It's a Friday night right before Christmas, and it's not nearly as crowded as I expected. I've been…read moreto this mall several times and it's never overly busy, which I really appreciate. It has a nice mix of luxury brands along with more affordable options. I especially like the Macy's here, it's never crowded, as well as Pottery Barn and Crate & Barrel. They also recently added little words project (love this store and its mission to spread kindness ). We also came for their Christmas Santa photos, and it was a really nice experience meeting Santa with the kids. The only downside is that I wish they had a food court. It would definitely make the shopping experience easier, especially when you're there with kids and want to grab a quick bite. Overall, I like coming here.

This is a decent mall with a good selection of stores from a wide range of price points…read more However, the completely rude, racist, and mysogynistic. As a lesbian, I was treated like a stupid slut, which is not me at all. I have a PhD and I'm a lesbian, yet I was treated horribly. I'm obviously NOT a slut or a whore, yet that's how I was treated. It's better to shop online or just use Amazon.

I got accused of stealing a pillow that I purchased. I went to check the pillows because sometimes…read morethe pillows are clearly dirty, used, or under filled. I had the one guy working there follow me around. He didn't bother asking me if I needed help. Just hovered around the area. Didn't realise he was following me. I came to do an exchange. He, Issac, couldn't scan my receipt. So instead of figuring things out, he accuses me of not even buying that pillow because he cannot scan the receipt. He argues with me. And he wouldn't give me my phone back. He made me beg him to give me back my phone. I had to beg him and say please just to give me my phone back. He then goes and calls the manager. I show them my receipt on my phone. Issac is still hogging my phone. Manager has to say, "Issac give her back her phone." He kept holding on to it. He finally gives it back. Manager is smoothing over the situation, explaining that if I have to exchange the pillow maybe this pillow isn't for me. Down pillows have a smell. Instead of using my time and picking the same pillow, pick a different pillow. Manager goes, "Issac process her return." Mind you, this man doesn't argue with his manager. He treated me with such disregard and disrespect. Thank god for the manager. Thank god for the ladies working downstairs at Coach for making me feel heard and listened to. The guy working at home department did not apologize to me for his mistake.

Lorraine & My Blessed Mattress - I tried ordering a modestly…read morepriced Memorial Day Mattress on line from NOT Macys and I'm still bitter as of August 1st BUT I'm now lying on a $2800 new Sealey Supercomfy Mattress I bought for $480 + minor delivery charges and horrific old mattress removal charges and it's all because of Sweet Lorraine the sales ace and the efficient Latino duo who acted with professional kindness and no nonsense swiftness. THANK GOD. Well God & Lorraine - Black Friday sales really do come true!

Visited Nordstrom at The Short Hills Mall over Christmas week…read more Despite it being a busy week, the store was well stocked, clean, and neat. We had a very positive service experience in the shoe department. The sales associate was helpful and patient, grabbing us a few similar boot options to try, beyond what we asked for. She didn't mind that we put the boots we loved on hold and came back to purchase them before leaving the mall. We made sure that she got credit for the sale. We had a great experience in the mens' denim department as well - the employees were really helpful in explaining the styles and sizing of the various brands. We also purchased a bag in the contemporary section - the sales associate there was actually pushy and salesy, not someone I'd normally want to work with or support, but we needed the gift so made the interaction short and moved on. Overall we enjoyed our shopping experience at Nordstrom, and we'll definitely return when we're in the area. If you don't live near a Nordstrom, they offer free shipping and free returns. And their customer service across stores is almost always top notch.

Three and a half if available. The staff at Nordstrom shorthills is very friendly and helpful…read more This is my go to store and it's always a fun experience.

Huge store spread across two floors. Lots of inventory, really big men's department. Jewelry…read moresection is also very impressive, excellent collection, lots of sales. We bought a pair of earrings for 70% discount. Associates are super and do their best to get you the best deal.

