A new play area (for kids under 6 years old) in Wood Dale that opened last month is located in Georgetown Square. If it wasn't for my GPS that we arrived, I wouldn't have located the banner. So new that there's no permanent fixture, rather a banner outside of the building! Upon entry and the left side, there's a mini drink and snack counter. For example, Latte, capuccino, and espresso are $1.50, Leurig (tea, coffee) is $1. To the right is a cashier to sign a waiver and $10 for one child. No shoes and socks are required in play area, no food or drinks in play area as well. Free Wi-Fi, password is posted on the walls. The play area has a indoor playground that consists of: a climbing stariway, 2 caged swings, 3 punching bag obstacle sections, 2 areas of triangle terrains, and few wall wooden activities. The play area has foam blocks, Lego blocks, wrecking ball merry go round, immoble squirrels merry go round, and few balls or animals to bounce and move around. Adults can engage with the kids or watch kids through a divider for the adults;There's the option to sit on the tall chairs or in the party room area through circular windows. Employees were sociable, asking if we are ok and offered complimentary slices of cake. Not sure if it's part of a daily routine though! Nothing new for my child, since I've exposed her to plenty of play areas. Still a fun time! The only downside is that there isn't a foot stool for the younger kids who can't reach the water fountain. Those kids left water puddles from tiptoeing or missing water to aim to their mouth. Pro: Employee regularly sweeps or mops the floors and make sure play area is organized. My daughter enjoyed the 2 hours stay, mostly socializing with the kids there. read more

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Cute little spot for littles! Owners are welcoming and kind. My two and four year old had a ball!

Brought my 20 month old for the first time. She loved it! We spend about an hour here. Her favorite was the ball pit, but she enjoyed all of it. We'll be back again for sure. I purchased a stamp card around Christmas time for about $30. read more

Booked a party and they reached out right away to start the planning the birthday party. Were accomadating and flexible. They also were responsive and answered any questions promptl. Bring extra water and/or juice boxes in case you run out because it would be an extra charge. Able to pick a music playlist. The face painter was amazing and everyone was able to get it who wanted it. Wrecking ball merry go round was a hit. Kids had a blast and everything ran smoothly. I had some concerns at first with reading the reviews but it was the complete opposite experience. Would go again! read more

I came here for a party and the owner made me feel scared and uncomfortable when we were playing and we were all trying to have a nice time. We all come from a loving family and it was not a great experience. Better off doing a party somewhere else to save the hassle and don't waste ur time here read more

I had to cancel my daughter's birthday due to the increase in covid cases and most people not feeling comfortable with a 'public' space. I did not expect a refund - but due to our changing circumstances I asked if I could use the deposit as a credit towards daily play. I was told no. The woman I talked to was rude everytime time I talked to her. I will not ever be returning to Nelly's Playground. read more

I had thought that my experience at this place was a rare occurrence, and didn't want to publicize it and have it negatively affect a family's business...but now that I've seen the other negative reviews, it doesn't seem so surprising now. We've been to this playground 3 times in total. The first 2 times went fine, the place was clean. The most recent (and last time we will ever come here), the owners daughter was present and playing unsupervised. First interaction with her - she pushed one of my boys and yanked a toy out of his hands. Toddler will be toddlers, and I didn't think much of it. However, when one of my other boys approached the carousel she was on, she grabbed him and BIT him on the face. She drew blood! Needless to say, my toddler started bawling his eyes out. While we trying to comfort him, the owner did come over and apologized and tried to explain how she didn't know how to control her daughter from biting and that she's tried all these different methods. How about this: if you know she does this and it's an issue, WATCH over her then when she's playing in your BUSINESS. The icing on the cake came when she went to the back to get an ice pack, not for my son, but for her daughter. I'm sorry that biting my son's face caused your daughter's teeth to hurt?! The mark on the son's face lasted for over a week, and I have the photos to prove it... read more

I plan a birthday party there and they are rude and didn't look like the kids were having fun

Do not go here! My nephew hasn't been out of the house other than here... he went and then 3 days later he started coughing... 2 more days and there was a fever. We tested him and he's positive for covid. Possible not cleaning enough, I know must be hard but maybe more hand sant available? Not sure... not worth the chance. Never going back!!!! Altho there were no masks!!!! I shoulda left when I noticed that. Don't you care about safety?? read more

I've been here about 3 times with my almost 2 year old. 2 out of the 3 times was great. This place is really clean, and looks like it might be a fun place to have a kids party. Unfortunately, they don't seem to enforce the "No kids older than 6 years old" rule or the "Don't leave kids unattended" rule. The lady that works here actually stepped outside with what appeared to be her friends (that brought their older rambunctious kids) to smoke. I won't be back. *Updated-I wish I could give this place 0 stars. I called the owner per her request, and she tried justifying what happened. I thought she was going to be apologetic. I can't believe this place is staying open the way it's being run. read more

The absolute worst when trying to plan a birthday party. You're best off going elsewhere to avoid the Frustration and lack of giving a shit.

