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Neiman Marcus

3.1 (94 reviews)
Ultra High-EndDepartment Stores
Closed 10:00 am - 8:00 pm
Updated 2 months ago

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Reviews With Photos

Chanel J12
Aurora C.

I wanted to purchase the Chanel J12 and was helped by a very helpful SA in the fine jewelry department at this Neiman location. I had trouble knowing which size I wanted (33 mm or 38 mm) and although they only had one of the white ceramic diamond 38 mm in stock, she helped me get a better idea of sizing using a Chopard piece. I ended up getting the 38 mm, and her help made for a very quick and effective trip, which I always appreciate. I will return to her for my fine jewelry again.

Chicken Bistro Sandwich is definitely recommended :)
Diane C.

Last time, I've been to the Neiman Marcus café was in my pre-yelp days. Totally enjoyed my lunch today. I dined alone and was never ignored. I was escorted to my table. The server Juan pulled out my chair. Juan provided excellent service throughout the meal. For starters, the complementary fresh monkey bread with luscious strawberry butter and consommé was served. Next, I had a delicious peach lemonade ($5.00) which was super refreshing on today's warm day. Ordered the Neiman Marcus Special Chicken bistro sandwich ($17.00). The delicious sandwich consisted of grilled chicken, garlic alioli, yellow peppers and greens on super fresh focaccia bread. All the flavors complemented each other beautifully. Definitely recommend the sandwich. The café has other entrées consisting of meat and seafood. Other items include wine, cappuccino and desserts. The food and service was wonderful in my pre-yelp days and continues to be excellent.

Esme H.

Not bad I had Giovanni in shoes talk me into a pair of $2499.00 pair of Louboutin shoes. I originally went in for a new pair of beige pumps. Got great service from him. My husband insisted i wait until Valentines Day To make sure i loved these particular crystal pumps. We got his info. I will have to wait, but I'm thinking they are a little busy and i won't wear them as much as my $695 beige. Very nice selection I was shocked there wasn't a Louboutin store If I'm still thinking of them in 3 weeks I'll get them for sure.

Dina J.

Definitely the definition of luxury in terms of presentation, price point and the brands they carry. Numerous occasions where I haven't been able to find a sales associate on the floor to assist me ... and there have even been times when I have visibly noticed associates get upset because I decided not to make a purchase (shoe department!) As per the cafe ... food is tasty, servers are kind ... just takes a very long time for your food to arrive.

Turkey and Bacon with chips

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10 years ago

NM store in the mall of short hills is the worst; very bad customer service. It used to be my favorite store, but not anymore.

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Review Highlights - Neiman Marcus

Whenever I want perfume, make up or handbags I've always been assisted with compassion and attention to detail.

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Macy's

Macy's

2.7(44 reviews)
0.2 mi
$$

I got accused of stealing a pillow that I purchased. I went to check the pillows because sometimes…read morethe pillows are clearly dirty, used, or under filled. I had the one guy working there follow me around. He didn't bother asking me if I needed help. Just hovered around the area. Didn't realise he was following me. I came to do an exchange. He, Issac, couldn't scan my receipt. So instead of figuring things out, he accuses me of not even buying that pillow because he cannot scan the receipt. He argues with me. And he wouldn't give me my phone back. He made me beg him to give me back my phone. I had to beg him and say please just to give me my phone back. He then goes and calls the manager. I show them my receipt on my phone. Issac is still hogging my phone. Manager has to say, "Issac give her back her phone." He kept holding on to it. He finally gives it back. Manager is smoothing over the situation, explaining that if I have to exchange the pillow maybe this pillow isn't for me. Down pillows have a smell. Instead of using my time and picking the same pillow, pick a different pillow. Manager goes, "Issac process her return." Mind you, this man doesn't argue with his manager. He treated me with such disregard and disrespect. Thank god for the manager. Thank god for the ladies working downstairs at Coach for making me feel heard and listened to. The guy working at home department did not apologize to me for his mistake.

Lorraine & My Blessed Mattress - I tried ordering a modestly…read morepriced Memorial Day Mattress on line from NOT Macys and I'm still bitter as of August 1st BUT I'm now lying on a $2800 new Sealey Supercomfy Mattress I bought for $480 + minor delivery charges and horrific old mattress removal charges and it's all because of Sweet Lorraine the sales ace and the efficient Latino duo who acted with professional kindness and no nonsense swiftness. THANK GOD. Well God & Lorraine - Black Friday sales really do come true!

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Neiman Marcus - deptstores - Updated May 2026

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