Trev's Towing went above and beyond!…read more My son called me in the middle of the night after his battery died while he was stopped at Tom Thumb. We tried jumping it ourselves, and even an employee from the store came out to help, but nothing worked. Then Trev showed up like an angel. Not only did he get the car started, but he refused to charge us a dime. Who does that anymore?! In a world where kindness can sometimes feel rare, Trev reminded us that there are still genuinely good people out there. Thank you, Trev! You truly are an angel. From the bottom of my heart, thank you for helping my son when he needed it most. Your kindness will not be forgotten.

Big Thank you and Shout Out to Trevs Towing & Transport of Lynnnwood . Hardy is excellent and…read moreprofessional, such a nice person and very very careful. We appreciate you nice people at Trevs

Marysville Auto Center Wolf in Sheep's Clothing…read more We purchased a 2011 Subaru Forester from Marysville Auto Center on November 17th 2025. We purchased the vehicle for my son to drive when he came to visit on winter vacation from college. After purchasing the car, it sat in our driveway until my son came home from college for Winter break on Dec. 12th (except for a few local trips to the store within a ten-mile radius). He stayed with us for a few days and then headed down to Portland to stay with his mom where she lives. We had plans for him to drive back up on the morning of Thurs. Dec. 18th because we had tickets for the Seahawks/Rams game. He called the evening before game day on the 18th to inform me the check engine light was on and the car was "surging". I was not at all comfortable having him drive it back to Seattle with the check engine light on. It was not possible to get the car looked at in Portland on such short notice and there was no way of getting him up here in time, so we had to miss the Seahawks game. Although we tried, we couldn't sell the tickets online or otherwise being less than 24 hours to kick off. The following weekend we went down to Portland and took the car up to the Kendall Marysville Subaru Service Center. At this point the car had only acquired about 500 miles since it was purchased. After inspection the Service Department called and told me that the check engine light was set off by PO30X codes and the (4) Ignition Coils needed replacement. They also mentioned that improper spark plugs were previously put in the vehicle, and those should be replaced while they were there. These repairs were going to be close to $2,000 for a vehicle I just purchased from their car lot. I explained the vehicle was just purchased from Kendall Marysville Auto Center, and these repair items should have been picked up on the 163 Point Inspection previously done by their company. I told them I wanted them to replace these parts and requested a copy of the 163-inspection report completed on the vehicle before it was sold. I received the Inspection Report from the Sales Department. The report showed that PO30X codes had previously triggered the check engine light before the vehicle was sold, and Kendell Service Center replaced the spark plugs. Below is from the inspection report. Why didn't Kendell Service Department complete the repairs they say needed to be done on this vehicle when the same check engine light codes came up for them before the car was sold? Instead, they replaced the spark plugs with ones they now wanted to charge me to change since they are not the proper ones. I also looked closer at the 163-point inspection completed on the vehicle prior to us purchasing the vehicle. None of the inspection boxes are checked off in the 163-point inspection. The 163-point inspection was not completed as advertised. Below is the actual 163-point inspection report for this vehicle. I brought this up to the Kendall Service Department. They offered to replace (1) Ignition Coil but not the other (3) they said needed to be replaced. They would not even replace the spark plugs they put in. They now said the spark plugs were ok. When looking for a vehicle for my son, I could have purchased a similar car for less from a private party or I could have purchased from any other used car lot on the corner. I looked online at private sellers and went to several other used car lots. I did not have much confidence in what I was seeing. When I saw Kendell's ads for Marysville Used Car Center, I felt like I could have some confidence in a company that is standing behind the used cars they are selling. When I purchased the Subaru Forester from Marysville Auto Center, I did not even try to talk the price down. I figured if they were standing behind this vehicle like the claims they make in the ads, I was fine paying a little more. Through this transaction with Marysville Auto Car Center they proved they are no different than any other used car lot or purchasing from a private seller. Purchasing a vehicle from Kendall's Marysville Auto Center was a huge inconvenience and costly mistake. They dress up their dealership and web page to look like they offer a product and service that others don't. This is not true. I also question the Service Departments credibility. Beware they are Wolves in Sheep's Clothing. I plan on purchasing a new Subaru sometime in the future. I will not be purchasing any more cars from The Kendall Auto Group.

Well run dealership with integrity and professionalism. Cars being held before inspection cannot be…read moredriven off the lot. You can put down a deposit to move a car of interest up in the queue. They fixed many things on the car I wanted including replacing the brakes. It is a 163 point inspection that gives you much greater confidence in what you are getting. The test drive went very well so we ended up purchasing the car. It comes with a 6 month/6000 miles major engine and drive train warranty. All the staff we worked with were great including sales rep Jovani, sales mgr Jason and finance mgr Zac. We appreciated being treated respectfully and professionally. Encouragement without unnecessary pressure. Definitely recommend this dealership for used car purchases.