Would give zero stars if I could. My boyfriend and I went to get perfume and cologne. The security…read morein the men's section where no one was working the cologne stand I guess, said we couldn't touch anything. Not even getting someone who works there to help us. So we leave to the perfume section where there was people working and the security follows us. I am 28 years old and have a better job this security guard and so does my boyfriend 30 years old. Felt very much like this man/boy was just waiting for us to steal. Will never ever go back to a Bloomingdale's again if this is how you pay your employees to profile people.

The Space beauty department is always a pleasure. They know their products well and explain them…read morebased on your needs and wants. Just what you need as skincare is very important.

Strange, thought we'd reviewed this one, but the space here shows up as a new Yelp entry! Three…read morelevels surrounded by parking in the Short Hills mall. Popped in here to do a return of an online order, the jewelry department was very helpful with this (general return area couldn't help with even the costume jewelry). Staffers a bit hard to find in different areas, though I saw a bunch in shoes and cosmetics.

Great bookstore in the Short Hills Mall. There are more than…read morebooks in the store - gifts, stationaries. There's small area with desks and chairs, if you need to preview the books before you decide to own them. The store is very clean, with clear signs of sections. I would come here again!

What a fun place to visit this unique book store may be on the smaller side but offers a unique…read morevariety of fun things to explore for every one of all ages. From books to toys to accessories, sweaters, blankets and more ! Indigo is just a great place to explore with a little bit of everything. When you walk in from the kids area you'll find a mechanical dinosaur and all the kid things so be prepared to have your kids eyes opened wide. Trains, squishables, the very 3-D book marks for school! So much to see all in this little store. Yes there is a surprise for everyone and all the books that make you dream about what can be, this place is a little wonderful fantasy that I love to visit when in New Jersey! You will be happy with the experience, service and everything you see ! Then there is the Mall which is fantastic!

I have made multiple purchases from this location and have had great experiences every single time…read more The staff are always courteous, kind, and treat me the same whether I have been purchasing shoes, a cardholder, or even just browsing. Part of my belt buckle broke recently, and I took it to this location in hopes of them being able to send it for repair. I was expecting to be hit with a hefty cost. Instead, the staff explained that the way it broke shouldn't have happened with their quality control process, and ordered a brand new buckle for me at no cost. They truly made a difficult situation much better! Two weeks later I have the new buckle and my belt is as good as new.

I visited Ferragamo, I overheard staff members Adrianna Faundez (this is what her card said) and…read moreEmily (because I asked her for her name before my exit) chatting about a client's personal details while in the showroom area. Also moved on to talk about past employees and said they got fired for stealing. This lack of discretion regarding customer privacy is concerning. I hope management addresses this with Adrianna and Emily to ensure a more professional environment. I was disappointed by the staff's behavior. It made me feel uncomfortable and unprofessional. If any of the employees that use to work there comes across this needs to reach out to a lawyer for this is unacceptable. Very disturbing!

It's a clothing store for those who sail and own yachts. I do neither but I like to look at the…read moreclothes here when I'm at the mall. It's a super expensive version of Eddie Bauer for the sea. Service is impeccable and the quality is fantastic. Worth checking out. The golf shirts are awesome.

One more 5 star review. Another sale pale blue straight leg pants with 3/4 inch zipper top…read more Can't stand the word obsessed but I truly love this brand. The pants are soft and feel sexy, light, smooth a perfect set for wk ends or even work. It's the fit, the fabric, my style. I have purchased other I'll say higher end clothes online they all went back. Fit or fabric off. Honestly found my brand. For reference I'm ageless let's keep it at that!

Last year around February, I ordered two of Spanx top selling jumpsuits. I took a pause at the…read moreprice and then I thought of it being a female lead company -about the quality of the material I hear folks rave about - about how the reviews mention about that you'll have these items forever and it'll be worth it. (So true by the way) So You go ahead and you make the purchase. The service was impeccable and then a year later the zipper breaks on your jumper and within 48 hours of contacting customer service via email - spanx sends you a replacement at no cost!! I reached out to them about replacing the zipper and instead this is the result. quality supreme level of customer service you were rewarded with - so Definitely Shop at Spanx. Highly recommend. It's worth the price.