I had a 10 year term life insurance policy with Transamerica. For 9 years I paid an annual premium…read moreprior to the due date. I submitted my final payment by check on April 14, 2026 using Transamerica payment forms. The actual premium due was May 12, 2026. Upon returning from a trip in mid-June 2026, I reviewed my bank statement and discovered my April 14, 2026 check had not been cashed. I immediately contacted Transamerica Corporate in Iowa. I was informed the check had not been processed. Four days earlier to my trip return in June, 2026 I was informed my policy had been terminated. I was instructed to reapply by the Transamerica help desk. I never received any notice by Transamerica that my check was not received (no email, text, nor written statement) until early in July. It is my suspicion that Transamerica purposefully did not acknowledge or cash my final payment to avoid paying out the term policy if I died before May 2027. I want reinstatement ASAP.

Buyer beware! 15…read moreyears ago we signed up with Transamerica life Insurance Company for a 15 year policy. Everything went smoothly and the policy was pretty inexpensive per month. Two months ago, in April, the Company sent a policy increase letter to my old address, Thankfully on May 12 I received it at my current address. I called immediately because the new policy was jumping up from $60-$422. We weren't going to pay that much a month as the economy is so poor and my husband and myself are preparing for retirement. I spoke with the associate and he explained that the policy was up and it was about to increase. I told him to please cancel the policy. He ,then, provided me with an email where I could send the surrender letter. I sent all the surrender pages signed back to that specific email within an hour from the time we spoke. About three weeks later, I receive a letter requesting for me to please pay $1256.46. I called again and to find out why the payments were not stopped and the cancellation did not go through? The associate then told me that they did not receive my surrender page that I had emailed to them. Thankfully, I had received an automatic response saying that they had received the information. She, then, proceeded to give me a completely different email address to send the surrender page to them. Go figure! Thank God I had those payments stopped with my bank or right now I would potentially be out of $500 or more. This is bad business!

Insurance Gurus saved me a ton of cash on my insurance! Ed was great to work with and made the…read moreprocess simple and did all of the shopping for me. Highly recommend!

I came to United States approx. 3 years ago and it did not took me long understand that as bad you…read moreneed oxygen you need insurance to survive with peace. Accidentally I came across Shelters Insurance Company where I met Ed Faber. I inquired about a quotation, and there he was like a thorough professional, explained me the products. I was convinced as the insurance product which he offered was best in my findings. Not only that, he also took all the pain in visiting me personally to make sure all the required formalities are done. I was at peace.... After some time I was again in need of different insurance product because this time I was buying new home.....I called Ed .....There he was, like a sincere advisor, explaining me all about home insurance. By that time he had started his own company "Insurance Gurus". To my surprise he never asked me to change my policy, but the kind of person and knowledgeable professional he is I followed him there. He not only educated me on the home insurance but also was present when I was signing my deed with the bank to advise me DOES & DON'T. Last winter there was some serious wind storm and I lost some of my roof shingles. The complete roof was damaged. Ed took complete care of me & my family by not only getting me insurance help but by also by calling on the roof repairing company and getting me the required assistance. Then came the real incident, where my Wife met with an accident, thank GOD no injury to her but my car was totaled. By now Ed was family...I called him and again there He was........ I am writing this to let you all know about Ed Faber, as not only he is a knowledgeable insurance advisor, but a kind hearted person. I am a foreigner to this country but he always treated me and my family as his own..... I will always refer everyone I know & is in need of insurance to approach Ed & Insurance Gurus...as I assure that you will not only get and best insurance product but will get a friend for life.... Ed....Thank you very much for everything....I wish & pray all the very best to you.... Sandeep Rathod Director-Operations

Great company - great rates and incredible customer service! Everyone goes above and beyond to make…read moresure I feel valued and appreciated.

This is a HORRIBLE company! I am not a policy holder, however, I was in an automobile accident…read morewith someone who hit my car and is a policy holder. The claims reps are EXTREMELY rude and not helpful at all. They want you to work around their time schedule, not yours. I am extremely busy and told them they would have to work around my schedule to which they told me that was not going to happen. I am sure I will be fighting tooth and nail to be reimbursed from my damages.

Jim Humphreys office has always been so helpful explaining the offers they have and answering…read morequestions I have as well as informing me of ways to get more out of my insurance. Very patience and friendly, not a pushy insurance office at all.

They have been very helpful with and questions I have had about my insurance. Annually, they meet…read morewith you to look over your policy.

They are dropping my dad after 40 years of being with their insurance just for a few Claims would…read morenot recommend to anyone

From the owner: Insure Carefully, Dream Fearlesslyread more

I highly recommend the American Family Insurance Bryan Watkins Agency. Bryan is extremely…read moreeasy-going and great to work with in the event you have to file a claim. The rates offered at this agency in particular are quite reasonable and the service is exemplary.

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services