These guys are great, friendly and understanding. As a small business owner they have helped me make payroll several times in these troubled times. Highly knowledgeable and genuinely good people. read more

The owner is quick to reply publicly on Yelp for PR damage control, yet has ignored my direct emails and phone messages for the last three weeks. Because management flatly refused to resolve this privately, a formal consumer fraud and deceptive practices complaint has been officially filed against this business with the California Department of Financial Protection and Innovation (DFPI) under Bill of Sale #9216. I am letting the state regulators handle it from here. read more

Jason provided excellent customer service and was extremely helpful throughout the entire process, will definitely be coming back.

Came in to get a loan, got helped Jason he was great with customer service. Check them out

Jason was very helpful and quick with his work to get things done quickly. I was also offered a great value price for my belongings.

The gentleman with the tattoos is great. Very nice and helpful. The gargoyle looking lady was awful. I brought multiple items in, she gave me a price for one item, then changed her mind that it was the price for everything. She had no idea what was being sold, nor did she even care about the actual value, just trying to lowball the hell out of someone who could probably use the cash. read more

Please don't come to this pawn shop. My first time coming and last. Zero customer service and they try to low ball you. When I came in I literally had to beg for an employee to take my service. The big lady with glasses was on the phone screaming and cussing while "attending me" I went in there hoping for a good deal but she clearly did not know what she was doing. I have the receipt and the designer bag and she said it was fake. She clearly cannot read a receipt or a serial number. Also she offended me by saying "I don't know why you spent so much money on a bag" like I'm sorry lady you are a sour grumpy saggy count with no o. read more

I had my account moved here from another pawn shop. These guys did everything they could to screw me out of my things. I even won a settlement against them due to my having gone into bankruptcy. Did they work with me? HELL NO! So if you want to go to a lowlife pawn shop then this is the place! Stay far away from these clowns! read more

Talk about a hole in the wall... and they don't even serve food!!! This pawn shop is one of the smallest that I have come across. However they carry several distinct items; Jewelry, Power Tools, Musical Instruments, and Movies. Those four categories made up 95% of the items that they had for sale at this shop. Literally this must be a specialty type of location due to what they were selling. I have never before been in a pawn shop that was so narrow on what they purchased and sold. This is one of the smallest pawn shops that I have been in, however it was bright and clean. This is another not so seedy place. If you are looking for an instrument this is where you want to go. They had it all from the standard acoustic/electrical guitars with amps, to trumpets, flutes, coronets, saxophones, heck they even had a Tuba for around $1,350! I was thinking this may be a music store as they so many instruments for sale. Jewelry takes up all of the counter space on the left when you enter and is mostly made up of; necklaces, rings (looked like wedding and engagement rings, so if you want someone else's FAIL ring...), watches, bracelets, and earrings. The wall to the right when you walk in has multiple shelves on it and each shelf if filled with power tools of all makes and models. They seem to have almost as good a selection as Home Depot! So if you are looking for one of those types of items mentioned above, I think you are set. The other items that I saw that jumped out to me were a wakeboard and a couple of swords that had something hanging off of them... read more

Neighborhood Pawn - Jewelry Near Me - Placentia, California

This pawn shop is awful. There was a female working there who is apparently the manager she had the worst customer service. Was extremely rude and when I told her she was a terrible manager her smart ass response was thank you. Do not give this place your business. Also when I told her I would contact the owner and make a complaint once again her smart ass response was you absolutely can. What a total shit hole read more

Great little neighborhood pawn shop. I scored a beautiful Taxco 1920's handmade sterling necklace for less than half market value. I was very pleased with how willing they were to negotiate, the care they put into packing it up for me and just a great overall experience. Will definitely be back. read more

I went in early, about 11 am, and both windows were occupied. One of the ladies working acknowledged me and smiled. I was ditching a piece of ex husband jewelry, so my ex being cheap about everything, I didn't expect much cash, but I didn't want to look at the piece anymore. As I waited, I started to notice all the amazing rings and other jewelry they had. Such a great collection of unique pieces, I was of course drawn to something sparkly. When it was my turn, my dumba$$ hadn't looked to see the necklace I was turning in. It was tangled seemingly beyond saving. The nice lady didn't kick me out, but helped me untangle it, without making me feel stupid. The whole process didn't take long, but I felt welcomed and satisfied with the money I was offered. When I wanted to see a piece in the case after, there was no sales pressure. read more

Very nice people was great I really recommend this Company lots of tools and jewelry.

If I could give this place zero stars I would this place is anything but neighborly went to go trade in a designer bag with original receipt and bag and she said it was fake and tried to low ball me the big blonde has no idea what she is doing constantly changing the price and customer service was horrible take your business somewhere else! read more

Saw the reviews and they are completely wrong this place is fair and gave me a great offer for my gold that I sold today great place

I love this store!!!!! It's in a perfect location and has the best selection from electronics to tools and jewelry, definitely worth the visit every time. Seriously an exciting sort of treasure hunt!!!! To each there own but any negative review I'd say no please check them out for yourself, it's straight forward customer service!!!!! I Love that about the store if you like what you see then great. They offer payment installments. When they have sales it's the best time to go definitely!!!!!!! read more

Owner is a literal joke. I was talking to another customer in the store about cassette tapes. The conversation was rudely interrupted, "sorry, but if you have to talk business take it out my store." Don't recommend coming here go to the imperial pawn shop instead. read more

