Had them replace a battery in my watch less than a year ago. It died. Took it to another business…read morewho informed me that the battery that Stewart's installed was the wrong battery. Stewart's are a joke and don't know what they are doing.

Highly recommended on the community facebook page I brought a watch here to be serviced, cleaned…read moreand repaired. I was greeted abruptly by an unfriendly woman, who asked what I wanted. I didnt even get to finish what I was saying before she grabbed the watch from me, told me it wouldn't be waterproof anymore if she changed the battery and that if the battery change didnt fix it, it could cost me $400.00. I never finished getting anything else done there and I will never return. However the jewelery store attached was much more pleasant experience.

Asked for estimate to complete a watch battery replacement (I supplied the battery and had tried to…read moredo it myself - wrong tools), was quoted 130.00 dollars.

From the owner: Repairs, Jewellery & Watches, Pearl Stringing-Engraving, Goldsmiths on staffread more

The best jewellery repair in Winnipeg!…read more I went to Suttons to repair my worn out engagement ring. The staff that assist me was very friendly, and I got to meet Tom, the goldsmith where he checks my ring on the scope where I can see my ring closely in the monitor on how the claws were all worn out. I asked them for an estimate, and it was affordable, and within my budget so I told them to go ahead with the repair. After two days they called me that it's done and I was so surprised how fast the service and how beautiful my ring was! It's like brand new!!! I will definitely go here again for any repairs I need!

i had an antique bracelet, 14k gold, that was too small. it had intricate links....Sutton's made 3…read morelinks identical to the originals! cant tell which are the added on links. And fast service and really nice people.

Hands down best customer service and best Jeweller in Winnipeg. I have a custom engagement ring…read morethat I couldn't find a matching wedding band. I had Roger Watson Jewellers do a custom wedding band and the result was amazing and sooo fast. I was panicking since my wedding was fast approaching and I thought I had run out of time to do something custom. John Watson came to my rescue! My engagement ring and wedding band match perfectly and everyone thought it was a matching set. The size/quality of the diamonds matched absolutely perfect. The best part is everything is done in house on Osborne Street. They have an in house goldsmith, in house jeweller, so nothing is sent away, it's all done locally right in their store. If you are looking to do a custom piece, have something repaired or resized, or need appraisals on vintage pieces for insurance definitely go to Roger Watson Jewellers. Excellent friendly honest customer service. I even learned a few things about different metals and diamond/stone quality.

I took a ring in to be sized down and dealt with Jessica. I was given an estimate of 2 days and a…read morevery reasonable price. I got my ring back extremely quickly and it was beautiful work. The price was half of what I was quoted elsewhere as well. Jessica was a dream to deal with. She was friendly and cheery. She explained the process to me and answered my questions. She has a terrific attitude and I will absolutely be seeing her again. Thank you!!

My experiences with Golden Hand as a repeat customer have been nothing but positive. I'm not…read morelocated in their city but the level of online customer service and the staff interaction makes the sales transaction feel as though your standing in the store making the purchase. I can't say enough positive things about Golden Hand. I will always continue to support!