would turn them down. The original office staff of four ended up leaving completely and there was a period of churn until they secured a new permanent manager and maintenance folks. I've never lived anywhere that didn't have office turnover so that wasn't terribly surprising. The original staff of Heather and Brittiany (not a typo) were awesome. Heather was the best apartment manager I've ever had. The new crew of Melissa and Jinny (not a typo) are also really great. I haven't spent as much time around them but they are very friendly and helpful, I have zero complaints. The grounds are very nice, a few lakes with fish and visiting geese, ducks and bullfrogs. I saw some ducks grow up this summer and they'll walk around me if my puppy isn't around which is cool, not sure if that's normal for ducks or not. The dog park is very large, definitely the largest I've ever seen at an apartment complex. Lots of neighbors with dogs who visit the park (and who aren't jerks) so my puppy gets a lot of exercise and socialization. You can also walk to Horrocks easily which is a great perk. I like this side of town and most of the places I actually like are a short drive away. In conclusion, I would definitely recommend this complex. As with anywhere you ever live, please actually read your lease. Things like the procedure for moving out, charges for damage, those are all important and you need to know if you agree with them before you sign. Thanks for reading.

I had a good time at Madison Apartments. I don't know about management beforehand, but the…read moremanagement team this year has been extremely friendly and responsive to my questions and concerns. They have been very accommodating and easy to work with, especially when I signed the lease just a few weeks before the fall semester started. Maintenance is responsive, and quick to fix things. There was a section of time where my heater didn't work properly, and the maintenance was professional and courteous, despite me having called them to repair it over and over after it broke several times. Everything they did, whether it was work orders or in home tours, they contacted me well beforehand to give me advance warning, which allowed me to clean up the apartment before they arrived. The neighborhood is really quiet, and I haven't heard any partying since I got here. It was a good environment to study and relax. The rooms are well lit, and well ventilated, making it easy to concentrate on studying. There are a lot of convenient places to eat around here, especially due to its close proximity to Frandor Shopping Center, however, it is a bit of a walk (~15 minutes). The closest bus stop to get to campus is the #1 bus stop at the bottom of Frandor, so a car is advised if you don't want to deal with the cold and snow in winter. The highway runs right beside Madison Apartments, so if you want to travel, it's pretty easy to access the highway. Personally, I find that the highway really helps me sleep at night, however, I can see how it might annoy some others. Ordering packages to be delivered can be a pain sometimes, since there isn't an adequate place to leave the packages, unless someone lets the mailman inside the complex. My advice would be to use FedEx and UPS' options to drop at a nearby store. UPS has a store in Frandor, and FedEx has one right outside of MSU campus, making both areas easy to access if you are a student. Internet is only offered by Comcast and AT&T, which has decent internet but can be a bit annoying due to disconnects. There is fiber-optic that is expanding into the neighborhood, and I believe they've already contacted early adopters to start their plans. I do not know if the apartments here have it yet, but I believe that it might be a better deal than Comcast or AT&T if they do manage to have it. Overall, I really enjoyed my experience at Madison Apartments. I really liked the apartment itself, as well as the neighborhood around it. Getting to places might be a bit difficult if you don't have a car, but I didn't think it was too bad. The management and maintenance are really easy to communicate with. If I hadn't already signed on with other roommates to a different place, I probably would've continued my lease here, but it's definitely on the table if I decide to live somewhere else in Lansing after a year.

Tenant for 4 years now, initially this was a cost-effective apartment that fit my needs well. Not…read moreso much anymore, there are units with as much room and as many amenities for less. Most recently they have started to charge us a flat rate for water and heat in addition to our rent and new renters insurance fee. Mind you water and heat was previously included in our rent. Despite my misgivings about how DTN would charge you for air if they could, they do have an amazing maintenance team. Our maintenance requests are taken care of in a timely fashion, and an emergency number is available for residents to call anytime of the day/week. As for location, it is adjacent to the highway but we haven't had any issues with noise bar some occasions. The neighborhood that the complex is situated in has a large park not too far away and is great for walking/jogging.

I lived in the Masonic Temple Apartments for two years, and I had a great experience. The location…read moreis extremely convenient, as it is less than a five minute walk to campus. Parking can be tricky, but the landlord offers spots for cheaper than the permits the local garages offer. It is an older building, so there were maintenance issues from time-to-time, but the landlord is extremely accessible. He answered every call, even in the middle of the night, and was always prompt in response. Apartments are kept clean and well-maintained, and the landlord will notify well in advanced if he has to enter your apartment for any reason. There is plenty of space and fantastic features such as a dishwasher and garbage disposal. I truly loved my time living here, and I would recommend it to anyone who is interested!

I lived here for two years and loved it! While the apartment doesn't have amenities necessarily,…read moreit's a wonderful place to live. The location is prime for the pice, you literally can't get closer for cheaper in East Lansing. Our unit was the smallest one in the building, but we really made it charming. The parking around the area can be tricky, but the rates for spots on the building are less than the other garages nearby. Even though the building is old, a lot of the appliances inside are updated and modern. The bathrooms are beautiful and the kitchen looks new. While yes there were some moments when the older building came into play, the landlord was there efficiently to fix things. The apartment above us flooded one time (and on a holiday too) and the landlord was there within the hour to help us dry our floors and provide assistance. If there were any other issues, I could very easily call or text him and would get a fast reply. I could not recommend this place enough, Masonic Temple Apartments will always hold a special place in my heart.