The reviews you read are true I should have listened to these reviews before booking my daughters first birthday party here. Owner is rude from first phone call. unfortunately I had to cancel a month before the party and I understand there is a policy but she was letting me talk and explain my reasoning to why I needed to cancel. I had to ask for a refund on my deposit but she got continue to be very rude yelling at me and Even sounded like she was talking about me to another person in a different language. People like this do not deserve somebody's hard working earn money. stay away from this place! read more

I never leave review for kids places because I know we can all have a bad day when dealing with kids but this was the worst experience! The woman was just rude ! I stood there while she was talking about other customers and then acted like I was bothering her. We didn't even stay to play because I felt so unwelcome! read more

The place itself is a nice area for kids and toddlers to enjoy and play. With that being said, I didn't have the best experience because the employer there had her child who plays rough and she doesn't watch him because she is too busy on her phone. My son is 18 months, and this boy was over 3 yrs old so I was very cautious watching my son since her son only wanted to be where my son and I were. It is not my job to watch the employee's kid while watching mine. I had to complain to the employee and tell her to watch her own kid so mine can play without getting hurt. There were other kids there and we had no issues with them because they all played well and were supervised by an adult. On my way out I complained to the employee that was there on the next shift and she simply apologized and said that other people have also complained about the same employee. Why is she still there then if people have complained. I would like to be able to return but there is no way I am going back when that employee is there with her kid and I don't recommend people going when her kid is playing unsupervised. read more

Never plan anything with this business. I put a deposit down on my son's birthday party months before the Covid cases started increasing, again. Unfortunately, my son tested positive for Covid, which meant we couldn't hold the party. I called up nelly's to discuss it with them. They told me they don't do refunds, which I understood, but if I gave them another date, they might reschedule the party. I had to call back after finding a new date, and the same woman I spoke to before said they won't allow us to reschedule the party. I told them that's not what she said to me the first time I called her, but she did not care. I asked her if she's just going to take my money for nothing? She said, "that's basically what we are going to do," and hung up on me. She was rude, unprofessional, a liar, and admitted to just taking my money without any care for the customer. Avoid this place completely. read more

It's very good place for children!!! Very nice atmosphere and i like classes for kids!!! read more

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We LOVED it! The place was awesome. It was smaller than other indoor playgrounds we've gone to but I personally liked that because my 14 month old daughter could wander and no matter where she was, I could see her. She likes independent play and exploring so it was great to let her do her own thing but still keep my eye on her. They have very many different play stations so its a nice mix of things. The ball pit and the merry go round was our favorite. The place is very clean, from the play area to the rest rooms. Everything was well kept. The employees were super nice and friendly. I have nothing negative to say about this place. My daughter and my friend's son (12 months) LOVED it so it's safe to say we'll be back again soon! 10/10 Definitely recommend. read more

Great place for toddlers . There's not much to do, but it does, keep the kids busy. Recommend for an hour play. Prices did go up, but it's $13 still good price read more

Absolutely love this place. Took my 17 month old for the first time and it was perfect. Very clean!!! Super nice staff!! I love how it is dedicated to younger kids most places are mixed this place definitely makes the smaller kids comfortable! I loved it and we will be back often!! From what I learned from speaking to the staff member the owner has 2 smaller children so she's got the right idea on how to keep things fun. I also saw they have specials on each day!! That's super cute. Great way to introduce smaller/younger kids to more play. This is my favorite place! read more

Recently moved to wood dale and took my 16 month old and I was beyond excited to have a fun place so close to home. What I hadn't realized was that unless you are light skinned you aren't welcome. They basically looked at us like brown trash and made us feel beyond unwelcome. Tried going again thinking it wasn't the owners fault and just the customers that like to hang out there all catty. Second time was worse. Definitely not going a third time. Recently started going to kids empire a little further away and a little pricier but so much better. So anyone with a little color on your skin stay away! They will treat you and your child like undesirables! read more

