DO NOT TRUST THIS BUSINESS OR ITS OWNER.
I normally don't take to reviews unless it's warranted, but in this case, it's my responsibility to help protect others from being taken advantage of the way I was. I paid the owner of Nelson Empire $20,735 for a vehicle that I never received. Despite repeated requests for either the vehicle or a refund, the owner has refused to honor the agreement, take accountability, or even attempt to make things right.
This is not just bad business, this is theft, plain and simple. When a business owner operates with this level of disregard for integrity, contracts, and their customers' hard-earned money, the community deserves to know.
If you are considering doing business with this company, I urge you to reconsider. A tow service or vehicle sale requires trust, trust that your property and your money will be handled with honesty and professionalism. In my experience, Nelson Empire and its owner have shown neither.
Protect yourself and your finances. There are too many reputable businesses out there to waste your time and money on this one. read more