I hired Grant's for a custom steam shower and a glass deck rail in my new home in Mendocino…read more The shower glass was measured incorrectly and had to be completely redone. They replaced the glass, but once we started using the shower, water poured onto the walls and floor. They never installed a shower seal strip on the top or end of the glass -- a basic step for a frameless steam shower. In the middle of all this, the installer (John) told me the owners were retiring in a few days and he would be taking over the business. I called multiple times about the missing seal, and nobody seemed to care. I ultimately had to hire another contractor to come in and fix it. As for the glass deck rail: my general contractor warned me, "They're going to raise the price to make up for the shower mistake." And sure enough, an updated quote arrived that was about 20% higher, with a very flimsy explanation. Out of principle, I didn't hire them for that part of the job. I don't know if John officially took over the company or not -- he was personally very nice -- but in the end, he did not stand behind the work, and I can't recommend the business based on my experience.

We highly recommend this excellent locally owned business!! Julie and Grant are a GREAT team and…read moretheir service is highly recommended even for coastal folks like us! Yesterday had to replace our window shield. Initially, Julie was very helpful on the phone to get the simple and very inexpensive process started. The work took two hours but it went fast spending time in Costco and walking the nearby path meanwhile Julie was available to pick us or drop us off no problem with the rain threat. Grant put in an excellent functioning and beautiful new window shield!!! THANK YOU BOTH!!!

I have used their services many times over the years, and they have always been dependable,…read moreprofessional and knowledgeable.

FANTASTIC! We needed to replace all of the windows in our very old house. Russ and team did a…read morewonderful job. Prompt, efficient, professional, courteous.... simply fabulous. We are already noticing a huge difference in temperature inside the house. Hoping to save $$$ on our PG&E bills this Summer. Thank you Round Tree Glass!

scott was very kind to meet me in Clearlake to pick up my fireplace door that needed a new piece of…read moreglass quoted me $250 and he hoped to keep it under $300 I paid $320 that's fine I need the fireplace for heat. But when I got the door back the hinge pins were gone so I call and asked him if he had them and he said no you will just have to go to the hardware store. I have to order them online for $30 it's just disappointing that they were there when I gave them the door and he didn't really care that they didn't come back with the door. It is what it is but it's very inconvenient.

I had an aluminum-framed single pane window that was broken. I detached it from the greenhouse it…read morewas used in and took it in. The guys happened to be in the shop (not out on a job), and they very kindly fixed it while I went and did my grocery shopping. Pleasant folks, quick response.

Cannot say enough great things! Amazing customer service from everyone involved! Aaron came out and…read morelooked at the jobs needed and came back with a very fair quote. We hired them for 2 separate jobs so far and have another one planned for the future. They replaced 2 broken window panes (cracked on one pane in each different window). One window was an outside pane and the other one was an interior pane. Then they replaced our side kitchen French door with a new one with a doggie door installed... which is heaven sent because I will no longer be their personal door (wo)man The ladies in the office were always friendly and helpful. The crew at the house were very respectful and knowledgeable. Next job will be replacing our old skylights when we get a new roof!

Aaron is always honest and helpful in finding the best solution to our needs in our home and our…read morebusiness.

Great service and customer service. No complaints. Everyone was on time, found a way to get a tough…read morejob done, and did the job quickly and well for a reasonable price.

I had a problem with leaking windows during a recent, heavy rainstorm. I called Valley Glass and…read moreasked if they could help. This was on a Friday. A very nice customer rep. told me they would have someone out Monday to help. A crew of several guys showed up on Mon. as promised, cheerfully caulked my windows on the inside thoroughly, then left without even charging me, which was welcome as I'm elderly and on a fixed income. I can't recommend this company highly enough. They were on time, competent and really helped me out. Thank you Valley Glass! I will rec. you to everyone I know.

This company is amazing! They installed a shower door in my manufactured home; were able to…read moreovercome the weird configuration of the walk-in shower; and it looks terrific!

We recently had Moule's Tehama County Glass come out to inspect our vinyl windows. They found most…read moreto be in need of repair as they had been out of adjustment. They did a great job and we noticed day one on the house being a little more quite and the heater not running as much! We are so grateful the Moule's crew did a great job! Mike G. Red Bluff, CA

Wow, I needed a new piece of glass for a framed picture and the owner Chuck took care of me as soon…read moreas I entered his Business. Professional, kind at a very fair price. Thank you, Chuck!

They answered my questions and request in a timely manner. They tried the best to get my glass soon…read moreso that my storefront isn't left broken. The price was a little higher than I expected, but then again I don't really have my window smashed too often.

They did a great job with our shower enclosure. Kyle was knowledgeable and experienced. Their…read moreprices are also very reasonable. Would use again.

My tempered shower door panel "exploded", yes exploded!…read moreCalled 2 other local glass companies, either they didn't call back or were very undecisive on the cost and/or didn't get back to me on a quote. Third call was to Kyle Wagner. Thank goodness. He called back and we made an appointment for him coming out to measure. He was very accommodating. He ordered the panel, at an extremely reasonable cost, and kept me in the loop on the ETA. The day it arrived, he contacted me right away for appointment to install. He installed it quickly, accurately and neatly. Wagner Glass Works is a great example of "No Job To Small". Anytime I need another glass replacement or repair, Wagner Glass Works will be first on my list! Plus he is a great guy!

Very quickly fix and professional. Done great job and clean everything up. The price is reasonable!read more

Jack Smith Glass in a word IMPRESSIVE... from Janine in the office…read moreto the install crew, friendly & dedicated to making your job an example of what customer service is all about ... from initial call to estimate to install was quick & like clockwork, crew was on time & ready to go... removal & new install of a 6ftx7ft picture window went flawlessly & was a SUPER CLEAN professional finished installation (these guys are good) no need for other estimates (which I did) Jack Smith Glass has them all beat w/customer service and their price can't be matched !! give them a call you'll be glad you did... I'm sure glad I did !!! did I mention the word IMPRESSIVE ?