I'm honestly not sure why the other Yelper gave this place only 3 stars, but to each their own. I really liked this place. It reminds me of Yu's Island in Woodfield Mall. It's a good size (not too big and not too small). It's also very clean and the female owner is very friendly. She even gave me a free slice of cake when I first arrived! She was always watching to make sure the area was clean and organized. She even vacuumed while we were there. My 3 1/2 year old spent 3 hours here and could have easily spent another 3 hours playing. I love how the seating area easily allows supervision of the kids. It's a great place to hang out at during the winter to burn off some steam, especially if your little one likes large motor activities. My other son is still an infant, but this place is great for very little ones as well. Especially if they're crawling or cruisin'. I think the cost is fair if you're going to be here for a few hours. I'll definitely be back. :) read more

if you want a rude person and bad attitude then this is your place! since the phone the only thing I asked was if I could go 5-10 min before so I have time ñ to decor. her answer was"why would you need time to decor you can be there at you time and only have 2 hours you'll see what you'll do with that time" I said okay she keep saying I can't put anything on the wall which I understand but she kept being rude with all the questions. also my friend hook and when we went they were super RUDE read more

This place is a hidden gem in our neighborhood. It was only $5 to get my 15 month old in and he absolutely loved it! The place is kept clean and they have plenty of toys and play areas for children. Highly recommend. read more

I've taken my 18 month old son here twice now, we meet our friends with their 17 month old son. This place is perfect for a wide range of little ones, they have a baby area for sitters/crawlers, a big space for runners/high energy toddlers like mine, and a 2-level climbing space for those youngsters who know how to climb. We love Nelly's playground. It's a socks only play space. There are cubbies, coat hooks, and a bar top with stools to sit and watch from outside the play area. Party space in back, we're considering doing our sons parties there in the summer. Such a fun place for this stage of their development. read more

Owners were very friendly. It was a great time. Very clean also! Lots of stuff for toddlers to do. My son and his friend had a great time. Will definitely be back soon! read more

Rudest owner I have ever met. She's very degrading and snippy. I watched her talk down to and yell at employees in front of guests too, which was unprofessional to have to watch and made me uncomfortable. Other people have told me they also feel this way. The playground is nice, but dealing with the owner made me never want to go back. :( read more

I am posting this review again as it seems all negative reviews are being deleted. The owners wife has attitude and is just not pleasant. On three occasions I have been there, the older daughter terrorized my son and the owner mom being five feet away would not say a word. Just kept continue to nurse the younger baby at the time. The second time the mean kid kept pushing my 2 year old son to the ball pit, to the point I verbally asked her to move away, and still no response from the mom. Too busy talking to her friend. Finally, the third time, the daughter kept throwing the balls at my sons face and started spitting at him. Was I stupid for coming back three times ? For sure, never again. That happened to my friends kids as well. The husband on the other hand is very nice and opposite to his wife, turns the carousel when there are a few kids. She wouldn't do it. It's hard to get to this place and I would recommended it to kids 0-3. They do offer some snacks, mostly organic. Has never seen anyone wipe stuff either. read more

So cute, clean and fun! My 22 month old had a blast there. Definitely will be back, priced at $10 a kid... not bad!!!

Went today for their Valentines party and had suck a great time!!!!!! The couple that runs and I assume owns the place we're so nice to the kids, always visible and always cleaning! Everything was clean and neat. They had coffee, cupcakes, crafts and a face painter. The kids had an amazing time! We will definitely go back! read more

I came her first thing in the morning with my 4 year old and 2 year old. They love the place because it is very kid friendly. It got filled with a lot of kids as soon as it opened. I quickly felt very out of place with my children. If you are not of Polish decent, this place is not for you. I felt myself and my children being stared at because we have a darker complexion than everyone else. I let my kids play for a little longer until i noticed them setting up for a "story time". I looked at the books and noticed they were all in Polish. I then decided it was time for us to go. Then the owner became upset when she saw us getting ready to leave and was also upset I did not want her to give my children candy at 10 in the morning. Oh also the owner thought it would be a good idea to change her daughters diaper on the bar table where people are supposed to eat, when there is changing tables in the bathroom. Very upset I waisted my money there. read more