Found this little shop when I was out shopping. The people who work there are so nice and friendly. I definitely feel the family vibe here! VERY clean place. Got my mom some jewelry for Mother's Day... nice selection! Definitely my new go to for jewelry! They have tools too... Guess I'm coming back to get Pop's his Father's Day gift here too! Very excited! read more

Your typical pawnshop, no need to elaborate on what a pawnshop carries or does. But they have a decent amount of musical instruments that are fairly priced. I saw their ad on craigslist as I was looking for an instrument for my sister. I spoke to Natalie the previous week as far as the ad is concerned, and asked for their location and hours. She was very pleasant and accommodating. We came in today, and Jose (or was it Carlos?) was very helpful when he welcomed us up to the sale process of the instrument we came in for. I've never heard of a 30-day guarantee of an instrument at a pawnshop, it's practically unheard of, but that got me sold into going back to their pawnshop! I don't get the other reviews here. Do your research and don't expect unreasonable expectations. They're there to make a living too, so don't be a douchebag to these people. read more

Called this pawnshop the lady said yes bring in your headphones and we can look at them, I brought in $100 brand new wireless headphones to pawn, the guy at the front said they look good she called the lady from the back that I talked on the phone with, she was very disrespectful explaining that we can't buy headphones but made me drive 12 miles because this was a friendly neighborhood pawn shop, not at all!!! The lady doesn't how to do her job professionally and honestly will waste your time, thank you for the gentleman and the lady in the front for actually doing their job and listening to the customer. read more

I appreciate any local pawn shop that will actually negotiate with you (especially when their initial offer was already higher than any other pawn shop in the area). A message to pawn shop owners everywhere, if you stick to your initial offer, no matter how reasonable you feel it is (because it usually isn't, let's be honest) your going to lose a lot of business. When I need to get a loan or sell something of value, I'm going to neighborhood pawn. read more

Bad customer service you pay double your loan at the end and the people that sit there charge you $5 just for writing the ticket out and the guy behind the counter looked like he was on drugs cause I asked a why was I being charge $5 for writing out a ticket lmao cowards read more

If you are in need of money and you have something to pawn then you need to visit the Neighborhood Pawn. They are very generous with the loans an are will to help you out.. they also have a great selection of jewelry and guitars. Stop by the staff is every knowledgeable an extremely friendly!! If your not smiling when you come in then you will be smiling on your way out!! Crystal and Sandy will help.. read more

My all time favorite pawn shop. The employees here are extremely helpful and fair. They give you good advice as well.

Cool spot and they negotiate unlike other pawn shops. Cool place with cool stuff for sale

They need to hire nice people instead of snotty ones that pretend to know what they're doing. I was trying to sell my gold today and the girl there rubbed me in the wrong way. Telling me I shouldn't sell my gold, did not know if they had enough money , etc. and telling me to go away in other words. By then I was already upset and of course I don't want to sell my gold but when you have to , you have to. All I wanted was a simple transaction and value for my gold not a lecture. After checking the value, she says it's worth 450... sorry 425 (I was corrected by her) but they'll buy it for 250. Now I'm a rookie when it comes to knowing the value of gold but why mention the higher price ?? Knowing they did have money to buy it. After that we said we would think about it and check other places , she rudely returns out gold all tangled ( a few necklaces and earrings) and leaves it there for us to clean up. I would never make the customer clean up I'd do it as a kind gesture. Worst pawn shop in this city!! read more

My opinion on the shopping part of this paw shop has not completely formed as I have spent absolutely no time shopping for anything there, just pawning. I just called in and spoke with Crystal who was super kind, helpful, informative and she actually listened to me and then responded to my concerns and questions appropriately and quelled my anxiety about a mix up I made with dates. Overall she made my day. Thank you so much Crystal, you deserve a gold star, a pat on the back, 2 thumbs up, a sucker, and a sticker. Customer service is so important to small businesses you are truly an asset to this company I hope they treat you as such read more

Neighborhood pawn is the best. I used them along time ago because they seem to change and were rude. About 3 months ago i took a chance and went back. I'm clad i did, carlos the manager was very clad to see me back. He took real good care of me . friendly asked me what l needed, and doesn't look down at you because you had to pawn something. I won't go anywhere else. Thanks Carlos!! read more

I Do Not Recommend this Pawn Shop.I have been in 3 times and All Times they Would Not Buy My Items.Just a Different Excuse Why Every Time,Like it Does not Sell,Its To Big of a Item.We Don't Buy that.I also Have Never Witnessed them Buying Anything while I was Their.They seam to have a Excuse for Everything.Do Not Go Here. read more

i have never been more insulted in my life she removed me from her store for commenting on their prices and merchandise to my friends about the prices of an outdated playstation i was going to purchase a video game before i was rudely removed from the store how is it possible that they are selling out dated merchandise for 400x's retail value. worst experience ever!!! never been more insulted and ripped off. i was going to pawn a smart watch brand new never used and theory latest model which cost $150 she offered me a measly $10 for the brand new pebble smartwatch. offered 20 for a ps3 when they sell a playstation 1 for 25 this place is a sham and a ripoff, never and i repeat never come here unless your trying to get ripped off by incompetent morons. i even had custom oakley glasses and she offered $10 when they are $400, she assumed she knew what kind they were l, when they are a custom made limited edition glasses. they are imbeciles who act like they know what there talking about. they have no respect or any intellect what so ever. never go here, never!!!!!! read more